All reviews

Rating Breakdown

  • 5
    94% (858 ratings)
  • 4
    3% (31 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 99% (903)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 6, 2024

Quick and helpful response from an amazing customer service, especially Hana! They don't 'hard-sell' their upgrade plans but really helps users to get to know the app. Great experience.

Using app

28 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 4, 2024

Hana was great. Professional, helpful and knowledgable. Thank You!!

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2024

Thank you Jasmine for all your help, very appreciated to get great support.

Using app

5 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 29, 2024

Great product and customer support team! Usually online and super helpful. My latest interaction was with Hana, she was friendly, responsive, and quickly helped me resolve the issue I was having. I'd recommend Avada for anyone looking for a solid email marketing solution.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

Good app. Nice and user friendly newsletter builder.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Amazing app, the support team is very helpful! especially Jasmine that helped me today thank you so much

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Audrey is a great help!

Using app

27 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Absolutely incredible support experience with Abby! She's always available, helpful and responsive!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Excellent support

Store

My Store

Using app

About 1 hour

5 / 5 Share

Nov. 15, 2024

Exceptional support, thank you, Sonny, for going above and beyond!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

The support Hana gave was very good. Thank you!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2024

I’ve been using Avada Email Marketing & SMS and I’m beyond impressed with the service! The platform is user-friendly, and the results have been fantastic. A special shoutout to Hana and Audrey from the support team—they are absolutely amazing! Their prompt responses made all the difference. Highly recommend Avada for anyone looking to elevate their email marketing game!

Store

My Store

Using app

4 days

5 / 5 Share

Nov. 9, 2024

Very good support. JAsmine came online immediately and helped me sort out the issues I had.

Using app

41 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

very very good app and best support with Hana! Thanks team!

Store

OLENS

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 2, 2024

the app is amazing and the help center specially Hana was very helpful and helped me to set up what i wanted

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

Good customer support, Hana helped me to fix an issue in no time.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

Fast and very kind. Thanks to Audrey

Store

cbspro

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2024

I had a great experience with the customer support team, especially Jasmine. She was quick to respond, friendly, and very helpful. Highly recommend this app for both its features and support!

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

Hello Hana has consistently demonstrated strong problem-solving skills and dedication in their role as an Application Support Executive. They have shown an excellent understanding of the applications they support, enabling them to provide efficient and effective solutions to a wide range of user issues.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

Very good support from Audrey ! Thanks a lot

Using app

About 1 month

Total reviews

1

Average rating

5.0