All reviews

Rating Breakdown

  • 5
    95% (1,834 ratings)
  • 4
    3% (53 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

Aug. 30, 2024

Juliana, was wonderful, quick and effective. She helped me solve my issue rather quickly.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2024

Great and very fast customer service! Audrey was very helpful!

Using app

32 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 30, 2024

Lydia provided quick and efficient support, addressing all my concerns in a straightforward manner. The process was smooth and easy, and I’m very satisfied with the assistance I received.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

Excelent app to marketing all my clients, sending mails for abandoned carts. And an excelent support service, thanking Hana for helping me super fast.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

Store

SIKXTOA

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

Lydia was incredibly helpful and cooperative in guiding me through everything I didn't understand about Avada email marketing. Her support made the process much easier and more manageable.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

Audrey and Raymond gave me the best help with the problems i had with the app, very helpful and i would definitely recommend

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Very Fast and Quick Customer Service. Was just having a small issue and Hana came in very quick to fix the issue. Haven't had the app for long but seem like the app is very good and helpful. I would definitely recommend.

Using app

23 days

Total reviews

12

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

I recently started using Avada Email Marketing software, and as someone new to the platform, I was initially overwhelmed. However, my experience has been nothing short of fantastic, thanks to their excellent customer service. I encountered an issue with setting up my first email campaign and wasn’t sure how to resolve it. I reached out to their support team, and Hana, one of their customer service agents, was incredibly helpful. She making sure I understood how to navigate the software. Her expertise and friendly demeanor made the process so much easier for a beginner like me. What I appreciated most was how quickly Hana responded and how she made sure that I was comfortable with everything before we ended the session. She even followed up later to ensure everything was running smoothly. Overall, I’m very impressed with Avada Email Marketing software. It’s user-friendly, and the customer support is top-notch. If you’re new to email marketing or need reliable support, I highly recommend Avada. Hana and the team have certainly earned my trust!

Store

Plumpco

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

Hana was perfect !!

Using app

40 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

Great service: Hana

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Lydia and Anivia were very helpful

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Fantastic app for upsells, with the super customer service team on hand, it makes all easier, SPl mention AUdrey for going the extra mile

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 18, 2024

It's super responsive and the support are just amazing

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2024

this app is great also the support team is great i had queries regarding avada and the agent named HANA solved my queries in a glimpse thank you i appreciate the hardwork i will use avada from now on for my new stores

Store

Zap-Zap

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2024

I had an amazing experience with the support team! Tiana was incredibly helpful, friendly, and resolved my issue quickly. The process was smooth, and I really appreciate the excellent customer service. Thank you!

Store

Atico

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

Really good experience, Representative Tiana quickly helped me and provided solution.

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

Hey Hana, you helped me quickly to resolve the issue. You are the best. Thank you!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

Hana and the team has done a great job in customer support, will continue using Avada

Store

LAYOUT

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

Had the pleasure of working with Jade from Avada. She was so helpful and the app was really easy to use. Dont try to figure it out on your own & contact the customer service to guide you through the app. My problems were resolved so easily and quickly! The app also helps you customize all your emails beautifully for ecommerce purposes.

Using app

About 6 hours

Total reviews

1

Average rating

5.0