Avada Email Marketing
Avada Email Marketing, Automation, SMS, Pop-up
Rating
4.9
feedback
1,926
chart
#3,285
All reviews
Rating Breakdown
Review RSS Feed
Jan. 30, 2022
Daisy was great! very helpful! Avada is easy to use once you get some assistance. Will continue using
Jan. 28, 2022
This app really helped my business. Also, the customer service is amazing, they gave me all the information that I needed.
Jan. 27, 2022
Hello, Daisy is just wonderful and is quite helpful. She is quite prompt with the solution and does more than what's required.
Jan. 27, 2022
Fantastic Customer Service with Candice. Whatsapp marketing is very very nice and SMS from Italy is so usefull.
Jan. 26, 2022
Such great support! I've been so impressed with the support people on my chat Jasmine & Candace! They have helped me get the most out of this app! The app itself is looking to be everything I was looking for. Thankyou
Jan. 25, 2022
Lucy was exceptional and very knowledgeable of her products and how to lead me and assist me tonight. She answered every question I had and helped me through the process. I have never had a chat room support person that assisted me. So pleasant to work with. A true support person. She is a ROCK STAR!
Jan. 25, 2022
I just started using the app and possibly too early to rate but within my first hour of using the app I think I will continue on this app. I am finding it very useful and the biggest thing for me has been the live chat. Liz from live chat came to my rescue while I was trying to enable first campaign and she was super helpful and guided me through steps. I have not come across such levels of service with any other app and Liz .....you were great and I wish everyone else can offer support like you did.
Jan. 24, 2022
I recommend this lady she helped me so much l think you guys should talk to her she is the best go check her out
Jan. 24, 2022
This app is exactly what i was looking for to email customers about their product experience and also welcome emails for new customers - Customer service is on point! nothing bad to say about this company. i will defiantly be upgrading my free plan to increase my contact list from 500 which is still plenty for a small business. Very happy customer here!
Feb. 16, 2022
I've revised my earlier review due to their stellar support from the team, including Rainy, Candace, Zee, Jalal, Thomas, Daisy and Liz. I look forward to see the app be continually improved as time goes on. I lost extensive progress on detailed automations twice, including the entire workflow and the emails inside. I'd say this is completely unacceptable. It seems like this has only happened to me, so take from that what you will.
Hi, This is Rainy from AVADA. Nice to assist you! I have looked through your conversation with our team, and we immediately are working with the technical team to reproduce the issue - which we haven't met before. I shoot you another email so that you can help me describe more about how you built your workflows and lost them. We really need your co-operation to sort it out. No worries, we can help you recover or build it again. Hope to hear back from you soon! Rainy
Jan. 23, 2022
Support from Lucy was amazing! Regarding the app though, my contact list had gone over 500 and so welcome emails had stopped sending. I've found out that this has been going on for about 6 weeks - it would have been good if I'd been notified of this as it has no doubt lost me sales.
Jan. 23, 2022
I use this app and it makes my shop grow more sales than I expected .... I am very thankful of the customer support name RAINY because she guides me all the way to make it work much better... Thank you so much Rainy ......
Jan. 22, 2022
Thank you for the great customer service, and I especially thank Sister Rainy, her style was great and she solved some of my problems
Jan. 22, 2022
It is awesome. Try it out for yourself and you'll know what good services are supposed to be. Really Rainy!
Jan. 21, 2022
Super service à la clientèle de Lucy ! Elle m'a aidé à régler un problème rapidement ! Merci pour le service !
Jan. 21, 2022
This app is awesome. Especially for newbies like me. you get so much on the free plan which I am starting on as i am yet to launch my store but can see this app helping me with building my customer base in the near future. Also the customer service is on point. very helpful and quick replies.
Jan. 21, 2022
Good apps with a lot of option, especially SMS good support by Lucy to setup the app, quick and efficient
Using app
About 22 hours
Total reviews
3
Average rating
4.7
Jan. 20, 2022
Excellent support, quick, patient, and professional. The app provides a lot of possibilities for email marketing and beyond. I do recommend
May 30, 2022
Been using AVA since the beginning, easy to build journeys, works and actually converts! Support is quick, special shout out to "Roger". Thank you!
Jan. 20, 2022
I switched over to this app from Mailchimp and it already is exceeding my expectations just with the outstanding customer service from Lucy. I was guided with the conversion and whole setup. At 11pm at night. The templates are gorgeous and easy to edit, so professional and marketable. The integration of my contacts took 60 seconds and the integration to my Shopify shop looks great. Outstanding.