All reviews

Rating Breakdown

  • 5
    95% (1,834 ratings)
  • 4
    3% (53 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

April 21, 2023

This app works very good and their service is just amazing. I just want to thank specially Jasmine from Avada who had helped me. She is awesome. Thank you

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 20, 2023

Lydias help was great. She is awesome. thank you verymuch fpr the help................................

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 20, 2023

I like Esther's enthusiastic help, but I encountered another customer service attitude that was very poor. I don't like it. Overall, this app has a lot of functions. I'm considering whether to buy its service, and I'm still trying it

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2023

Una ottima app facile da usare e l'assistenza. Ho avuto bisogno di assistenza e chi mi ha seguito è stato molto veloce e chiao nella spiegazione.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

April 19, 2023

From start to finish Esther went above and beyond by providing me with the right information and walking me through the set-up of Avada on Shopify to successfully adding the correct pop-up coupon to even helping me figure out something on my shopify store. Thank you.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2023

Prakash was excellent, answered my chat so quick, and dealt with my issue easily and with lots of screenshots, to guide me along. I really like this app, it is A LOT easier to use and navigate, than the last (3 or 4) email marketing apps I have utilized. Don't hesitate to try it out, the customer service, price and app are excellent.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2023

Hana helped me she is the best! Very good app i will be using it forever. It's Good when there is someone who can help us!

Store

Fitness

Using app

5 days

Total reviews

12

Average rating

5.0

5 / 5 Share

April 18, 2023

Emily was absolutely great to work with. She helped me create an automation email for my customers to leave a review. She was very patient with me and helped out a great deal. Thanks Emily!

Using app

13 days

Total reviews

3

Average rating

3.3

5 / 5 Share

April 18, 2023

Great customer service! very thorough and professional, i highly recommend this app to anyone that's serious about retargeting through email marketing

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2023

wow.. what a super profesional team you have. thank you Liz for all your help with my email marketing pop ups.. it looks great .. thank you so much

Store

luvitea

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2023

Easy to us, and very user-friendly, highly recommended app, customer service is epic super fast and understanding.

Store

Nexteco

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 17, 2023

Very good support, I had the pleasure to be assistedby Esther, a human ( not robot) ;)

Using app

36 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2023

Aisha did a great job assisting me while having an issue with verification of my account. So far its good

Using app

37 minutes

Total reviews

15

Average rating

4.6

5 / 5 Share

April 17, 2023

Got on to chat and spoke to Jasmine within a few seconds, who was very helpful and sorted out my problem within a few seconds. Amazing, very good so far and great app so far. Thank you Jasmine xxx

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2023

The support team is super helpful. I've had a great experience working with both Liz and Jasmine. They quickly help with any concerns or questions that may come up when using the app

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2023

I recently started using the Avada email marketing Shopify plugin for my website, and I must say that their customer service is top-notch. Hana, one of their representatives, helped me get rid of an extra popup on my site in no time, and she even took the time to explain it to me. The service and support they provide are exceptional, and I am confident that I will continue using their services for a long time to come. If you're looking for a reliable and efficient email marketing plugin for your Shopify store, I highly recommend giving Avada a try. Their team is dedicated to ensuring their customers' success, and they truly go above and beyond to make sure you're satisfied with their service. Five stars all the way!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2023

Esther é uma ser profissional, é mais do que fazer bem, trabalha com amor e dedicação, tenho muita dificuldade de entender inglês e configuração, ela me passou confiança e profissionalismo. Ficou hora comigo me ajudando, e do outro lado da tela sentir que ela está no lugar certo. Obrigada Esther e obrigada Avada por ter uma profissional neste estilo.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

April 15, 2023

Esther was great at answering my questions. And so far I am enjoying this app, it has so many marketing features, I'm sure this will help my sales tremendously

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2023

Love the pop up I created using this app. Prakash was super helpful! I was having some trouble and he was quick to assit.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2023

Great Support, Liz is being amazing, always helpful. I recommend 100% I will try the app now, thank you

Using app

4 months

Total reviews

5

Average rating

5.0