All reviews

Rating Breakdown

  • 5
    95% (1,834 ratings)
  • 4
    3% (53 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

Jan. 19, 2023

The support is great.i would like to continue to build a relation in future ahead. Thanks Avada. great experience i had. the chat support with Jasmine.is Wonderful. Thanks Jasmine . this is from my bottom of heart.lots of love.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2023

Customer service was great!! The Rep was very professional and friendly. I am pleased working with you. Thank y'all.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

App eccezionale! Offre innumerevoli opzioni per creare layout esteticamente piacevoli ed accattivanti. Veloce, facile da usare e intuitiva. Lo staff è molto gentile e disponibile. Ho avuto l'opportunità di essere seguita da Liz per poter risolvere il mio problema e in pochi secondi è riuscita a risolvere tutto! Una persona cordiale, disponibile, veloce ed efficente nel suo lavoro. Sono molto soddisfatta della mia esperienza con Avada!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2023

Very great support team! Had some issues with one error what I could not undrestand. Fast reply and problem solving from support team. Especially Prakash who helped me!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2023

So far so good with the app. I'm going to try out the paid version and will update this review as I gain comfort. Customer service has been great so far.

Using app

4 months

Total reviews

8

Average rating

4.6

5 / 5 Share

March 10, 2024

Hana's answer reply and help was super fast. ¡Thanks Hana!

Store

BIOTICO

Using app

10 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 15, 2023

Emily was great ! Provided Simple & effective responses, Avada is easy to use although im still trying to get used to it. Thank you Emily!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2023

Great functionality and good for the price. Esther was a great help to us! Will continue to use this app in the near future

Store

nuthr

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2023

Very simple to use and effective app. Increased our conversations by 15%. And support is amazing especially Esther who was very supportive in answering our queries.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

I had a great experience with the app. Everything is simple, from app design to features. Thank you Hana for all the wonderful support

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

Amazing support from Abby. Helped me right away just like the last time that I asked for help. Thank you so much.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

Emily was a big help. I was having an issue sending test messages and she resolved the issue for me in short order, all thanks to her!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

Great app to use on your store makes it look like a full blown A-1 business I've felt 100% better ever since I installed the email marketing app on my store im so pleased with Avada and there customer service is top notch Liz was wonderful in helping me as well as the rest of them any time I reach out for help!!!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

Good experience with Liz, very helpful. Problem solved right away. Absolute recommedation to use this app.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

Fast and friendly costumer support. Esther attended and solved my problem in seconds, really appreciated.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2023

Hana was excellent. Very fast response and quickly resolved the minor issues we were having. Very professional and very knowledgeable.

Using app

12 days

Total reviews

6

Average rating

5.0

5 / 5 Share

April 11, 2023

Great, friendly, efficient customer service from Lydia. Thank you very much! Will recommend to others Again great help from Abby! She went above and beyond! Thank you! Hana was so helpful and had my problem fixed in seconds! Thank you!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 8, 2023

prompt reply, very helpful and patient communication prompt reply, very helpful and patient communication

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2023

Quick response from the support. Emily solved the issue at no time. Will recommend to go with Avada.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2023

Hana is amazing to work with and the patience is appreciated. She explained well and responded really quickly!

Using app

24 days

Total reviews

4

Average rating

5.0