All reviews

Rating Breakdown

  • 5
    95% (1,789 ratings)
  • 4
    3% (52 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

June 9, 2023

Thank Hana and your team for helping me,they do very good job and i recommend to others also,quick respond from you and your team.

Using app

28 days

Total reviews

14

Average rating

5.0

5 / 5 Share

June 9, 2023

The Avada app works well and I would like to thank you for the help I received. I cannot speak highly enough of the exceptional support I received from Hana. Expertise, and dedication to customer satisfaction were truly outstanding. I would highly recommend Avada's App and services to anyone in need of reliable and top-notch support. Thank you, Hana, for going above and beyond to ensure my needs were met.

Store

Myfeet

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2023

I had a very good experience from Avada with support I needed with integration of the app in my Shopify app. Jasmine provided me with prompt, friendly and professional support. She assisted me with willingness and determination to sort out my issue and did so in a matter of minutes. Thank you Jasmine :-)

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 8, 2023

Speedy response time. Juliana was great to deal with. Her patience and expertise rectified my issue immediately. Totally recommend this service.

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 8, 2023

Jasmine helped me a lot and amazing customer services from this app. They basically helped me to do what I was asked and it saved me so much time

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2023

Esther is a pro. Esther response very quick and solve my difficult problem. Thank you very much. All right!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2023

I had several questions on pricing and features in regards to using this App. Their are so many to choose from & I was able to reach customer service right away. I spoke with Lydia & she was extremely knowledgeable on the features & pricing plans. She answered all of my questions quickly & was extremally polite. I am excited to start using this App knowing that I have great support right there if I need it!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

June 7, 2023

They help quickly with problems

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2023

O suporte é muito bom. A ABBY me atendeu super bem e resolveu meu problema! ATENDIMENTO MUITO TOP <3

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 4, 2023

I love the automations and the email designs! I got nice help from the support team, which is a big big plus. Would definitely recommend.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 4, 2023

Liz is an incredibly helpful and efficient assistant. I am truly grateful for her quick assistance. Thank you so much for your valuable support!

Using app

About 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

June 4, 2023

Fantasico service and support from Hana! Couldnt ask for anything else! A+++ :) I highly recommend this platform!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

June 3, 2023

I have been using it for 2 weeks and I can say that I am satisfied so far. When I had a problem, live customer service always supported me. especially jasmine has a good command of the dashboard and knows very well what to do.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2023

I have used Avada's APP in different stores; it is rich in functions and easy to use, thanks to Jasmine for her patient guidance.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2023

5star support out of 5 5star support out of 5 5star support out of 5 5star support out of 5 5star support out of 5

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2023

This is the best customer service I can remember all because of Esther, who was great an incredibly helpful. She needs a raise ASAP!

Store

My Store

Using app

About 2 months

5 / 5 Share

May 26, 2023

The support team is great and very helpful! Hallyfe helped me with my question and was very friendly and professional. I definitely recommend this app!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2023

The user experience is very good, there are many things that I don’t understand, the 24-hour online customer service will answer for you, and I will recommend it to more merchants.

Store

kankco

Using app

About 23 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 25, 2023

I have just connected Avada emails, very simple to use and set up. I had a query about one section used the chat and spoke with Abby. She was very quick to find a solution for the problem I was having and was able to show me exactly what needed to be done. I look forward in seeing how it is all going in the next couple of months

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 24, 2023

This app's customer service is fantastic, Hana helped me with all my questions and she was very nice. The app is also good and i will recommend it to anyone that needs email marketing and SMS app.

Using app

14 days

Total reviews

1

Average rating

5.0