All reviews

Rating Breakdown

  • 5
    94% (858 ratings)
  • 4
    3% (31 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 99% (903)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 18, 2024

Pamela was amazing! Communication 10/10, service 10/10, Kindness 10/10

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2022

I've been using this for a few weeks on the trial and the features and UI are really good - everything you need in an email app! Also, customer service was more than helpful, the person who helped me went above and beyond for me even though I wasn't a paying customer.

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 18, 2023

Amazing support Abby ! Thank you so much for finding my wrong setting quickly !! Highly recomended Avada app.

Store

PADMA

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2022

Customer support helped me configuring an automation. Very good service and it works perfectly. Thank you

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2022

Great support, I really appreciate this team who does all that they can to make sure you get exactly what you need. Still learning the app but have a demo call scheduled for tomorrow.

Using app

12 months

Total reviews

9

Average rating

5.0

5 / 5 Share

April 13, 2022

Un service client super réactif, à l'écoute, prêt à vous aider, grâce à Jasmine je gagne beaucoup de temps, je recommande cette application.

Store

CARLAA

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2022

This by far has been the best app, and service I have received. Online support is always available with resources and willing to help! Thank you guys so much!

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2022

I found this app to be very helpful. I am hoping it will boost my conversions. Candace is a great help! Excellent service!

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 7, 2022

The app is easy to use. The support is very prompt & effective. Jasmine helped me with the branding removal, and it was done so quickly. Thanks :)

Using app

25 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 31, 2022

The app is really useful and customer service was really helpful. I had some issue regarding removing the branding on the template and they helped me with it really fast

Store

Meomari

Using app

3 months

Total reviews

6

Average rating

4.3

5 / 5 Share

March 29, 2022

amazing app, amazing customer service (with Candace)!!! I was using other apps before but this one is clearly my fav :)

Store

SKIND

Using app

About 18 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 27, 2022

I am starting a new business both bricks and mortar and online, Jasmine from Avada has been brilliant and showing me how to set up a few apps to make my website work. Thank you Jasmine

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2022

The app works well and the support I received was some of the best I've ever gotten. Jasmine is absolutely fantastic and I can't thank her enough!

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2022

Useful app with even better support through live chat. Candace was very prompt and always happy to help!

Using app

9 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 24, 2022

Perfect app. Support reacts instantly, the app is intuitive and it's easy to set-up. Besides, the forms and mails look beautiful! Would definitely recommend everyone! Thank you so much Jasmine for your support :)

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2022

A great app with many functions, modern and very easy to use. In addition, there are always updates and extensions. the support itself is absolutely brilliant. direct help with questions or problems. it doesn't get any better than that! Keep it up!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2022

Excellent and instant resolution to most problems, Ive contacted the help twice so far and both the times the queries are resolved seamlessly. I'm so glad I've picked Avada over Klaviyo for the same purpose - did a lot of research and eventually chose them. Product is top-notch and customer support offered by Candace was super duper helpful and easy. Thanks a lot ! You've definitely won a long term customer in me !

Using app

17 days

Total reviews

6

Average rating

5.0

5 / 5 Share

March 17, 2022

Good AVA Email Team Great very patient customer service Very professional service editing one of the templates and the customer service agent offered to do it for me

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2022

Excellent customer service!!! I'm having a hard time editing one of the templates and the customer service agent offered to do it for me. Customer service beyond expectation.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 11, 2022

great customer service from Lucy promptly responded and solved our problems highly recommended Love this tool

Using app

About 3 hours

Total reviews

1

Average rating

5.0