All reviews

Rating Breakdown

  • 5
    95% (1,789 ratings)
  • 4
    3% (52 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 10, 2024

Hana's answer reply and help was super fast. ¡Thanks Hana!

Store

BIOTICO

Using app

10 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 15, 2023

Emily was great ! Provided Simple & effective responses, Avada is easy to use although im still trying to get used to it. Thank you Emily!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2023

Great functionality and good for the price. Esther was a great help to us! Will continue to use this app in the near future

Store

nuthr

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2023

Very simple to use and effective app. Increased our conversations by 15%. And support is amazing especially Esther who was very supportive in answering our queries.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

I had a great experience with the app. Everything is simple, from app design to features. Thank you Hana for all the wonderful support

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

Amazing support from Abby. Helped me right away just like the last time that I asked for help. Thank you so much.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

Emily was a big help. I was having an issue sending test messages and she resolved the issue for me in short order, all thanks to her!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

Great app to use on your store makes it look like a full blown A-1 business I've felt 100% better ever since I installed the email marketing app on my store im so pleased with Avada and there customer service is top notch Liz was wonderful in helping me as well as the rest of them any time I reach out for help!!!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

Good experience with Liz, very helpful. Problem solved right away. Absolute recommedation to use this app.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

Fast and friendly costumer support. Esther attended and solved my problem in seconds, really appreciated.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2023

Hana was excellent. Very fast response and quickly resolved the minor issues we were having. Very professional and very knowledgeable.

Using app

12 days

Total reviews

6

Average rating

5.0

5 / 5 Share

April 11, 2023

Great, friendly, efficient customer service from Lydia. Thank you very much! Will recommend to others Again great help from Abby! She went above and beyond! Thank you! Hana was so helpful and had my problem fixed in seconds! Thank you!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 8, 2023

prompt reply, very helpful and patient communication prompt reply, very helpful and patient communication

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2023

Quick response from the support. Emily solved the issue at no time. Will recommend to go with Avada.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2023

Hana is amazing to work with and the patience is appreciated. She explained well and responded really quickly!

Using app

24 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

Great Customer Support , Awesome App AVADA, Quick Response. I was extremely impressed by Hana. She Responded in less than a minute and solved my issue in no time. 10/10.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2023

Really great customer support helped me straight forward! Had a problem with the website and they fixed it.

Store

Myleek

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2023

Super tool for any organization especially the helpful and super fast customer service agent Sunny and the best technical agent Marcus, Big thanks to you both for your time and perfect solution to my problem

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 6, 2023

Best app ever so far. no problems whatsoever i even have their other app installed bc this one works so good. Customer service is always prompt and on point. Love it and will continue using it over any other email marketing app

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2023

I would have to say I'm pretty satisfied, app is simple yet easy to use. To update or change the e-mails was simple easy, and not time consuming. Hana was extremely helpful, and solved my issue withing minutes.

Using app

About 1 month

Total reviews

3

Average rating

4.3