All reviews

Rating Breakdown

  • 5
    95% (1,789 ratings)
  • 4
    3% (52 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

Sept. 29, 2022

Great support by Abby, who helped me very fast regarding an issue and the app is exactly what I was looking for!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 28, 2022

Avada is a fantastic platform and Liz was a great help in assisting me with my issue. I really appreciated her kindness and she was quick and knowledgeable with her solution. Great experience overall!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2022

Great customer support. very easy to set up! Looks great on our site. I have tried other apps and I think we will stick to this one

Using app

39 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 27, 2022

Oh my. Where do I even start? The experience with this app so far has been excellent. From the app installation to support. I installed the app without knowing anything, and Abby was there for me before I knew it. She took her time and explained everything, including sending images. She even assisted with enabling the critical features from her end to ensure everything is working fine. I can openly say that this is the second app I am using on my store, and they are amazing. Don't even hesitate to try them out. When Abby's shift was over, Liz came through and continued to help me out with the setup. She is a fantastic soul who went to the nitty gritty to ensure everything was working. I'm not good at this, but she accommodated and took me step by step. I feel like I'm a pro now, "In a jokingly voice." Thank you, Abby, & Liz, once again.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2022

perfect app. best one ever. everything is simple and easy. and the team is perfect. so good and perfect

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 26, 2022

Great app to use with shopify. Gives plenty of options. Great support from support team at back-end.

Using app

6 months

Total reviews

8

Average rating

4.8

5 / 5 Share

Sept. 27, 2022

I used this app to help with my sms marketing and its been going very smooth and well, Very easy to use, Customer support is quick and very helpful and professional. Hana was very nice, Prakash also nice and professional

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2022

Great support by Emily, who helped me very fast regarding an issue and the app is exactly what I was looking for!

Using app

13 days

Total reviews

8

Average rating

4.3

5 / 5 Share

Sept. 23, 2022

Jasmine was so knowledgeable with my issue and fixed it right away. Excellent customer service! quick to resolve !

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2022

It was a great experience while taking help from Hana she helped me on everything step By step Thanks Hana

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2022

Amazing app and support. Too many features to work with! Abby is amazing and reply very responsive. Keep up the good work guys.

Store

EvoTag

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 23, 2022

Many thanks to Abby for your help, this plugin is very flexible and helps me with remarketing. And it is very compatible with my website for the appearance design

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

De momento lo estamos probando pero pinta bien. Gracias Jasmine por tu amabilidad y por guiarnos, así es mucho mas fácil.

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

Very efficient customer service. Emily is very professional and helpful, she solved my problems very quickly and answered all my questions with patience. Thank you so much Emily !

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

This is a very easy to use email and SMS marketing system, and the price is reasonable, the staff are very enthusiastic, especially Esther, she is very professional

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

Esther from Avada is very supportive and lovely. Hope we can be successful together for long time :)

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2022

Great app for Email and SMS marketing all in one. Customer service is always great with AVADA apps! Liz helped me throughout the process!

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 21, 2022

The support team helped me very quickly. Hana guided me very specifically about the problem I had. Thanks!

Store

Vibibes

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2022

Hana was a wonderful help to setup the app with our shop. We recommend Avada, it increase our user experience with our shop, and help us to stay in contact and inform our customers. ⭐⭐⭐⭐⭐ Very easy to use (Maybe a French version would be cool too ^^ )

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

Great customer support. Prakash was very helpful and quick to respond. Very pleasant and knowledgeable ... I highly recommend.

Using app

15 days

Total reviews

10

Average rating

5.0