All reviews

Rating Breakdown

  • 5
    94% (858 ratings)
  • 4
    3% (31 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 99% (903)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 1, 2022

Jasmine help me to export an information that we needed with an excellent servicie. It would be better if we can export the information direct from the forms or SMS, etc

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

The customer support of Avada was helpful. As a newbie using the app, Jasmine has helped me to launch my first email campaign. Highly recommend!

Using app

3 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 30, 2022

Daisy was great! very helpful! Avada is easy to use once you get some assistance. Will continue using

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

This app really helped my business. Also, the customer service is amazing, they gave me all the information that I needed.

Store

MARAI

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

Fantastic Customer Service with Candice. Whatsapp marketing is very very nice and SMS from Italy is so usefull.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 25, 2022

I just started using the app and possibly too early to rate but within my first hour of using the app I think I will continue on this app. I am finding it very useful and the biggest thing for me has been the live chat. Liz from live chat came to my rescue while I was trying to enable first campaign and she was super helpful and guided me through steps. I have not come across such levels of service with any other app and Liz .....you were great and I wish everyone else can offer support like you did.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 24, 2022

This app is exactly what i was looking for to email customers about their product experience and also welcome emails for new customers - Customer service is on point! nothing bad to say about this company. i will defiantly be upgrading my free plan to increase my contact list from 500 which is still plenty for a small business. Very happy customer here!

Using app

About 9 hours

Total reviews

21

Average rating

5.0

5 / 5 Share

Jan. 23, 2022

Support from Lucy was amazing! Regarding the app though, my contact list had gone over 500 and so welcome emails had stopped sending. I've found out that this has been going on for about 6 weeks - it would have been good if I'd been notified of this as it has no doubt lost me sales.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

Excellent support, quick, patient, and professional. The app provides a lot of possibilities for email marketing and beyond. I do recommend

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

Great app especially because of the customer service, who got our free plan 15k emails /month. Avada company rocks in all apps they offer in Shopify.

Using app

About 3 hours

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 19, 2022

Very good customer service that listens and offers solutions! We are also delighted with the templates presented in the application, easy to use and effective

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2022

Got struggled with finding button editing options. Thanks to Rainy figured it all really quickly. Thanks for support.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

The team is very friendly and helpful. They have answered all of my questions in a professional manner. The app has many functionalities and seems to be working well.

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 12, 2022

The best app all in one place I cant tell you how amazing my experience was and special thanks to Jasmine.

Store

ROMALI

Using app

24 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 11, 2022

AVADA Apps are always top quality and their support is unrivalled. Jasmine assisted us with setting up a bespoke email that had certain parameters we required. The attention to detail and professionalism is second to none. Thanks again for everything Jasmine you're a superstar!!

Using app

3 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

This app is exactly what I was looking for. I'm able to send emails, have automated forms, and even send SMS automations. Customer support is also very helpful. If your looking for email marketing, would definitely recommend this app.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 9, 2022

Great app, amazing costumer support. I am very satisfied with it. Support reply in few moments and also an app adds additional conversions to my store

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2022

New to the app but seems great. Using it for abandoned cart emails and exit intent pop ups. Thank you to Rainy for her instant support on live chat

Using app

About 2 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

They provide quick support and solutions for you and their staff is helpful. You won't feel worried.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2022

Until now I used ActiveCampaign, but when you have a webshop I think AVA is the best way forward because of all the automatic integration with Shopify. Also it's much easier to copy elements in campaigns, so it's faster to set up. And on top of that the support is amazing and really fast. For example Jasmin just helped me really great and instant. I can highly recommmend.

Using app

7 days

Total reviews

8

Average rating

5.0