All reviews

Rating Breakdown

  • 5
    95% (1,834 ratings)
  • 4
    3% (53 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

Oct. 13, 2022

So far so good, looking forward to diving in deeper to see what AVA can do! But seems like its pretty straight forward.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2022

It's a good software, but it's a little difficult to get started. thank to Hana provide help for me .

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2022

Hana was very helpful and professional. Showed me how to change certain settings and did it very quickly! Thanks again, Hana!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

This is a great app. Liz in customer service was excellent and walked me through setting everything up on my store. Hannahrosevintageboutique.com

Using app

Over 1 year

Total reviews

13

Average rating

3.9

5 / 5 Share

Oct. 10, 2022

Great app, very quick customer service. Hana was fast and helpful with resolving some workflow issues. Overall, this is a cheaper alternative to Klaviyo for a tiny business like me. Love it and highly recommend!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2022

fast and devoted customer service,Aisha was realky kind..............................................................

Using app

About 2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 9, 2022

I set up the pop-up on shopify and noticed there was a teaser at the top left hand corner. I did not know where to go to remove it and contacted Ava live chat. Emily was really helpful and walked me through the steps to remove it. I also deleted the app cos after enabling the pop-up, there was a message on Shopify interface to say the app does not have customisable features, so i thought there was no way to remove the teaser and enable the pop-up using other triggers in the free version. She was a lifesaver! An area of improvement on the interface. It would have been helpful to somehow let the user know on the "Forms" landing page that the image was clickable and that you needed to click on it to get to the customisable features.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2022

Alltid blixtsnabb och grym support vilket är nyckeln till att kunna göra skräddarsydda bra kampanjer. Tack till Esther som gick in i koden för att hjälpa oss!

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 6, 2022

Une application gratuite et vraiment pratique et géniale. Et surtout merci beaucoup à Hana pour son aide.

Store

lynoky

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 6, 2022

Super App. Der Support von Abby ist professionell und Spitzenklasse. Auf jeden Fall eine Empfehlung wert.

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 5, 2022

Amazing help by Hana! Perfect support and polite, she helped me with all my needs for my clothing brand

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2022

The app is the best and chat support is so quick! Hana replied and helped me so quickly! had an awesome experience with chat support!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2022

Super helpful staff, When you are stuck they are prompt to response especially Parkash highly recommend this app.

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 4, 2022

The app is great and the support works instantly. Emily from support was very fast in adjusting my account.

Using app

6 months

Total reviews

11

Average rating

4.6

5 / 5 Share

Oct. 3, 2022

Esther was absolutely amazing today with several queries that I had, she was prompt and very professional. Higly recommend this app, the support behind it is outstanding. Thank you Esrher once again for all your help :) Best wishes x

Using app

29 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 3, 2022

This is the for all in one features. No other apps provide realtime abandon cart features. However it does. Also I would suggest to provide exporting/download the data with date range filters which will make it even more effecient and user friendly.

Using app

3 days

Total reviews

7

Average rating

4.4

5 / 5 Share

Oct. 3, 2022

I tried to build a workflow and it is very easy to set up. The customer support is amazing. Abby from customer support helped me with all my queries.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2022

Muito bom, atendente Abby muito atenciosa. Ajudou bastante no que eu precisava, foi muito rápida nas respostas também!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2023

Juliana was super friendly and efficient in helping me go live with an automated campaign. Many thanks!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 1, 2022

Estoy usando esta aplicación para colocar unas ventanas emergentes informativas. El funcionamiento es el que quería. La atención es excepcional. He hablado con varias personas y todas se comportan muy bien. Muchas gracias y felicitaciones

Using app

12 months

Total reviews

3

Average rating

4.0