All reviews

Rating Breakdown

  • 5
    95% (1,789 ratings)
  • 4
    3% (52 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

Feb. 4, 2022

I just got this app and I am working on my website, But so far I really like it Liz has been on chat with me helping me set up everything and answering all my questions as I go !!!!! and That is awesome !! For most apps you have to wait on an email for answers. So far this is awesome !!!!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

I just installed the app and it seems to be very good, however, I found the support to be very good and very helpful

Store

goalva

Using app

About 2 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Feb. 4, 2022

Der Support war super, hat sich nach wenigen Sekunden gemeldet. Candace hat mir sehr weitergeholfen :)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

I needed help setting up an email subscribe pop up and Hana was available immediately and set it up for me in five minutes. Amazing!

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

As soon as I start typing, a customer service rep is right there live. Rainy really helped me out to see I needed to set some stuff up that I missed. Great app!!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

The app is just what I wanted, all the features are really useful, and help us to grow our business and top that their customer service is really fast and reliable. Thank you Candace for your help which makes it easier to understand the application and to deal with our problems.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

Jasmine help me to export an information that we needed with an excellent servicie. It would be better if we can export the information direct from the forms or SMS, etc

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

Amazing support, they are really helpful. Great app : a lot of email choices and predefined automation workflows !

Store

Unissé

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

Thanks to Jasmine from the support team who went over her obligations she helped me with my problems and took time to explain every single thing in detail :)

Using app

Over 2 years

Total reviews

4

Average rating

4.3

5 / 5 Share

Jan. 31, 2022

The customer support of Avada was helpful. As a newbie using the app, Jasmine has helped me to launch my first email campaign. Highly recommend!

Using app

3 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 30, 2022

I am a new user to the app. I had so many questions. Daisy was incredibly patient and helpful. She saved me so much frustration. Thank you so much

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2022

Daisy was great! very helpful! Avada is easy to use once you get some assistance. Will continue using

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

This app really helped my business. Also, the customer service is amazing, they gave me all the information that I needed.

Store

MARAI

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

Hello, Daisy is just wonderful and is quite helpful. She is quite prompt with the solution and does more than what's required.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

Fantastic Customer Service with Candice. Whatsapp marketing is very very nice and SMS from Italy is so usefull.

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

Such great support! I've been so impressed with the support people on my chat Jasmine & Candace! They have helped me get the most out of this app! The app itself is looking to be everything I was looking for. Thankyou

Using app

2 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 25, 2022

Lucy was exceptional and very knowledgeable of her products and how to lead me and assist me tonight. She answered every question I had and helped me through the process. I have never had a chat room support person that assisted me. So pleasant to work with. A true support person. She is a ROCK STAR!

Using app

Over 1 year

Total reviews

2

Average rating

4.0

5 / 5 Share

Jan. 25, 2022

I just started using the app and possibly too early to rate but within my first hour of using the app I think I will continue on this app. I am finding it very useful and the biggest thing for me has been the live chat. Liz from live chat came to my rescue while I was trying to enable first campaign and she was super helpful and guided me through steps. I have not come across such levels of service with any other app and Liz .....you were great and I wish everyone else can offer support like you did.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2022

I recommend this lady she helped me so much l think you guys should talk to her she is the best go check her out

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2022

This app is exactly what i was looking for to email customers about their product experience and also welcome emails for new customers - Customer service is on point! nothing bad to say about this company. i will defiantly be upgrading my free plan to increase my contact list from 500 which is still plenty for a small business. Very happy customer here!

Using app

3 months

Total reviews

21

Average rating

5.0