All reviews

Rating Breakdown

  • 5
    94% (858 ratings)
  • 4
    3% (31 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 99% (903)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 2, 2022

App has been great so far and customer service is very helpful. I recently installed it to give me more options with creating email content.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

very good service and app experience! you can feel free to use their app, and I can sure you will get really happy with your business! Hana is a nice service, thank you!

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 1, 2022

This app has quickly become very important in our on-page marketing. Support has always been very helpful and easy to work with when needed. We look forward to the growth this app brings and would recommend it to other Shopify shop keepers.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 31, 2022

Easy to use and setup is really quick. Liz from support helped me on the chat app immediately and stayed with me until I had configured the popup window. Highly recommend this app.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

Perfect & intuitive app for email automation & campaigns. Including excellent & fast support to every question.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2024

Charles & Tony on the live support was great. she did some coding in the backend to to created a specific campaign for me when i couldn't figure it out. super helpful. i refreshed & poof several campaigns were created for me

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

I used this app to help me create forums for popups via email, SMS and also on my online store. I'm not familiar with this, but Hana was very helpful by walking me through every step, guiding me, and ensuring I'm giving the best for my customers and my store.

Store

ARTCZN

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2022

Amazing app ! and incredible instant support from their team. We had been chatting with Liz and she has been incredibly helpful !

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

非常好用,模板非常多,而且客服小姐非常友善,一直幫我完成難處理的問題-Liz ............................................................................................

Using app

About 3 hours

Total reviews

5

Average rating

4.4

5 / 5 Share

Aug. 24, 2022

A very advanced and intuitive application. 5 * !. We recommend it very much. Emily helped us a lot in getting the application started and configured. We appreciate very much!

Store

biogo

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

Really enjoyed the app features so far - without upgrading yet! Terrific free plan and excellent, thorough and superfast support.

Using app

20 days

Total reviews

4

Average rating

4.5

5 / 5 Share

Aug. 20, 2022

Great customer support. Amazing features & details provided on this app. Would highly recommend for marketing purposes

Store

Cutiefy

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2024

Hana was super helpful as usual. Avada Chat service is superb, as is the app itself.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2022

Thank you very much Liz, it helped me to solve a lot of problems in using it. I was about to give up on the app and she helped me get it to work properly, thanks a lot!

Using app

4 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 17, 2022

It's such a convenient app which I can do my CRM in one stop. as well as I wanna say thanks to Prakash, Jasmine and Hana from their team, for his fast response support. Highly recommend this app once again.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2022

Excellent app. Incredible customer support. Highly recommend. Easy to use and send emails, sms and set up all kinds of automations.

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 25, 2022

I was able to work with Emily to get started using this app. My biggest concern was being able to transfer and sync all of my data from Constant Contact to theirs and she was super helpful. This platform is very easy to use and the price is right. Most recently, I needed help segmenting my customers and Hana was speedy and very thorough in here responses via chat. She was a great help! I was able to work with Emily to get started using this app. My biggest concern was being able to transfer and sync all of my data from Constant Contact to theirs and she was super helpful. This platform is very easy to use and the price is right. Most recently, I needed help segmenting my customers and Hana was speedy and very thorough in here responses via chat. She was a great help!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

Good. I Contacted the Chat and Hana, the customer service lady, was very quick and helpful. I liked the service.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2022

Using AVADA for my online store. Customer Service especially Esther always helpful. Thank you AVADA.

Using app

27 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 2, 2022

Quick support. Solved an issue in minutes. the issue was pop up. Now it is showing perfect Thanks, Esther

Using app

About 1 hour

Total reviews

18

Average rating

5.0