All reviews

Rating Breakdown

  • 5
    95% (1,834 ratings)
  • 4
    3% (53 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 19, 2022

Very nice app with powerful functions. Great customer experience, talked to Liz, and she was very helpful and patient.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2022

I've always loved AVADA. I've used Avada for years now when building websites on WordPress, and Avada is just as convenient and useful on Shopify

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

Jasmine was very helpful she tried to find solutions to help me and appreciate the help. very much.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

Prakash offered excellent support. The app is simple and fun to use. I would recommend this app to anyone looking to boost their sales.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

I am using AVA for exit intent pop-ups. I needed some support and the AVA was fast to help to solve my problem. Try it out today! :)

Using app

22 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

So far so good! Has a good set of free features and as a small business I don't feel too pressured to purchase the full version until we get a bit bigger. Really good support (Abby is awesome!) and quick to respond.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

I used the chat function because I couldn't upload my manifest list and Hakim was amazing! He was quick and got everything working for me right away!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

Prakash has been a great help he sorted out my popup problem very quickly and efficiently. Thanks you

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

Prakash's customer service was great! He answered all my questions and helped me fix my website and pop up forms.

Using app

35 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

An app worth looking forward to with an enthusiastic support team. Great support from you guys. Thank you Ms. Esther for this support.

Store

Puufull

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

Great software. Helped our store a lot! And Ms. Hana was very patient in answering the questions we had! Thanks again!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2022

So far soo good. Hana has been excellent - quick, responsive and super helpful. Can't fault the customer service!

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2022

I just clicked on the first sms app. It's easy to use and very cost effective compared to other sms providers. Emily helped resolve any questions i had when setting up my first campaign

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2022

Toller Support von Emily. Die App hat viele Funktionen und ist einfach zu nutzen. Laut support auch bald Multilanguage fähig

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2022

An application that really helps our marketing operations, and most importantly the fast chat support response (Esther) is very helpful, friendly.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

Amazing customer service. i was overwhelmed by how much this app does, but the customer service and tutorials made it easy for me to learn...The pop-ups are perfect for our site. Hana was fantastic to work with.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

Thank you so much for everything 'Emily' . You helped me a lot with parts I didn't understand and you did a really good job :)

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

Great App to send Bulk Emails. Customer service agent "Liz" is always very helpful and prompt with her answers.

Using app

Almost 2 years

Total reviews

4

Average rating

3.0

5 / 5 Share

Nov. 9, 2022

Outstanding service, i was having issues understanding a few things but Hana helped me figure it all out within minutes. Always nice to know that what ever issue you have when working with a new app that you'll have someone to help you work it all out.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your time here. We look forward to the next time we’re able to assist you again. Have a wonderful day! Best, AVADA Support Team

5 / 5 Share

Jan. 3, 2023

Great Customer service, the agents are always there to support you. I have a few questions regarding the pay plan. Thanks a lot Sunny!

Using app

4 months

Total reviews

12

Average rating

5.0

Developer Reply

It makes our day to hear that we were able to provide you 5-star service. We’ll make sure the entire team at AVADA receives your feedback – they’ll be thrilled to hear your kind words. Wish you many advantages in your business! AVADA Support Team