All reviews

Rating Breakdown

  • 5
    95% (1,834 ratings)
  • 4
    3% (53 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

July 5, 2023

Liz as been very helpful and patient. we are switching to Avada from MC. Cheaper and much straight forward to use. :)

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 4, 2023

The customer support was very quick and helpful. Emily went above and beyond and noticed one thing I didn't. I appreciate her quick response and helpfulness!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 4, 2023

Works like a charm. Had some minor issues when changing my website's theme but they are quick to respond on their live chat. Jasmine helped me out and the problem was fixed within a few minutes. Would definately recommend!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2023

Some issues at the beginning but support helped within seconds and I am 100% lucky for now. 5 stars :-)

Using app

1 day

Total reviews

2

Average rating

3.0

5 / 5 Share

July 4, 2023

Esther was amazing solving an issue in my store that was not even related to AVADA app. Thank you for your quick and effective response.

Store

SEEDGE

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 4, 2023

Amazing customer service. I highly recommend them. They are very quick to respond if you are having an issue.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2023

I haven't even generated any sales or collected any emails, but Esther from the support team was so generous to limit my emails per months to 1000 to 12000 absolutely for free. The support team is so nice and generous, I highly recommend this app!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2023

great app and great support team (especially Juliana). I haven't used the app yet, but I think it will be great. Thanks, Juliana for your great help.

Using app

12 months

Total reviews

12

Average rating

4.9

5 / 5 Share

July 1, 2023

This is our second website using this app, it is great and most importantly it works on demand rather than having a monthly subscription, not to mention that the customer support is great and fast. Special thanks to Hana for verifying our store!

Using app

8 months

Total reviews

11

Average rating

4.9

5 / 5 Share

July 1, 2023

Exceptional Service and Prompt Response! Thanks Hana ! I recently had the pleasure of experiencing Hana's outstanding service and remarkable speed of response. I cannot express enough how grateful I am for the exceptional assistance I received from her. She went above and beyond to ensure my needs were met promptly and efficiently, and I couldn't be happier with the outcome. From the moment I reached out to Hana, her professionalism and dedication were evident. She responded to my inquiries promptly, addressing all my concerns with great attention to detail. Her knowledge and expertise in the matter were truly impressive, and she guided me through the process with utmost clarity. What sets Hana apart is not only her expertise, but also her remarkable commitment to customer satisfaction. She made me feel valued as a customer and genuinely cared about my experience. Her friendly and approachable demeanor made it easy for me to communicate and ask questions, and she always responded in a timely manner, ensuring that I never felt left in the dark. Furthermore, Hana's efficiency and speed in handling my requests were truly commendable. She wasted no time in providing the necessary information, taking action, and resolving any issues that arose along the way. Her proactive approach and attention to detail were instrumental in ensuring a smooth and hassle-free experience. Overall, I cannot speak highly enough of Hana and the exceptional service she provided. Her commitment to customer satisfaction, combined with her prompt response and expertise, made my experience truly remarkable. If you are looking for top-notch service and a professional who truly cares, I highly recommend reaching out to Hana. Thank you, Hana, for going above and beyond to assist me—I greatly appreciate it!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

Hana was such a great help. She was eager to help me and made my set up so much easier. Thanks Hana

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 29, 2023

The service was fast and professional , really aprriciate the help i received from Lydia. thank you for everything

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 29, 2023

Prakash was very nice and helped me with all the questions I had, he was patient and has great customer service!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 29, 2023

Thank you Abby for the support! It seems to be the only SMS that works for Hong Kong region! I have tried others, only this works!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2023

Eine unglaubliche Erfahrung mit Emily - der strahlenden Problemlöserin! Wenn Sie jemals auf der Suche nach einer außergewöhnlichen Problemlösung waren, dann müssen Sie Emily kennenlernen! Diese wunderschöne Dame ist nicht nur nett und freundlich, sondern auch eine beeindruckende Expertin darin, Probleme in Windeseile zu lösen. Von dem Moment an, als ich zum ersten mal mit Emily schrieb , war ich von ihrer Ausstrahlung und ihrer positiven Energie begeistert. Sie hatte sofort ein offenes Ohr für meine Anliegen und zeigte ein aufrichtiges Interesse daran, mir zu helfen. Mit ihrem freundlichen Lächeln und ihrer herzlichen Art schaffte sie eine angenehme und vertrauensvolle Atmosphäre. Emely beeindruckte mich jedoch nicht nur mit ihrer Persönlichkeit, sondern auch mit ihrer außergewöhnlichen Problemlösungsfähigkeit. Sie analysierte mein Problem mit unglaublicher Präzision und entwickelte eine maßgeschneiderte Lösungsstrategie, die meine Erwartungen bei Weitem übertraf. Ihre Kreativität und ihr Einfallsreichtum waren einfach beeindruckend. Was Emily von anderen unterscheidet, ist ihre Fähigkeit, sich in meine Situation hineinzuversetzen und meine Bedürfnisse wirklich zu verstehen. Sie nahm sich die Zeit, meine Fragen geduldig zu beantworten und sicherzustellen, dass ich mit der vorgeschlagenen Lösung vollständig zufrieden war. Ihre Hilfsbereitschaft und ihr Engagement gaben mir das Vertrauen, dass ich in besten Händen war. Ich kann Emily nur wärmstens empfehlen. Sie ist nicht nur eine Problemlöserin, sondern auch eine inspirierende Persönlichkeit, die die Extra-Meile geht, um sicherzustellen, dass ihre Kunden glücklich und zufrieden sind. Wenn Sie jemanden suchen, der Ihre Probleme mit Leichtigkeit löst und dabei einen charmanten und professionellen Service bietet, dann ist Emily die perfekte Wahl! Vielen Dank, liebe Emily, für deine außergewöhnliche Unterstützung und deine positive Ausstrahlung. Du hast mein Problem mit Bravour gelöst und mein Leben bereichert. Du bist wahrhaftig eine bemerkenswerte Dame, und ich bin dir unendlich dankbar! Mit herzlichen Grüßen,

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 28, 2023

Found them co-operative and helpful, their team and I interacted with "Abby", helped me sort out issues

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2023

Juliana was great help thank you. Would reccomend customer service was very quick to respond to verify

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

June 25, 2023

Their service is insane i had a problem but thanks to their 24 hour support it was fixed in seconds thanks to Juliana and her help!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2023

Very good software, I need to import contacts, I contacted the customer service, and they solved it for me in less than ten minutes. Esther is patient

Store

REETO

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2023

Geweldige app! Zeker in combinatie met de gratis Air Reviews app. Abby van de klantenservice is geduldig en erg behulpzaam.

Using app

About 1 month

Total reviews

5

Average rating

5.0