Avada Email Marketing
Avada Email Marketing, Automation, SMS, Pop-up
Rating
4.9
feedback
1,878
chart
#2,581
All reviews
Rating Breakdown
Review RSS Feed
Jan. 24, 2022
This app is exactly what i was looking for to email customers about their product experience and also welcome emails for new customers - Customer service is on point! nothing bad to say about this company. i will defiantly be upgrading my free plan to increase my contact list from 500 which is still plenty for a small business. Very happy customer here!
Feb. 16, 2022
I've revised my earlier review due to their stellar support from the team, including Rainy, Candace, Zee, Jalal, Thomas, Daisy and Liz. I look forward to see the app be continually improved as time goes on. I lost extensive progress on detailed automations twice, including the entire workflow and the emails inside. I'd say this is completely unacceptable. It seems like this has only happened to me, so take from that what you will.
Hi, This is Rainy from AVADA. Nice to assist you! I have looked through your conversation with our team, and we immediately are working with the technical team to reproduce the issue - which we haven't met before. I shoot you another email so that you can help me describe more about how you built your workflows and lost them. We really need your co-operation to sort it out. No worries, we can help you recover or build it again. Hope to hear back from you soon! Rainy
Jan. 23, 2022
Support from Lucy was amazing! Regarding the app though, my contact list had gone over 500 and so welcome emails had stopped sending. I've found out that this has been going on for about 6 weeks - it would have been good if I'd been notified of this as it has no doubt lost me sales.
Jan. 23, 2022
I use this app and it makes my shop grow more sales than I expected .... I am very thankful of the customer support name RAINY because she guides me all the way to make it work much better... Thank you so much Rainy ......
Jan. 22, 2022
Thank you for the great customer service, and I especially thank Sister Rainy, her style was great and she solved some of my problems
Jan. 22, 2022
It is awesome. Try it out for yourself and you'll know what good services are supposed to be. Really Rainy!
Jan. 21, 2022
Super service à la clientèle de Lucy ! Elle m'a aidé à régler un problème rapidement ! Merci pour le service !
Jan. 21, 2022
This app is awesome. Especially for newbies like me. you get so much on the free plan which I am starting on as i am yet to launch my store but can see this app helping me with building my customer base in the near future. Also the customer service is on point. very helpful and quick replies.
Jan. 21, 2022
Good apps with a lot of option, especially SMS good support by Lucy to setup the app, quick and efficient
Using app
About 22 hours
Total reviews
3
Average rating
4.7
Jan. 20, 2022
Excellent support, quick, patient, and professional. The app provides a lot of possibilities for email marketing and beyond. I do recommend
May 30, 2022
Been using AVA since the beginning, easy to build journeys, works and actually converts! Support is quick, special shout out to "Roger". Thank you!
Jan. 20, 2022
I switched over to this app from Mailchimp and it already is exceeding my expectations just with the outstanding customer service from Lucy. I was guided with the conversion and whole setup. At 11pm at night. The templates are gorgeous and easy to edit, so professional and marketable. The integration of my contacts took 60 seconds and the integration to my Shopify shop looks great. Outstanding.
Jan. 19, 2022
Great app especially because of the customer service, who got our free plan 15k emails /month. Avada company rocks in all apps they offer in Shopify.
Jan. 19, 2022
Very good customer service that listens and offers solutions! We are also delighted with the templates presented in the application, easy to use and effective
Jan. 19, 2022
Jasmine from Customer Service was great and answered my questions so quickly. I would definitely refer this service!
Jan. 17, 2022
I really appreciate your customer service it is the best service ever received as a merchant from a third-party app. Lucy, thanks for all your kind and willingness to support setting up all functions by yourself personally. I want to ask for more help from your customer service in the future as well.
Jan. 17, 2022
Lucy has great communication silks from AVA. I haven't used the full app yet on shopify and just started and has live agent right there to help you. Excellent.
Jan. 16, 2022
Support nhanh, app sử dụng tốt, đầy đủ tính năng của email marketing, lên campaign dễ dàng và tiện lợi
Jan. 16, 2022
Seems really well for my business. Jasmine was really kind to help me. Thanks for all tools that you have
Jan. 16, 2022
good features even on the free plan, and the team is very helpful and quick everything is running smoothly so far im thankful for the developers and for support agent