All reviews

Rating Breakdown

  • 5
    94% (858 ratings)
  • 4
    3% (31 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 99% (903)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 8, 2024

Avada Team is Awesome: Thanks a lot Esther, Liz, Jasmine and all others for all your hard work and patience. Without your support, we would be lost. We are glad that we got this tremendous help from you. Avada is lucky to have a great support team. Thanks a million again.

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 2, 2021

really good app. Lots of function for free. It is probably the only one which is easy to use and perfectly works with shopify sign up forms and customer tags from shopify. A huge thank you to Sam. He's great and really knows how to support also technically.

Using app

14 days

Total reviews

19

Average rating

3.4

5 / 5 Share

Nov. 29, 2022

I used this app to help me with all Email campaigns and automation. Very easy to use. Plus their support is really fast and helpful. Would definitely recommend it to meet your e-commerce marketing needs! Thanks, Prakash

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2021

I really love this app and the help I receive there. The team is amazing and always tries their best to respond, I have some apps installed and they are by far the best in terms of help, responsiveness, friendliness and initiative. Special thanks to Daisy, Jalal, and Lisa, They are the best!! Thank you so much!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

Great assistance from Audrey. She was very helpful and quick, to solve all my problems!

Using app

Almost 2 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 24, 2021

Great app and great support. Quick answers and quick help from basic to advanced topics. Thanks Daisy!

Using app

1 day

Total reviews

11

Average rating

4.9

5 / 5 Share

Jan. 7, 2022

I used this app for welcome email automation and for campaigns. It was easy to use and while I had some hiccups along the way, the customer support (Jasmine and Lucy) was quick to resolve and help.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

The app is great so far, although i had difficulties in the beginning but there support was fast and to the point, My account manager was Jasmine and she helped me a lot. Kudos to the team!

Using app

About 3 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

i recomended this app, fast and best support,I have been working with avada for at least 3 months and I am very satisfied, they solved my problems very quickly. i hope to work together long time!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2021

we use this app for a few months and it's a great email marketing app with nice features. Also, Daisy helped me a lot. Very happy to use this app!

Using app

8 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 16, 2021

this app is amazing. Great customer service and UI design. I had some issues and Jasmine helped me out promptly. Very patient and welcoming. I definitely recommend it.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

We are still in the early stages of using this app and really applying all the features to our communication. However what we have seen and especially the help and support from AVA is fast, helpful, professional and efficient. we are never left unanswered and the serviceteam are hands on and ready to help with setups and get us going in the best way.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

Jasmine has been a super star and helping me with all my questions and assisting me with design and functionality questions! Super grateful for all her help, otherwise it would have taken me forever!

Using app

22 days

Total reviews

4

Average rating

4.5

5 / 5 Share

Nov. 2, 2021

Daisy is the best support assistant ever - She needs a promotion! A true example of real customer service - she offers her assistance without you even asking,and regularly sends emails whenever she notices a problem on our account - She is like our very own employee.Avada won't be good without her!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 2, 2021

The best thing about this app is their customer service, they are very helpful! Also, the app is presenting good services with high quality

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2021

Super! I use it for a long time! I like it)))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 31, 2021

AVADA team is always there to support me whenever I have a query. They are very quick, knowledgeable and a pleasure to work with. I will be happy to cointinue using their apps and services, and may upgrade to pro services once my store grows enough. Thank you!

Using app

About 1 month

Total reviews

7

Average rating

4.1

5 / 5 Share

Oct. 28, 2021

EXACTLY AS ADVERTISED !!! GREAT APP !! Would recommend to any and everyone, I am really happy :) :) :)

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

There are some nice features in this app. I'm trying the pro plan features at the moment. Making changes and customizing your automations is very easy. App crashes sometimes, so saving your changes on a regular basis is recommended. People from the helpdesk are kind en provide some good help.

Using app

10 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 26, 2021

This perfect app for email marketing, very easy and found perfect. The best of the app is support, ever help me with all

Store

Indy

Using app

About 2 months

Total reviews

9

Average rating

4.8