All reviews

Rating Breakdown

  • 5
    95% (1,837 ratings)
  • 4
    3% (53 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 9, 2022

ottima app e assistenza super, complimenti davvero, ti aiutano a risolvere ogni problema in pochissimo tempo

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 9, 2022

Amazing customer service!! Online chat support is very handy. Liz in particular had been so helpful and kind. Would recommend this app 100%

Store

Lampara

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2022

Jasmine was very quick to respond and helpful in getting the AVA branding removed ASAP from my marketing emails. Unfortunately, my email server (gmail) identified their test emails as spam, which made me concerned about the effectiveness of this app in the future. Jasmine was quick to help and test the website from her end to confirm her email server was not identifying my email as spam. We found out that this occurred because both the sending and receiving email were from the same address, so this should not happen in a real environment.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 5, 2022

gostei muito do suporte com a atendente Hana. me ajudou muito em tudo. obgdd!!!! estou gostando do Avada

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 2, 2022

Roger is a best customer support ever, he's been answering to all my queries, solving problems, prompt response. The app is great so their customer service is :)

Store

Stevvex

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

July 1, 2022

Tony helped me out with my issue quickly and efficiently, great support. Would definitely use them again. Thank you!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2022

Got quick help from the support team, Jasmine helped me to resolve and test the abandoned cart flow and suggested the areas where i am missing out some information while setting up the flows. I would really appreciate her support on this.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2022

App ótimo até para iniciantes igual eu tive algumas duvidas mais Jasmine resolveu mais rapido que imaginei

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2022

I have had it for a day, but it is very easy to create pop-ups/automatic e-mails and when I spoke to their team they were so helpful!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2022

Liz provided prompt and speedy support! thank you, the automations are easy to use and very effective

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2022

Avada helps me to bring us closer to buyers on our website. Help from Jasmine also helps us to be better able to master this application

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2022

The AVADA App for email marketing is great. However if you decide to go for the complete SEO Suit you will really benefit from the this wonderful system. One very beneficial aspect of this email marketing App is their extreemly helpful support. They are always available to provide help through chat. You should feel lucky if you get a lady named Liz on the chat. She knows what she is doing and goes out of way to provide all the support needed for your success in integrating it properly with Google. I am sure the other members of support are also equally competent and good, but our experience has only been with Liz and boy are we delighted to get the support we needed! She is thorough and guide you all the way. Thank you AVADA email marketing for the wonderful App and thank you Liz for all your help. Today on October 08, 2022 I needed some help with redesigning content marketing and Emily was the AVADA representative who came to my rescue. She is also very knowledgeable as well as helpful. Thanks Emily. Nov 7 2022. Today I needed help again with the email marketing templet. I was connected with Juliana on the chat board. She was also very well informed and helped me until all my questions were answered and the issues I was having were all resolved. Thank you Juliana... You are great.

Using app

10 months

Total reviews

12

Average rating

5.0

5 / 5 Share

June 21, 2022

とてもよいアプリです。 supportの方も親切に助けてくれるので、使いやすいです。 また、無料のプランでも充実した機能が搭載されていました。 テスト的に使い始めるにはぴったりのアプリでした。ありがとう。

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2022

großartige Apps, verwenden Sie mehr als eine von AVADA, mit der Unterstützung von Candace alle möglichen Probleme und Zweifel gelöst. Danke Avada Herzlichen Dank Candace

Using app

3 months

Total reviews

16

Average rating

4.8

5 / 5 Share

June 17, 2022

Live support is good, and Emily was quick and helpful to me. My questions were answered quite promptly. I would love them to have landing pages though.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2022

The customer service patiently solved all my problems, it is worth recommending to use.The settings of the email settings and reply section are all great, praise

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 16, 2022

Great App! I am creating my customize popup. it will be done with in a few minutes. it can customize any design

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2022

i needed some help with the app as i am still learning how to use it and HANA was amazing, she walked me through what i wanted to do and clearly explained it clearly. I am certainly a happy customer. Thank you Hana

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2022

So good! Thank you so much Esther and Jasmine for the Help! You helped me with all the emails and popups I struggled with! I appreciate your helpfulness

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2022

Excellent customer service, simple setup and very customisable. Everything you need to set up a detailed abandon cart automation. The SMS is a very interesting addition.

Using app

About 1 hour

Total reviews

1

Average rating

5.0