All reviews

Rating Breakdown

  • 5
    95% (1,789 ratings)
  • 4
    3% (52 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 6, 2023

Great chat with Abby from the team My first 10 mins using the Avada app and I'm sold. It is easier to use than Klaviyo. Hopefully my customers can view the email when I send it via Avada.

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2023

This app is really helpful and easy to use , I am using Avada trust badge also . It has a great support, Thanks Liz .

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

Emily You're really good at focusing on what customers need and require. You have a real instinct to understand our customers. Great work!!!

Using app

About 18 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

This is very good in its work and I must say that their support is very quick and helpful, I was facing issues in activating push-notification but Jasmine from Avada helped me to activate it, she does within 1 to 2 minutes. Thank you

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2023

I have just downloaded the app today to trial so I can't comment just yet on the functions however I can on the staff member who has been assisting me. Hana from Avada has been amazing and very patient with helping me set all the features and I am excited to see the app in action.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2023

Great app, Prakash's and Emily's help was fantastic! Very happy with the instant chat support. Thank you so much for your help.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2023

Great app and such a good support. Emily answer all my questions. The user experience is great and the app works perfect.

Store

spottle

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 2, 2023

Efficient and fast support for every case, this helped me a lot of times when something goes wrong...

Using app

2 months

Total reviews

9

Average rating

3.7

5 / 5 Share

Dec. 30, 2022

I am so happy and pleased with my new popup. I am very new to all of this. I got stuck and needed help. I pressed the Chat and got Jasmine! She was so sweet and helpful, even going beyond to change something for me that I could not find myself. She is wonderful. I am so happy!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2022

the mails look good. recommend. Liz is verry helpfull! ____________________________________________________________________________

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 30, 2022

Quick and Prompt Support from Hana. Will have to go live and check. Thank You

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2022

I like this app, very easy to use. Good customer service. Juliana, she was friendly and fixed site errors very quickly. thank you!

Store

Balnei

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 29, 2022

Perfect app, currently using it in my website to send emails to my customers thanks so much! Thanks to Hana too

Using app

About 20 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 29, 2022

i would recommend because it is easy to do and they help out alot good experience and I would recommend people to use it

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2022

Support was quick and good. Will test the app and update review in future. Hoping for great experience

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 28, 2022

Prakash is a very good person and always helps me they ans me very quick. i like the avada app they are giving very good service

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 24, 2022

A very pleasant and quick response from Abby who had assisted me today, She answered all my questions with ease and managed to solve my problem within a few minutes. Thank you once again Abby! - Michael

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 23, 2022

I asked for help and Emily assisted me greatly. Quick response and great customer service! I higly recommend it

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 23, 2022

I can guarantee this is the best service I have seen so much app customer service. I asked many questions, and Esther could give me a correct response within 2-3 minutes. A Good customer email and SMS servicer in Shopify.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2022

I would recommend Avada integration with shopify Any day!! Brilliant integration with Shopify/reporting/analytics/templates and a superb hands on customer support which can help instantly. Jasmine from customer support helped me to run my Abandoned cart workflow like a breeze...She was super helpful and responsive...It makes a huge difference to a customer like me!!

Using app

5 months

Total reviews

1

Average rating

5.0