All reviews

Rating Breakdown

  • 5
    95% (1,834 ratings)
  • 4
    3% (53 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

May 5, 2023

I got on the Chat Room because I did not know how Avada works and wanted some more information. Hana popped up and went me through the process and explained to me all the 3 plans available. She was very helpful into seting my account up. I would recommend her to anyone who any kind of help from Avada. Thank you Hana' you are amazing

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2023

The settings are impressive, and the service is excellent. They respond and assist very promptly!!!

Store

TE-D

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2023

Brilliant support . SUPER QUICK responses and made it very simple with links and examples . Would us again

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2023

good app for email campaigns, easy installation and functions are valuable for us. Esther is very supportive and gives quick response to our questions.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 3, 2023

The customer support team is very friendly, fast, and efficient. I contacted Hana to help me set up the app. The app works very well, and the personal support will always be ready to help you with anything.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 2, 2023

special thanks to the team who once again helped me with my store. I will definitely recommend it to anyone in need! Great, thanks Prakash

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2023

Support was quite fast. An executive named Hana responded to all my questions. Quite easy to set up, unlike other similar apps that youtubers promote all the time.

Store

PenGet

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2023

Esther has been agreat help and helped me upgrade to 12000 mails/day. Would tottaly recommend getting this app.

Store

Vintage

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

April 30, 2023

Good App, you can do all email marketing staff in one place and the support team is awesome and get prompt response

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2023

I downloaded the app and had several questions. I reached out and Liz was very helpful in walking me through the process and answering all of my questions. The ease of using their app and the great customer service is why I would highly recommend them!

Using app

10 days

Total reviews

6

Average rating

5.0

5 / 5 Share

April 30, 2023

Liz has been amazing and resolved my issue swiftly and with no issue, thank them a lot. my time with the customer support has ben perfect and way better than other competitors

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 28, 2023

Jasmine was the person that helped me. She was very nice, professional, and had answers to every question I had!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2023

Excellent customer service. Very fast to help, and good value for money too. Would recommend. Thank you very much

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2023

The App is very usefull to get back lost costumer or even to win new ones. I Recommend this app Also if you need support I hope you will get Lydia, such a nice and helpful lady!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2023

I am new to Avada, but so far the app is great!. Its simple to use and the fact there is 24/7 support is the best part. Today I was assisted by Prakash. He was very kind, friendly, efficient support help. He addressed all my questions swiftly and efficiently. I am looking forward to working with Avada and the wonderful support team. I am very satisfied.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 25, 2023

So far, Avada has been really intuitive to use compared to klaviyo. Support has been super helpful as well! I'm looking forward to see how this app compares overall when it comes to delivery for SMS.

Using app

2 months

Total reviews

10

Average rating

4.6

5 / 5 Share

April 24, 2023

Easy to use software for setting up automations and email collection. Great support team as well that is very responsive. Great help from Abby thanks!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2023

The app works well, and support is very responsive. If you are lucky enough to get Hana as your support agent, all your problems will be solved in a quick and friendly way.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2023

Great app to use on your store makes it look like a full blown A-1 business I've felt 100% better ever since I installed the email marketing app on my store im so pleased with Avada and there customer service is top . Sunny was wonderful in helping me as well as the rest of them any time I reach out for help!!!

Using app

About 21 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 21, 2023

Customer service is great! Hana has been wonderful. Im still working to create my automations and forms, so Im not sure how they will perform, but so far things are going well. Im hoping that I can be with Avada for the long haul. Thank you for all of your help!

Using app

About 2 hours

Total reviews

5

Average rating

5.0