All reviews

Rating Breakdown

  • 5
    95% (1,789 ratings)
  • 4
    3% (52 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

March 20, 2022

When I got into trouble, Jasmine was helping me. How rarely in life do you meet a person or breather Angel like Jasmin from support, where you see devotion to service to people and when you feel that money isn’t everything. I’m really grateful for this experience and Jasmin thanks from my heart

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 20, 2022

Excellent and instant resolution to most problems, Ive contacted the help twice so far and both the times the queries are resolved seamlessly. I'm so glad I've picked Avada over Klaviyo for the same purpose - did a lot of research and eventually chose them. Product is top-notch and customer support offered by Candace was super duper helpful and easy. Thanks a lot ! You've definitely won a long term customer in me !

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 18, 2022

Great app with a lot of room to use the free tools. Client support is great and really efficient. They solved my issues quite quickly every time I had hard time doing it myself. And they did it again today ! Thank you Rainy for helping me set up my newsletter !

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2022

Good AVA Email Team Great very patient customer service Very professional service editing one of the templates and the customer service agent offered to do it for me

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2022

很棒,客服很有耐心Great, very patient customer service Very professional service I am a seller from China I wish I could use it all the time

Store

Chosrin

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2022

Customer service is top notch! Just added tis to my store and I am so pleased with all of the features. So glad I found it!

Using app

3 days

Total reviews

12

Average rating

4.7

5 / 5 Share

March 16, 2022

Excellent customer service!!! I'm having a hard time editing one of the templates and the customer service agent offered to do it for me. Customer service beyond expectation.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 14, 2022

This is a recent app to my Shopify and it's been great and easy to use. Plus the costumer service is great! They have helped me with any problems i've had!

Store

Sonny

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2022

This app gives a professional look with a great workflow. Customer support is also very helpful. Thanks, AVA

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2022

Super responsive support in case of questions. Feature-rich and (almost) self-explanatory app. Well done.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 12, 2022

Free plan with maximise features available. I couldn’t ask for more! And very happy with the assist and support by Jasmine

Using app

26 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 12, 2022

I use this app to help me capture customers email address and to create email marketing campaigns. App works well but i must say customer service is just outstanding, Liz helped me more than once and spent ages directing and advising me until everything worked perfectly. she even sent me videos when i got really stuck. Thanks guys for developing such great apps, keeping them free for us trying to start a new business and providing great support.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2022

i think the app is amazing, so easy to understand, full plug & play !!! and the customer support is really friendly and helpfull.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2022

Amazing support! App is simple enough to get used to and comes with A LOT of cool features. Nicely done.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2022

great customer service from Lucy promptly responded and solved our problems highly recommended Love this tool

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2022

Rainy helped me with an website error message, she was great and i enjoyed chatting with her. great attitude and had some helpful tips for me to start

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

March 10, 2022

This app is undoubtedly the best all-in-one marketing tool I've come across in the last 3 years of running an online business and I have used several of them, mostly using Mailchimp up until now, and this app is leaps ahead in terms of its functionality, built it ready to go flows and SMS. Also, the customer support received by Jasmine was 10/10 she has amazing and is a real asset. So far I'm very happy with everything.

Using app

8 months

Total reviews

21

Average rating

4.9

5 / 5 Share

March 9, 2022

La mejor aplicacion que he tenido , son muy atentos y muy profecionales, responden al momento y siempre tienen una solucion para ti!!! ,.......................................................

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

March 8, 2022

I have used it for all my stores, it is very useful. Very professional for me to analyze my customers. Candace is very nice stuff and helps me a lot.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2022

Hey I need to to highly recommend this app and support team especially Liz as she was lightning fast to help me set up correctly double opt in form & automation emails. Great app is nothing without great support team and here they really help you get the best service possible. Thanks AVA

Using app

8 months

Total reviews

2

Average rating

5.0