All reviews

Rating Breakdown

  • 5
    94% (858 ratings)
  • 4
    3% (31 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 99% (903)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 11, 2024

Hana Helped me fix my problem quite well, since verifying a domain for the first time can be extremely confusing. i'm glad to have gotten proper help, and will be using avada in the future!

Using app

About 20 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

Everything works smoothly, and the customer service is brilliant. Thank Hana for helping with the issues I had!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2024

Hana is the GOAT

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2024

Cause Lydia offered best support

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

thanks to hana she help me so much

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2024

Audrey was great, got the issue resolved quickly.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2024

Tiana was really helpful. I had been unable to successfully send automated emails, but with Tiana's assistance, my issue has been resolved. I think their service is excellent, and Tiana provided me with a lot of help. I highly recommend using this app.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2024

I am still learning the app. Avada came highly recommended on youtube as one of the top 5 best. it seems easy and functional. i appreciate the fact that customer service is available 24/7. I recently spoke with Hana. she was very helpful

Using app

About 9 hours

Total reviews

4

Average rating

4.0

5 / 5 Share

July 23, 2024

hana was great helping me

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2024

Excellent support from Linda! App works as it should and support are really good. Thank you

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2024

This is a very good app. I want to thank Kevin from Avada Email marketing & SMS for helping to add a form on a particular page. Fast and efficient support. Really appreciate the help. Thank you so much

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 18, 2024

I am so grateful for your customer service chat, Hana has been beyond helpful to me and my website. I could not ask for a more helpful or patient CSR. Keep up the great hiring with amazing people like Hana. For people like me who have no clue what we are doing but know we need these apps, the app is amazing and the available help is top notch. I have gone through many apps and horrible customer service. This one is by far my favorite! Thank you again Hana!! ~Frankie

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 18, 2024

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2024

Lydia was super helpful, the app is super user friendly.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2024

It's really helpful with fast and good feedback from their customer support team, especially Hana! Thanks for her help and advice!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 22, 2024

I recently had the pleasure of working with Hana from the technical support team while setting up Avada for my website. Audrey’s technical knowledge is impressive. She not only helped with the initial setup but also offered valuable tips on optimizing the theme’s performance and utilizing its advanced features. thank you!!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 9, 2024

Thank you very much to the technical staff "Hana" for their help. "Hana" is very enthusiastic, patient, and has helped me solve many difficulties

Using app

About 3 hours

Total reviews

11

Average rating

5.0

5 / 5 Share

July 4, 2024

Ragazzi preparati e sempre disponibili. Voglio ringraziare Hana per avermi risolto il problema della verifica del dominio. Grandi

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

July 4, 2024

Excellent support, I absolutely recommend it! Thank you for Lydia and Nikita's extreme patience and dedication.

Using app

About 6 hours

Total reviews

7

Average rating

4.4

5 / 5 Share

July 3, 2024

Today am Working with HANA , it's amazing

Using app

About 1 hour

Total reviews

1

Average rating

5.0