All reviews

Rating Breakdown

  • 5
    94% (858 ratings)
  • 4
    3% (31 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 99% (903)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 22, 2023

The best email marketing application for me. I have tested many that I deleted because they were too complicated or not sharp or customizable enough. Avada is perfect and allows me to manage everything easily even though it is in English (I am French and my shop is in France). The big plus: the support team is great. Sunny responded within seconds and solved my problem within minutes. I am very happy!

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 3, 2022

Great app so far. Support is really good. Functionality is great with all the right bells and whistles. Will continue using.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2022

Incredible app, incredible support. No other way of putting it. I have used this app for abandoned cart emails and it simply is the best.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 31, 2021

I replaced 2 apps with this one app. It's easy to use and it integrates into other apps making it even easier to use. Also, the customer service is excellent!

Store

vivalui

Using app

21 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

The app is very user-friendly and easy to navigate with good customization options. The customer service (Jasmine & Esther) is quick to respond and very helpful. I recommend using the app

Using app

10 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 12, 2022

The app has great functionalities and it is very easy to use. I have used other apps for marketing before and this is much cleaner and easier to use...which saves us a lot of time. Also, customer care is great...and has been proactive in offering to help, with Jasmine for example.

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2021

Rainy contacted me One minute after downloading the app and added me on ‎WhatsApp so she can give me awesome communication and support. She’s helping me set up the common workflows that generally do a good ROI. Not to put any company down but I definitely Would refer Avada over Omni send any day!

Using app

About 1 hour

Total reviews

6

Average rating

4.8

5 / 5 Share

Dec. 21, 2021

Daisy helped with the domain verification process (as I ran into a small issue). All nice an smooth. App looks to be what I need for my store and setup so far seems good.

Using app

4 days

Total reviews

7

Average rating

4.9

5 / 5 Share

Dec. 17, 2021

After have difficulty editing the context of the templates with my Apple product I decided to try my Asus computer and IT WORKED and I am so HAPPY. Jasmine also assisted me with a few other things and made some recommendations for the future and I want to say thank you AVA for having people on your team that care.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2021

Just perfect support, a hug to Jasmine who provides me with excellent support. She is quick and always very attentive.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2021

Lots of great functionality for email marketing and easy to use. Excellent online support from Daisy!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2021

Awesome. Daisy from Avada assistance is always quick and to the point. He helped set up my SEO Analysis spent more than 40mins with me. Keep up the good work. Thanks for your support.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 11, 2021

Excellent customer service and fast resolutions, Also received a free workflow without asking for it. I will definitely keep on using.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2021

Your response to my problem was excellent. Very fast and with full details. Many thanks to your agent Daisy.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 14, 2024

the staff help 100% the guide step by step to finish the setup of my store 5 star liz was great . great app hana is great !!!!!!!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2021

Daisy was helpful and really easy to talk with. Although we were not immediately able to resolve the issue due to access issues. I have no doubt that I can contact support again and have the issue resolved quickly.

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

Testing the app, so far it seems very easy to use and well crafted. Customer support is very helpful, Daisy and Jasmine answered all the questions I had in minutes.

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 7, 2021

It's the better App for Marketing Automation. You can create a lot of automations with email, SMS, WhatsApp, ... All is clear, all is simple and all templates are already created to boost sales. This app is really incredible and the support team is magic ! Always available, always in a good mood and very professional.

Store

WALEA

Using app

7 months

Total reviews

10

Average rating

4.6

5 / 5 Share

Dec. 6, 2021

I have decided to use this app because it offers many additional feature that are not included in many of the apps if looked at. Tis offers such great integration across platforms. I have to give it a try. And not that I have been assisted to complete the email setup in the MX, I can do exactly that. Thank you for the great support.

Using app

9 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

Jasmine and Jalal, were stars, I was so confused with what app, and they have the patients of saints, and helped me get the apps I needed sorted, they should get 6 stars

Using app

2 days

Total reviews

6

Average rating

5.0