All reviews

Rating Breakdown

  • 5
    95% (1,837 ratings)
  • 4
    3% (53 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

June 8, 2022

i was having a little trouble with a few things in the email but tech jasmine helped me out and fixed every issue I had! I am certainly please with their service!! what's better than help when you need it ?!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2022

I've received support from Jazmine and Esther and they were both really nice and helpful. They were able to help me resolve some little issues I had with the app. As of right now, the app is really good.

Using app

19 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 5, 2022

An amazing and straightforward app for email and SMS marketing, would definitely recommend. I had a slight issue with verifying my email address but Esther from customer service was really helpful and sorted the issue in no time

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 4, 2022

La meilleur application pour récupérer des commandes, super sav, j'avais un souci de spam, la conseillère a été parfaite

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 4, 2022

This app is awesome for bringing in more leads and love the automations! Support is great as well and always there to help. Would absolutely recommend to anyone :)

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 1, 2022

Great service with enough features included in the free plan option which makes a great start. Super responsive support. Prakash gave me essential info to know how to best use their too.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2022

I did use it for my marketing mail and so far i'm not disappointed :) everything works fine. Thank you !

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

Email marketing with Avada is easy and user friendly. Lots of templates that I can use. Live chat agent,Lydia, was helpful and friendly. She helped solving my issue quickly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2022

Such a great app to integrate with Shopify if you're looking for something easy and affordable to help you grow. I set up my pop up banner and had 3000 views and hundreds of email addresses in just a few weeks.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2022

This email marketing app is quite easy to use and is quite powerful. I got a lot of support from Jasmine. You are not left alone to figure things out yourself.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2022

Esther and Marcus are patiently helped me with my questions and answered very quickly, nice experience! thanks a lot!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2022

Great. No issues - Look forward to trying out all the features on this app. Great customer service. Very helpful. Highly recommended.

Using app

29 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2022

Super easy to use if you have no coding experience, very visual and your website doesn't take a hit on speed like some other plug-in pop-up apps. App support works some long hours as someone always appears to answer and help with questions around usage. Esther helped me set up coupons in automated emails at 10.30 pm! Liz also helped with getting a technical issue resolved

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2022

Jasmine was absolutely amazing! Extremely helpful, professional, and informative. Answered all of my questions quickly and was very friendly. If she shows what Ava customer service is, that in on itself is a reason to get this app!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

May 17, 2022

I love using Avada. I appreciate that whenever I can't figure something out the support staff is always able to help me trouble shoot any issues that arise. Liz assisted me most recently and she was a pleasure to work with.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2022

J'adore tout simplement, tout est d'une simplicité, et le service client est plus que génial. Je recommande !!!

Using app

About 1 month

Total reviews

6

Average rating

4.8

5 / 5 Share

May 16, 2022

The app is really good. Support is great. I was connected with a very good support agent named Prakash. He solved my problem in a few minutes, really happy with the service!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2022

Esther was very helpful and the app is so Easy to use and great customer service. if you have an issue they answer immediately. Easther guided me step by step on how to add all funtions on my website. I highly appreciate her help. Also Daisy being so helpful too. Great customer service from both

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 14, 2022

So far so good. I am just getting all set up and Jasmine has been super helpful during that process. Can't wait to see what comes from using AVA.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

May 13, 2022

They were able to resolve an issue that arose pretty quickly and the app generally works pretty well.

Using app

About 1 year

Total reviews

1

Average rating

4.0