All reviews

Rating Breakdown

  • 5
    95% (1,834 ratings)
  • 4
    3% (53 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 25, 2022

Toller Kundendienst Mir wird hier immer schnell geholfen wenn man Hilfe braucht, Vielen Dank an Liz

Store

cryolix

Using app

11 months

Total reviews

6

Average rating

5.0

Developer Reply

Vielen Dank für Ihr Feedback zu unserer App und unserem Service! Ihr Feedback wird hier von jedem Teammitglied geschätzt und das gibt uns die Motivation, uns kontinuierlich zu verbessern. Alles Gute, AVADA-Support-Team

5 / 5 Share

Oct. 25, 2022

Amazing and quick customer service!! Jasmine and Gideon helped me almost immediately with several questions and a customization request. I really appreciate the help as I am not an experienced user. Thank you!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy to hear that you had a great experience with our service. Your review made our day! We hope AVADA will help you build a dream store and get more customers. All the best, AVADA Support Team

5 / 5 Share

Oct. 25, 2022

Great app, supportive team! I like al the options and templates and they will also help you to remove the branding while using the free app!

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Your kind words encourage us to continue doing our best to make sure every user's experience is a memorable one. We would love to contribute more to your success. Let us know if you have any questions. Regards, AVADA Support Team

5 / 5 Share

Oct. 25, 2022

Hana was so knowledgeable with my issue and fixed it right away. Excellent customer service! quick to resolve !

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

We’re happy you had a fantastic time with us! Thanks for your trust, we’re thankful for amazing customers like you. Wish you many advantages in your business! AVADA Support Team

5 / 5 Share

Oct. 25, 2022

So far Ava Email is easy to use and makes you look great while doing it. I'm still setting everything up but when I hit a small snag in the design part of my welcome email, I was able to connect with Emily, not in minutes it was seconds. I couldn't believe how quickly she replied. Emily was able to resolve my problem and I was back editing my welcome email in no time. If everything turns out like her support I think this will be a winning email marketing program! I'll edit this in a few months to let you know.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

We are so thankful as you’re pleased with the results and that we were able to help. If there’s anything else we can do to help, please let us know. Have a wonderful day! Sincerely, AVADA Support Team

5 / 5 Share

Oct. 24, 2022

...........................................................................................................

Store

Vapozen

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review! We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Best, AVADA Support Team

5 / 5 Share

Jan. 12, 2023

Giving Hana 5 stars for helping fix an essential part of my business. Customer service is excellent and very thoughtful and intelligent. I recommend it to any business owner.

Store

Benj

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Dear Ben from Benjclothing team, We were absolutely overwhelmed to see your review of our app and service! Hope you experience the app more and give further feedback. Have a nice day 😊 All the best, AVADA Support Team

5 / 5 Share

Oct. 22, 2022

LOVED that this app is free to use and that it's pretty comprehensive. We're using it mainly for the pop-up feature and it's really quick and easy to set up. I had a problem with my site at 11:00pm and there seems to be 24/7 support, which is an absolute lifesaver. I was communicating with Jasmine for over 45 minutes and she answered each and every single one of my questions with kindness and efficiency. Would definitely recommend this app!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Dear GetCultureox team, We sincerely appreciate you taking the time to share your experience about service with the community and us. Please get in touch if you need support anytime. All the best, AVADA support team

5 / 5 Share

Oct. 22, 2022

Esther has helped me loads during this onboarding process. Would definitely recommend this app to others

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Best regards, AVADA support team

5 / 5 Share

Oct. 20, 2022

I received support today in order to verify my account with Prakash and it went wonderfully. I was having issues with the regular chat so I switched to FB messenger and we got reconnected in minutes! Awesome quick & helpful support from this guy and would highly recommend it. Thanks again!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so thankful as you’re pleased with the results and that we were able to help. If there’s anything else we can do to help, please let us know. Have a wonderful day! Sincerely, AVADA support team

5 / 5 Share

Oct. 19, 2022

Great app working perfect and great conversions - also quick help and customer service from Juliana today, many thanks,

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We’re happy you had a fantastic time with us! Thanks for your trust, we’re thankful for amazing customers like you. Wish you many advantages in your business AVADA support team.

5 / 5 Share

Oct. 19, 2022

thank you so much esther for solving my issues and also for acknowledging about how to use the app..

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 18, 2022

I had an issue with the image being blurry and couldn't get it right. I used the support chat and I got a quick response from Juliana who had fix my issue. Thank you Juliana for your help.

Using app

About 1 year

Total reviews

7

Average rating

4.9

5 / 5 Share

Oct. 18, 2022

Great customer support is very important to businesses these days. Clear all my doubts with patience. Thanks Jasmine

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 18, 2022

I like it a lot, it's very useful. You will not regret this choice.Very simple setup to help you increase your store's sales

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2022

I really like how avada works with email automation. Great job Hana help me out to do this ! Thank you Hana!

Using app

26 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 17, 2022

App is great! Emily helped me with an issue I had and she was able to figure it out and fix it for me. Great customer service and easy app to use.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2022

Really easy to understand with simple overview & good features. Customer support helped alot, can recommend!

Store

Osvoa

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 15, 2022

My issue was resolved quickly. Jasmine, the customer service agent, and Tony, the developer, were both great! Thanks!! I also was helped by Prakash and he was great too.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2022

Tantissimi template da poter utilizzare. supporto rapido ! Jasmine è stata molto gentile nel risolvere la mia richiesta :)

Using app

About 2 months

Total reviews

2

Average rating

5.0