All reviews

Rating Breakdown

  • 5
    95% (1,837 ratings)
  • 4
    3% (53 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 4, 2022

Thank you Lucy, Candace and Rainy for your support and quick response. We really the features that the app provides.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2024

AVADA j'adore! des applications utiles et professionnelles pour booster efficacement son activité sans se ruiner. Un support à l'écoute et particulièrement Jasmine, hana et Sunny sans oublier Lydia qui font tout pour apporter les réponses à tes questions. Merci beaucoup pour votre travail

Using app

About 3 years

Total reviews

12

Average rating

5.0

5 / 5 Share

Feb. 27, 2022

Awesome app. Their customer support is great. Thanks for the help from Rainy, I was able to set up the automations flawlessly.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

AVA Email app has a ton of customizable email automation options. Jasmine has been a great help with all of my questions!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

Customer service is SO GOOD - they answer all your questions and are so courteous. Candance did such an amazing job helping me set up my desired features!

Using app

6 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 22, 2022

Candace provided some great service. For Candace, i can provide 5 stars, but for Avada i will put 4 stars. Only because for the time being as i wish to use the software more before really providing a 5 star review.

Using app

12 days

Total reviews

2

Average rating

4.5

Developer Reply

Hello, Thank you so much for your review on our app. I would like to have a more in-depth conversation to discuss how we can help you make the best use of the app and clear any confusion left. I sent you a follow-up email, please open your mailbox to get our message. Best regards, Daisy

5 / 5 Share

Feb. 22, 2022

I have had a great experience with Avada so far. Rainy was ever so helpful with things I couldn't work out due to not being tech-savy. Lucy from AVADA has also just helped me with such quick, prompt kind service. Thank you both Rainy and Lucy for you're wonderful service! Great to know they are always there to help when in need.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2022

Great support and user-friendly app. Daisy from the support team help me set up the functions that we needed for our business.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2022

I used this app to help me with my emails for sachasbootique and I had such a great experience. Thank you Liz you're the best.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2022

Best Marketing app . and customer service is fantastic and fast. Your Shopify store will change after using this app. I love them

Using app

About 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Feb. 19, 2022

Best Email Marketing App. And their support team is no 1. I got support from one lady named Jasmine and she done her job perfectly!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2022

great app, Candace helped me set up automation for email cart recovery. easy to use and practical, i recommend !

Store

Charmi

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2022

It's pretty good so far, love it! I love how it syncs your contacts back to shopify, a lot of the other apps don't do that.

Using app

6 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 18, 2022

i hope this app will be very usefull for me and i am getting very good assistance from Jasmin i will try my best to use this app

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Amazing web set up, quick, and very easy to use! Perfect customer service, fast replies, and really helpful. Will not be going back to Mailchimp!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Wonderful app and awesome support also, Candace helped me a lot to learn more about this app. Email Campaigns are running smooth, and getting cool analytics also.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2023

It was a great job, it helped me a lot, and Hana was very helpful when I had a problem, and I thank her for that!

Using app

About 1 year

Total reviews

6

Average rating

4.8

2 / 5 Share

Feb. 24, 2022

Estou há menos de 1 mês utilizando a ferramenta e posso dizer que a experiência tem sido positiva. Recentemente tive um problema de configuração do formulário mais Dayse me surpreendeu bastante com seu suporte e resolveu tudo em menos de 1 hora. Atualização: Enfrento muitos problemas de atualização ainda. Não consigo utilizar a ferramenta da melhor maneira. Agora mesmo tento salvar a campanha e a página carrega e volta para a antiga configuração. Estou prestes a desistir do app, embora o layout e toda a parte intuitiva do app sejam excelentes. Pena que não está funcionando bem.

Using app

5 months

Total reviews

1

Average rating

2.0

Developer Reply

Hi, Thank you for your feedback. I immediately check your conversation with our chat support team and see the current issue is that you cannot load the campaign. It can be your Chrome is not updated to the latest version or another technical reason. No worries, we are testing it on your same device and also I sent you a follow-up email so that we can sort it out very quickly. Hope to hear back from you soon! Thank you, Rainy

5 / 5 Share

Feb. 16, 2022

I used the chat to solve some issues and they did it super quickly. Specially Daisy, she helped me many times.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

great help getting set up. Prompt response and a great app. I like all the templates and workflow so far - thanks

Using app

About 1 month

Total reviews

3

Average rating

4.3