All reviews

Rating Breakdown

  • 5
    95% (1,789 ratings)
  • 4
    3% (52 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

July 20, 2023

5 stars for the support department. The quality of app needs experience for reviews :D (And this is 100 characters require :))

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 19, 2023

Super App ! Fast Support !! Thanks Esther!!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2023

Even if there is the slightest problem, there is excellent customer support that immediately comes to the rescue.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2023

Hana helped me a lot, the support and the app is amazing, it is easy to understand and the free plan is very useful

Store

Minha loja

Using app

3 months

5 / 5 Share

July 18, 2023

Emily quickly helped me with my question. There was no doubt that we did everything right! Thanks a lot for your help

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

Very easy to use , and the function are useful for us. It provide many template for us to send EDM. Most important of all is the support team "Hana" very nice and take care of our experience .

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

liz is the best <3 liz is the best <3 liz is the best <3 liz is the best <3 liz is the best <3 liz is the best <3 liz is the best <3

Store

FanWind

Using app

About 18 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 15, 2023

Great app, straight forward with an easy to use interface. Emily was really quick and efficient. It seems like the app is pretty customizable, which is great for me.

Store

Astrade

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2023

I just started using the app and was a little overwhelmed at first but I cant believe how helpful Julie on the live chat was! She walked me through everything and I felt so confident with her knowledge and trusting my store with her. EXCELLENT customer service!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2023

Great app! Very intuitive and easy to set up. The service was great. Liz helped me finalize my automations and also helped check to make sure everything was ok. She was great and I really enjoy using the app!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2023

My rep, Jasmine , was THEE BEST! She was so helpful and nice. Jasmine was very knowledgeable with the application, and was able to assist me quickly, understanding my issue immediately, and getting right to the bottom of it! I hope I can get her anytime I need to CHAT with someone here ;-) THANK YOU!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2023

This App works great with eMail automation for Welcome and Abandoned Cart. And their support team, especially Lydia was very supportive and collaborative with detailed guide and help. Lydia is so beautiful and kind girl. I really appreciate your support. Thanks again!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2023

Me ayudaron a resolver absolutamente todas mis dudas. Agradezco la ayuda de Lydia por atender mi solicitud.

Using app

11 days

Total reviews

12

Average rating

4.9

5 / 5 Share

July 13, 2023

Esther è stata perfetta! Mi ha aiutato in tutto, rispondendo a ogni mio dubbio. Adesso testiamo la nuova app appena installata!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2023

O suporte mesmo sendo gratuito é realmente impecável, é impressionante, junto com essa grande equipe a atendente Emily foi extremamente útil para solucionar minhas dúvidas e com certeza representou muito bem a AVADA!

Store

CAB

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2023

They have the best support and the fastest turnaround time I have ever seen. Abby is the best at customer service.

Store

CARITES

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 12, 2023

After trying 8 different email & popup apps, I landed on Avada. As business owners, it's not just about the app features, but the service as well. Here's what I picked and like Avada: - I can set it up on my phone - They have email templates included - Simple interface - Takes care of the emails and pop up, and automation I needed. No need to have any other app for that - 1000+ contacts from the getgo in the free plan;and even more if you contact them. Today I had a special request to accommodate my site needs. Something that I wasn't able to find with any other apps. So when it came time for me to contact Avada to explain my request, I wasn't expecting it to be an easy thing. As a matter of fact, 3 lively ladies ended up helping me; and Hanna got it all done! She understood my request and was very professional. She knew exactly what she needed from me to get it done...and Voilá! All done! I couldn't thank her enough because I know she had to work some magic! Thank you so much for making the email & optin stuff easy!

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2023

The app is very intuitive and easy to use! Lydia in customer support was so kind in getting us up and running. I am excited to use the Avada platform for our store!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2023

Hana, Done a great job. Her explaination is fine and very patient in handly customer. She helped me lot and worked together to sort out the problem, its amazing.Thank you so muchThanks

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

July 11, 2023

Customer service rep. was great and understanding. He was able to help me through my issue. I would recommend this app so far.

Using app

5 months

Total reviews

1

Average rating

5.0