All reviews

Rating Breakdown

  • 5
    95% (1,834 ratings)
  • 4
    3% (53 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

Nov. 27, 2022

Support is always helpful and on point. Aisha is fantastic! Always providing a resolution and followup when you are even offline.

Using app

11 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 27, 2022

Esther has been fantastic in helping to get my emails done using Avada. excellent communication, fast response, and problem fixed. thank you so much Avada support.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2022

Guy from support named Prakash helped me get my automation message live for free. I really appreciate the great support!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2022

i love this app and the service and support provided by "Hana" is the best she is very clever and good helper thank u

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2022

Usando el plan gratuito te permite usar flows automatizados suficientes para iniciar con un negocio. Aún estoy probando el plugin y no puedo aportar mucha información sobre el servicio. Lo que si que puedo indicar, es que el soporte es muy bueno. Me ha atendido @Hana muy bien.

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 25, 2022

Virker som en rigtig fin app med gode funktioner og muligheder. Har ikke brugt den mere end en dag, men det ser ud til at tilbyde alt det, jeg har brug for. Liz fra support gav også god vejledning og var meget rar at snakke med.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2022

This app is not bad, significantly since Emily helped me a lot. But the only downside is that the editing function is not very useful, and you need to find customer service to realize it

Using app

About 9 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2022

customer service is one of the best. jasmine really helped me through onboarding. helped me with some confusions

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2022

Great app Hana was very helpful I used this app for my email marketing needs very professional and fast support

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2022

Great help from Prakash in customer service. Very responsive and helpful. Solved my problem without a hitch. Many thanks.

Store

Mabaha

Using app

40 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2022

I used this app to create a popup notification for our Black Friday Promotion. Special thanks to Jasmine from AVA who was very profesionel and fast helping me to create this notification.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

Liz was great she helped a lot a was very friendly. she helped with every part i needed help with. The serious was great.

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

Liz, you were great, got straight to the point with several solutions, I hope if I have an issue in the future you can help me again to the same high standard.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

Juliana was such pleasure to chat with. She's super patient and took her time to explain everything step by step with photos, which helped a whole lot. She was able to answer all of my questions and resolve my issues. If I run into any issues in the future, I would hope to chat with her again.

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 2, 2024

Still waiting a month and can not send sms msgs they keep saying i will notified with 48 hours... getting ridiculous...... now we are in january and still having ridiculous issues just spent 70 dollars for 3/4 of my sms to not be delivered. I am on the hunt for a different provider as of right now. I pay this place 63 dollars a month for nothing plus the sms fees waste of money

Using app

Almost 2 years

Total reviews

2

Average rating

4.0

Developer Reply

Hi there, Daisy here from AVADA. I am sorry to hear your experience. I've checked it again and found SMS is working and sent perfectly from your account. Could you please check my follow up emails, we will assist you better to use our app if you get any trouble. Hope to hear from you soon. Thank you so much!

5 / 5 Share

Nov. 23, 2022

Easy to use and great technical support, I would recommend to everyone who is looking for email marketing

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

This is an excellent App for Email Marketing. Easy to create different forms, create automated responses. They support it excellent - shout out to Hana for all her help today. Not just Hana, every support contact we have had has been excellent - knowledgeable and helpful.

Using app

About 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 23, 2022

I migrated here from Klavijo. Not knowing the app I have to lose some time in it to get a good understanding of how it works, but with the various instructions it all works out. I needed the assistance, and Esther was very quick to support me in the live chat. I hope the experience with this app will prove to be positive in the future as well.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

I worked with Liz regarding some email issues and she was super helpful and knowledgeable! Easy to speak with and helped me out with my issue.

Store

Littho

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

Großartige Marketing App und Super Kundensupport. Sehr zu empfehlen. Viele Dank Hana hat mir weitergeholfen

Using app

5 months

Total reviews

1

Average rating

5.0