All reviews

Rating Breakdown

  • 5
    94% (858 ratings)
  • 4
    3% (31 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 99% (903)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 3, 2024

Received good and fast help from "Emily". No long waiting times for help, but quick and good assistance directly (within 1 minute) via chat.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2024

Great support from Hanna, even for the free features ! Thanks !

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2024

Tutto perfetto. App eccezionale. Ringrazio Hana per il supporto!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2024

Audrey from customer support was very helpful! She was patient with all my questions and even ran tests to make sure everything was running smoothly!! Totally recommend Avada for your email marketing needs :)

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2024

The app is easy to use, a bit expensive in my opinion but great for beginners and advanced users. also, Great support from Lydia, thanks a lot!

Using app

21 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Sept. 4, 2024

Great tools and the customer support is amazing! Lydia was super helpful! She is very quick, very friendly and always solves my problems! Thanks Lydia!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2024

Lydia is good. She is knowledgeable on her craft. Keep her for she's a jewel. Thank you

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2024

Very good tool, very complete, the audiences are easy to segment, the automations and the forms work well and the support is just insanely fast and useful. I would 100% recommend.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2024

We are using this Avada Email Marketing tool and its beautiful, easy to use and very handy product. Avada's support is team is there for you whenever we need it. Special thanks to Hana and Lydia who helped me with smooth segmentation and email execution.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2024

The customer service person Tiana is very helpful, and sorted my problem quick. Highly recommend this app!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

June 10, 2024

Its very easy and support quickly reply Thanks Tiana

Using app

2 months

Total reviews

4

Average rating

4.5

5 / 5 Share

June 9, 2024

Avada is a great tool for any shop. Support is fantastic! Especially Hana and Mia!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

Many Thanks Tiana and William - Tech support for understanding my issue and resolving it as per my requirement. Appreciate your extended support.

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 5, 2024

Tiana was very enthusiastic in helping me solve the problem. Thank you very much

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2024

We had the pleasure of working with Hana and Toby on our recent campaign, and we couldn't be more pleased with the experience. They were incredibly understanding of our requests and the importance of our campaign forms, ensuring that every detail was meticulously handled. Their dedication and hard work truly brought our vision to life. Thank you so much, Hana and Toby, for your unwavering support and exceptional service!

Using app

7 months

Total reviews

3

Average rating

4.3

5 / 5 Share

May 26, 2024

Support always seems to be available, was able to even work with Hana over a holiday weekend on a Sunday. She was a great help.

Using app

3 days

Total reviews

8

Average rating

5.0

5 / 5 Share

May 24, 2024

great app and support, it works very well! Hana.

Store

Veyofly

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

May 23, 2024

fast, quick support from Lydia. answered my questions and helped me solved my problems quickly.

Using app

About 14 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 23, 2024

Really good app and great customer support (thanks Hana for your help!)

Store

Joyeuse

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2024

Hana was the best support agent I've ever contact with. Very helpful and fast on her job

Using app

42 minutes

Total reviews

1

Average rating

5.0