All reviews

Rating Breakdown

  • 5
    95% (1,790 ratings)
  • 4
    3% (52 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

May 31, 2021

very easy to use app, excellent customer service. from a complete beginner i have been able to create popups and automations which i never thought i would be able to do myself. this app has saved me alot of money

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, It was a pleasure serving you with our Email Marketing Automation. I really appreciate you taking the time to share your feedback and being so open with us. We hope you'll come and see us again soon! We are willing to help you in any way we can. Best regards, Daisy

5 / 5 Share

May 26, 2021

Easy to use App with very flexible templates. I had some issues with sending emails initially, but Daisy with tech support quickly solved the problem and provided great support.

Store

FABboxx

Using app

27 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello, Thank you so much that you have left us this awesome feedback on Shopify App Store! Should you need any further help, do not hesitate to contact us anytime you need Best regards, Daisy

5 / 5 Share

May 26, 2021

Great app and awesome fast support. Had some issues with forms but it was resolved with support's help. Recommend.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2021

As a newbie to eCom - I choose it this ap because of the reviews about customer service. Sure enough after only 1 day in I've needed to touch base with them twice, and both times they were quick to respond. Def would recommend for newbies. Just getting the help so quickly makes all the difference.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for sharing your feedback on our app with the community of Shopify. What you think of us is very important and every day we work to improve and deliver the best service to you. Please feel welcome to ask for our support anytime you need Daisy

5 / 5 Share

May 24, 2021

Still new to the app. however, the customer service has been great. Any issues or questions we had were answered or looked into. So far, the app is great, and I highly recommend it.

Using app

About 24 hours

Total reviews

2

Average rating

4.0

Developer Reply

Hi, Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations! Please let us know if you need help Best regards, Daisy

5 / 5 Share

June 11, 2021

Amazing customer support. They help me with all my doubts. Waiting times are manageable and having flappy bird to kill time is a great plus. Thanks!

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you very for your review. It is so humble and happy to hear your feedback. We will continue to assist you along the way your business grow. Feel free to contact us anytime you need a helping hand using our app. Wish you all the best, Rainy from AVADA

5 / 5 Share

May 21, 2021

Just started to use the app, looks good and easy, and the support is very fast and helpful! Five stars!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so much that you have left us this awesome feedback on Shopify App Store! Should you need any further help, do not hesitate to contact us anytime you need Best regards, Daisy

5 / 5 Share

May 20, 2021

Its perfect. There are others apps to do email marketing but i've never seen one with this close costumer care. They will do their best to solve any problem or question you have. They are also continuously working on doing the app better and better. I highly recomend this app.

Store

PROTEGT

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review. It will be our best motivation to work harder and somehow help your stores grow with a powerful marketing automation tool. Anytime you need our assistance, feel free to reach our team via livechat or [email protected] Wish you all the best, Rainy from AVADA

5 / 5 Share

May 19, 2021

I used this app it is really amazing ... as I said earlier I think AVADA will be at the top..it is really an amazing team. I recommend that you download all their apps on the store and you will see amazing things..as they have strong and very friendly support..thank you AVADA

Store

77cart

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello, We can’t thank you enough for the kind words about our app and service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to serving you better in the future! Best wishes, Daisy

5 / 5 Share

May 19, 2021

I like this app telling me exactly how activities go. By customization, it goes directly to the main mail tab. Nice.a

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2021

I am writing this review after one month of using Avada. Everything is perfect there. Why I liked Avada - - Perfect Automation Email - Perfect Campaign Email - Perfect Email Templates - Affordable - Abandoned Carts Email and Automation - SMS and Email marketing on one platform - Abandoned Carts Report - Easy to create own email templates using drag and drop email builder - Detailed Reports - Friendly Customer Care Support - and many more things that make Avada a perfect one for mail and SMS marketing.

Using app

29 days

Total reviews

4

Average rating

3.5

Developer Reply

Hello, It was a pleasure serving you with our Email Marketing Automation app. I really appreciate you taking the time to share your feedback and being so open with us. We hope you'll come and see us again soon! We are willing to help you in any way we can. Best regards, Daisy

5 / 5 Share

May 13, 2021

Awesome Customer Service! Great Team! Excellent Problem Solvers! Glad to use Avada apps. Thanks guys

Using app

Over 1 year

Total reviews

5

Average rating

4.6

Developer Reply

Hello, Thank you so much for sharing your feedback on our app with the community of Shopify. What you think of us is very important and every day we work to improve and deliver the best service to you. Please feel welcome to ask for our support anytime you need Daisy

5 / 5 Share

May 13, 2021

Best price, Best customer service! If you need any help awaiting time is 30 min. So much better than other platforms to create email templates.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review. Our pleasure to support you and happy you love the app. If you need any support, feel free to contact us via Live chat and we would love to assist you there. All the best, Rainy

5 / 5 Share

May 13, 2021

Nice apps, we are using Avada SEO Suite and Avada email marketing. Both valuable apps help us integrate and serve our solutions to customers. Installation and integration are easy and Avada has excellent customer support.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

I cannot say thanks enough to your nice words for us. And so happy to hear two apps from AVADA can help your stores grow. If you need assistance using them, feel free to contact us anytime. All the best, Rainy from AVADA

5 / 5 Share

May 12, 2021

Amazing app that provides excellent and easy way methods to improve workflows in customer notifications and Email Marketing. And Rainy online support is fantastic... Always with an answer and available to help. Super recomend :)

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for your lovely words. That really made our day. We are always willing to support if you need help using the app. Feel free to contact us at Livechat or [email protected] All the best, Rainy from AVADA

5 / 5 Share

May 10, 2021

I had some problems at the beginning with the app, but the customer service was very good and they solved everything quickly

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello, Thank you so much for leaving us a lovely review! We are so happy to hear that you are satisfied with our app and service. Please do not hesitate to ask for our support anytime you need. Happy selling! Daisy

5 / 5 Share

May 4, 2021

I use this app for email marketing and some sms marketing in the future. It was a little confusing to setup at first but, Candace with support was able to assist me! She and the support team are wonderful and very knowledgeable. I recommend this app for your email marketing needs!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 4, 2021

Very easy to use. I was also impressed that a free app had excellent live-chat support in it. Thanks Rainy for solving my issue!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your nice review. We are happy to support you and hear about your positive experience with AVADA Marketing Automation. If you need any assistance more, feel free to contact us via Live chat anytime. Wish you all the best! Rainy from AVADA

5 / 5 Share

April 27, 2021

I really love this app and the customer support team is amazing to work with <3 I highly recommend it.

Store

BabyBag

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for your review! I hope AVADA can be helpful for your store. And it is our pleasure to assist you anytime. Wish you all the best for your business!

5 / 5 Share

April 23, 2021

AVADA makes great apps! I subscribed to this app and it worth. Their support is also helpful and fast respond. Recommended to all Shopify users!

Store

EN-JI

Using app

16 days

Total reviews

9

Average rating

5.0