Avada Email Marketing
Avada Email Marketing, Automation, SMS, Pop-up
Rating
4.9
feedback
1,877
chart
#3,033
All reviews
Rating Breakdown
Review RSS Feed
April 19, 2021
I am surprised by support service in this app! It was a real help, - quick and friendly! Thanks, Daisy! I use this app with pleasure so far.
Hello, We can’t thank you enough for the kind words about our app and service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to serving you better in the future! Best wishes, Daisy
April 18, 2021
Great app for marketing using email i love it ......................................................
Hello, Thank you for sharing your kind words with us. It means the world to us and to our entire team! Please feel free to drop a message whenever you need our support. We look forward to serving you again soon! Daisy
April 14, 2021
Great and simple app. Very user friendly. Customer Service staff is attentive and very efficient. Highly Recommended.
Hello, Thank you so much for your valuable feedback! The success you have with our app is what we treasure most. We will keep your nice words in our hearts. This is a big motivation for us to improve AVADA better and better. With appreciation! Daisy
April 14, 2021
Great service. UX is good, there are sometimes that can miss or not find things but given the price it is awesome. In addition, the staff are incredibly helpful and will always help you to resolve your issues.
Thank you for your feedback on our app and support team. I would love to follow up with you on Livechat so that we can understand more about some issues you faced to sort it out as soon as possible. We really appreciate your true feedbacks and that's the best motivation for AVADA team. Wish you all the best, Rainy
April 14, 2021
They're still working out some kinks but support is great! Chat is responsive and they are very easy to work with.
Hello, Thank you so much for your lovely words! We much appreciate your feedback as this helps us enhance our product and service even better Wish you many advantages in your business! Daisy
April 13, 2021
I was hesitating between this app and another one, and I'm so glad I chose this one!! I had some technical issue for a good 40min, contacted customer support, Jasmine was so great...she was patient with me, and helped me fix...I already love this app! Definitely recommend it!! THank you Jasmine :)
Thank you so much for your lovely words. Your review really motivates us to keep up our works better. We'll always be here to help you at any time. All the best, Jasmine from AVADA
April 9, 2021
Love this app! Easy to use and when I needed help customer service was very helpful and fast. Definitely recommend this app to anyone who wants to an easy email marketing app!
Thank you so much for taking the time to leave us this amazing review, Stephanie. If you need any further support, don't hesitate to reach out to us at any time. We're always willing to assist you! All the best, Jasmine from AVADA
April 8, 2021
So far it's been pretty good, but there's been some issues with the subscription portion when I changed from simple to debut theme, but the support team team has helped us out on that the next day so that helped a lot. The support team is actually quite helpful, and responds quite quickly. For the free version you get to have a list of subscribers, but it doesn't sync to your shopify store, I have been informed for the pro version this happens though. One thing that could be improved is perhaps the template to enable collection of subscriber names or some customisation on that part? as not everyone has a friendly email. Besides that one thing to improve on would be the speed of when the teaser button appears, as of now it takes about 2-3 seconds to appear, it's not a big issue, but it does slow the store down slightly! I recommend this app!
Thank you for spending time leaving your review with our app. I really appreciate all of your feedback. About the sign-up form, we do support the First name/Last name/Phone field collector. I shot you an email so that I can show you where to find the configuration. Regarding the teaser button of sign-up form, it will need 2 seconds to load since it is related to your app theme and will only be loaded after your page loaded. So I hope you can understand this. So far your feedbacks are really helpful for us. Thank you so much and hope to talk more via email. All the best, Rainy
April 5, 2021
He's the best! The free plan is already very interesting ... The PRO plan is also the cheapest I have found and the best "Cost x Benefit". 5 stars
Your works are really motivated AVADA to keep up our works better. We are so happy that you found the app is valuable for your shop. Hopefully, you see can share more good results in the future with us. And if you need a helping hand using it, feel free to contact us anytime. Best regards, Rainy from AVADA
April 4, 2021
Brilliant app, and excellent customer service! The app is easy to use and has helped me to drive sales and collect emails for email marketing would definitely recommend to others
We are so grateful for your kind words. Thank you so much for sharing your feedback with the community and us. We’re here to help you anytime. All the best, Jasmine from AVADA
April 1, 2021
I used this app to help get more customers,and to get my conversations up. I got great help from Jasmine. She did really well with helping me for some stuff I had trouble with.
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. Please drop us a message to ask for our support anytime. All the best, Jasmine
April 1, 2021
I used this app because i had an issue on something and the support team was very helpful and fast I recommend it
Thank you so much for spending your time sharing your thought and experience. That really motivates us to keep up with the good work and provide better apps for you and other users. Have a nice day! Jasmine from AVADA
March 26, 2021
I found an app that almost caters to my needs—besides, its friendly use, up-to-date and support personnel, cleared my questions. Thanks a lot!
March 21, 2021
I used AVADA to create sign-up forms and welcome series which work smoothly on my site. It has an easy-to-use and flexible email editor. Even not being a good designer, I can create my email professionally as they detect and suggest a lot of designing options that match my brand color. So smart!
March 18, 2021
The App works great, the support team member Jasmine was so patient that helped me so much with all the questions I have, absolutely recommend the App and service!
March 18, 2021
Absolutely love this app. It is beginner-friendly and optimized for automation workflows. Also there are many pre-built email presets that save lots of time for me to run a campaign. In general a great choice so far!
March 12, 2021
I needed help verifying some things jasmine did a wonderful job. She took her time she didn't get frustrated with me at all that's what you call great customer service .
Thank you very much for taking your time to leave this review, Joanne! I am so happy that I was able to help you. If you ever need any further assistance, please don't hesitate to get back in touch. All the best, Jasmine from AVADA
March 5, 2021
Big thanks especially to Rainy for the support. Support system is very fast and helpful. The application is very easy to use.
Thank you for spending time leaving your review. I am so happy to assist you in using AVADA Email Marketing and hope you can take bét advantages from our app. Should you need further assistance in the future, feel free to contact our team via Livechat or [email protected] Wish you all the best, Rainy from AVADA
March 1, 2021
I've had this app for about 4 months since my store opening did not look at the benefits it offered been busy doing extra hard work for no reason. Finally, jump on it and started my research inquiries about the how-to and its perks. My luck got connected with a great support rep who went beyond to ensure things worked smoothly for me. Shout out to Rainy one of the best no matter my silly question she had an answer and always hit me with a smiley face. Super happy now and all because of that customer rep interaction.
That's so sweet of your words for our app and our support service. My pleasure to explore the app with you. I hope that your store will see positive results from it very soon. Please keep in touch so we can observe the results and make it even better. Wish you all the best, Rainy from AVADA
March 1, 2021
An extremely useful app which is both intuitive and feature rich considering that entry level is free. Most importantly its supported very well - Any problems are dealt with promptly - Jasmine has been excellent. Would recommend.
Thank you very much for your feedback. We are so happy to hear you enjoy our app and support. If you need any support from our team, feel free to contact us at any time. I wish all advantages to your business! Jasmine from AVADA