All reviews

Rating Breakdown

  • 5
    95% (1,837 ratings)
  • 4
    3% (53 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

March 24, 2022

I love the app so far and the support I received from esp Candace. Its been amazing help and guide step by step and I am happy to continue using Avada.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2022

Eu usei o avada para melhorar a velocidade da minha loja e gostei e depois testei esse, e estou gostando, é fácil e o suporte é excelente! recomendo!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2022

Ça n'aurait honnêtement pas pu être mieux. Il y a eu un bon accompagnement du début à la fin et l'application est très instinctive.

Store

Mdriver

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2022

A great app with many functions, modern and very easy to use. In addition, there are always updates and extensions. the support itself is absolutely brilliant. direct help with questions or problems. it doesn't get any better than that! Keep it up!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2022

The user Interface is easy to use with so much features that we need. Great customer support! We Recommend it!

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 12, 2023

Aisha, made quick work of my issue and I was able to move on to the next project. I use Avada for my email marketing and I have always received great support.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 21, 2022

Liz was very helpful with getting our email contact list setup. So far we have been impressed with the app and the customer service has been great to work with!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2022

When I got into trouble, Jasmine was helping me. How rarely in life do you meet a person or breather Angel like Jasmin from support, where you see devotion to service to people and when you feel that money isn’t everything. I’m really grateful for this experience and Jasmin thanks from my heart

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 20, 2022

Excellent and instant resolution to most problems, Ive contacted the help twice so far and both the times the queries are resolved seamlessly. I'm so glad I've picked Avada over Klaviyo for the same purpose - did a lot of research and eventually chose them. Product is top-notch and customer support offered by Candace was super duper helpful and easy. Thanks a lot ! You've definitely won a long term customer in me !

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 18, 2022

Great app with a lot of room to use the free tools. Client support is great and really efficient. They solved my issues quite quickly every time I had hard time doing it myself. And they did it again today ! Thank you Rainy for helping me set up my newsletter !

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2022

Good AVA Email Team Great very patient customer service Very professional service editing one of the templates and the customer service agent offered to do it for me

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2022

很棒,客服很有耐心Great, very patient customer service Very professional service I am a seller from China I wish I could use it all the time

Store

Chosrin

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2022

Customer service is top notch! Just added tis to my store and I am so pleased with all of the features. So glad I found it!

Using app

3 days

Total reviews

12

Average rating

4.7

5 / 5 Share

March 16, 2022

Excellent customer service!!! I'm having a hard time editing one of the templates and the customer service agent offered to do it for me. Customer service beyond expectation.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 14, 2022

This is a recent app to my Shopify and it's been great and easy to use. Plus the costumer service is great! They have helped me with any problems i've had!

Store

Sonny

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2022

This app gives a professional look with a great workflow. Customer support is also very helpful. Thanks, AVA

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2022

Super responsive support in case of questions. Feature-rich and (almost) self-explanatory app. Well done.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 12, 2022

Free plan with maximise features available. I couldn’t ask for more! And very happy with the assist and support by Jasmine

Using app

26 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 12, 2022

I use this app to help me capture customers email address and to create email marketing campaigns. App works well but i must say customer service is just outstanding, Liz helped me more than once and spent ages directing and advising me until everything worked perfectly. she even sent me videos when i got really stuck. Thanks guys for developing such great apps, keeping them free for us trying to start a new business and providing great support.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2022

i think the app is amazing, so easy to understand, full plug & play !!! and the customer support is really friendly and helpfull.

Using app

5 days

Total reviews

2

Average rating

5.0