All reviews

Rating Breakdown

  • 5
    95% (1,852 ratings)
  • 4
    3% (52 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (26 ratings)
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5 / 5 Share

Feb. 11, 2022

I was having trouble creating segments for my first email campaign so I started a live chat. Lucy answered all my questions and was happy to spend as much time as I needed to help do that. She waited and made sure the campaign was sent successfully which was great. Highly recommend this app!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

I highly recommend this app, because its customer service is the best. If you want to use email marketing app, choose no further, only AVA.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

This is my second time in a second store using AVADA suite. I personally find this suite very easy to navigate and set up and with customer support from Rainy, Jasmine, Candance and the team it's always a real smooth experience!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2022

I used the app to help me do marketing discounts? Really easy to use and has great chat customer support.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2022

This app has really helped streamline some needed email marketing processes. I ran into one small issue and Jasmine from support was able to help me fix it in less than 5 minutes. Great app.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

Quick response She was able to help out on my needs. I appreciate the help. Now I have the opportunity to email to an increased number of customers

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

I just got this app and I am working on my website, But so far I really like it Liz has been on chat with me helping me set up everything and answering all my questions as I go !!!!! and That is awesome !! For most apps you have to wait on an email for answers. So far this is awesome !!!!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

I just installed the app and it seems to be very good, however, I found the support to be very good and very helpful

Store

goalva

Using app

About 2 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Feb. 4, 2022

Der Support war super, hat sich nach wenigen Sekunden gemeldet. Candace hat mir sehr weitergeholfen :)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

I needed help setting up an email subscribe pop up and Hana was available immediately and set it up for me in five minutes. Amazing!

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

As soon as I start typing, a customer service rep is right there live. Rainy really helped me out to see I needed to set some stuff up that I missed. Great app!!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

The app is just what I wanted, all the features are really useful, and help us to grow our business and top that their customer service is really fast and reliable. Thank you Candace for your help which makes it easier to understand the application and to deal with our problems.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

Jasmine help me to export an information that we needed with an excellent servicie. It would be better if we can export the information direct from the forms or SMS, etc

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

Amazing support, they are really helpful. Great app : a lot of email choices and predefined automation workflows !

Store

Unissé

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

Thanks to Jasmine from the support team who went over her obligations she helped me with my problems and took time to explain every single thing in detail :)

Using app

Over 2 years

Total reviews

4

Average rating

4.3

5 / 5 Share

Jan. 31, 2022

The customer support of Avada was helpful. As a newbie using the app, Jasmine has helped me to launch my first email campaign. Highly recommend!

Using app

3 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 30, 2022

I am a new user to the app. I had so many questions. Daisy was incredibly patient and helpful. She saved me so much frustration. Thank you so much

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2022

Daisy was great! very helpful! Avada is easy to use once you get some assistance. Will continue using

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

This app really helped my business. Also, the customer service is amazing, they gave me all the information that I needed.

Store

MARAI

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

Hello, Daisy is just wonderful and is quite helpful. She is quite prompt with the solution and does more than what's required.

Using app

About 1 year

Total reviews

1

Average rating

5.0