Avada Email Marketing
Avada Email Marketing, Automation, SMS, Pop-up
Rating
4.9
feedback
1,877
chart
#2,573
All reviews
Rating Breakdown
Review RSS Feed
Dec. 13, 2022
I had some issues with my subscription plan. The so-called trial reminder also pops up on me even I have the pro plan. I chatted with Abby and she solved it for me in a very quick and professional manner.
Dec. 13, 2022
Thank you jasmin Mam You are soo kind and solved my problem very easily u r great.also she is very kalm and good in nature.
Dec. 13, 2022
Parfait pour toues les automatisations email marketing. J'ai particulièrement apprécié le support et en particulier Emily qui m'a aidé à résoudre plusieurs problèmes
Dec. 13, 2022
Great support! Abby was exceptionally supportive and talked with me for over an hour to resolve some stuff - highly recommend. Thanks Abby! :)
Dec. 12, 2022
This app is cheeper than other Email/SMS marketing Apps. Although there are lots of problem and bugs on it, the customer service are relly nice.
Feb. 7, 2023
Hana was very quick and kind to help me out. Avada's services are of stellar quality. Never lets me down.
Dec. 12, 2022
Service was great. Hana was outstanding. Helped me get started and answered all my questions. thank you so much.
Dec. 12, 2022
Great and fast chat support by "Liz" Problem solved. AVA app is easy to use and support is always live!
March 14, 2023
Sunny was amazing, quick and great support from this great person. Hope have you back on track when i need more help. Amazing. :D Thank u so much. :)
Dec. 11, 2022
Esther Thank you for your help , great app and customer service , once again Eshter thank you for helping me ..
Dec. 10, 2022
good service quick response. thanks good service quick response. thanks good service quick response. thanks
Dec. 10, 2022
Customer service is very nice, app also works good! I am very happy to send my customers now sms text to increase sales.
Dec. 9, 2022
AVADA absolutely is a great app that I have never found before. It can help you automatically send every kind of email (upsell, refund, shipping or abandoned cart checkout,...). This can save a lot of your time. The supportors are also very nice. Whenever you need someone to assist, they are always there to give you a hand. I have used this app for a long time and i will still do that. Million thanks to AVADA and their supportive teams.
Dec. 8, 2022
me encanto el servicio y el chat ayuda mucho a las personas que no tienen tanta experiencia, de verdad que te guian en todo los recomiendo totalmente, saludos desde chile.
Dec. 7, 2022
Got excellent live support from Emily. She was super helpful and will upgrade to a higher plan. All help asked for was answered promptly and made things easy with the workflow. Extremely helpful!
June 6, 2023
I like AVA because: 1. Unlike other similar platforms full of bugs, it just worked. (I tried SMSBump, not recommended) 2. Live support was on point. Liz and Abby from chat was extremely helpful with the initial setup and answering questions. There is an ongoing issue with authentication from Shopify when using the Safari browser, otherwise I have no complaints. Anytime I encountered technical issues, the live support was promptly available to diagnose and fix my issues. They have a habit of escalating technical issues immediately to their tech team and getting it resolved for the customer, which saves me a LOT of headache.
Dec. 6, 2022
Hana from the live support was super helpful, the pricing seems better than other apps and things looks easy to setup! I'm about to set things up now in my store and will update my review if needed, but by the looks of things I don't think I'll need to :)
Dec. 5, 2022
I was well served by Abby. My question was answered quickly and the problem was fixed immediately by Marcus.