All reviews

Rating Breakdown

  • 5
    95% (1,791 ratings)
  • 4
    3% (52 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

March 1, 2021

An extremely useful app which is both intuitive and feature rich considering that entry level is free. Most importantly its supported very well - Any problems are dealt with promptly - Jasmine has been excellent. Would recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your feedback. We are so happy to hear you enjoy our app and support. If you need any support from our team, feel free to contact us at any time. I wish all advantages to your business! Jasmine from AVADA

5 / 5 Share

Feb. 18, 2021

The customer service really did a great job! Patient and detailed,it's a nice apps, we really enjoy it!

Using app

3 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for your review. We are always happy to support you. Your words are our best motivation to keep up our work. I wish you all the best! Jasmine from AVADA

5 / 5 Share

Feb. 15, 2021

Great Email Marketing app.5 stars.... And recommend for all We have multiplied our cart in no time. I have tried many others, but Avada was giving Me simpler to setup and fast results.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words and feedback. We're glad to hear you're enjoying our app. Please don't hesitate to contact us if you need any help. Jasmine from AVADA

5 / 5 Share

Feb. 10, 2021

Rainy gave me great customer service, I would recommend the services to others and its user friendly

Store

TJAP

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your review about our support services. I hope you have a great experience with AVADA Email Marketing. If you need any help further, feel free to contact us via live chat or [email protected] I wish you all the best! Rainy from AVADA

5 / 5 Share

Feb. 4, 2021

Extremely quick customer service and amazing features for a free plan. You won't find these quality features for free from any other email marketing app.

Store

HITACHE

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the kind words and feedback. We're glad to hear you're enjoying our app. Please don't hesitate to contact us if you need any more help. Jasmine from AVADA

5 / 5 Share

Feb. 2, 2021

Easy to use and very helpful app!! It helped me gaining back the lost customers from the abandoned cart. I highly recommend it!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your feedback, we are so happy to hear our app helps your store to recover lost sales. Hope that it will be a good friend along with your stores' growth. If you need any support from our team, feel free to contact us via live chat or [email protected] Wish you all the best, Rainy from AVADA

5 / 5 Share

Jan. 20, 2021

It is working fantastic. I would definitely recommend this app. Support staffs are very cooperative.

Store

Megdra

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you so much for spending time to leave us a review. We are so happy to hear that you love the app. Our please to support you whenever you need. All the best, Rainy from AVADA

5 / 5 Share

Jan. 19, 2021

So far the easiest marketing app I have tried. Everything makes sense and it is easy for beginners to use. The support is always great and they help asap in any question.

Using app

25 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your priceless review, which motivates us a lot in providing better product features and support. Hope your shop can have more customers using it. Best regards, Rainy from AVADA

5 / 5 Share

Jan. 10, 2021

Avada has really assisted me in setting up my email marketing. Their customer service is great and they respond to your issues during weekdays and weekends and have a free plan. Jasmine and Daisy have been really helpful and friendly. I look forward to sending out my emails. Thank you.

Using app

15 days

Total reviews

3

Average rating

4.7

Developer Reply

We really appreciate you taking the time to share your feedback and being so open with us. Please don't hesitate to drop us a message anytime if you need any more help. Jasmine from AVADA

5 / 5 Share

Jan. 8, 2021

The assistance is always there when you need. If you need an app for email marketing, this is the best

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thank you so much for sharing your feedback with the community and us. We’re here to help you anytime. Jasmine from AVADA

5 / 5 Share

Jan. 4, 2021

I would give this app a good rating for their customer service! I am using this app to automate welcome email and newsletter subscription pop-up (available for free). Not sure how is the performance & what happens once I reach my contacts limit for the free plan yet but so far so good. I've had some problems creating the email and the agent on live chat (Jasmine) is super helpful!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Dear Karyan, Thank you so much for your generous review. We will always try our best to keep on improving our services. Whenever you need any help, please feel free to let us know. On the occasion of New Year, wishing you happiness and luck. Jasmine from AVADA

5 / 5 Share

Jan. 2, 2021

This app is one of the many fantastic apps Avada makes and not only does it work great but the support is first class. I had an issue where I was not able to get the email campaign setup to send a report and they went into my dashboard and made all the corrections and adjustments and tested the sequence for me. They will go the extra mile to make sure your intended sequence is setup correctly and triggered accordingly. Can't say enough about how efficient and fast they are in answering support questions or even ensuring that their apps work as per your wishes. Strongly recommended all their apps.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I highly appreciate your time to write us a review. We are really happy to support and help you set up the app. Your words are our best motivation to keep up our work. Wish you all the best and happy new year! Rainy from AVADA

5 / 5 Share

Dec. 18, 2020

The app has helped me save customers who abandoned the purchase, and the customer service is very good. It would be better if some settings were optimized

Store

mosttly

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We're thankful to have you as our customer. Thank you so much for trusting and loving AVADA Email Marketing. We will do our best to support you and make the app even better. I hope it will be your good friend and bring more revenue to your shop. All the best, Jasmine from AVADA

5 / 5 Share

Dec. 17, 2020

I have used this app about 1 - 2 weeks. At first, I didn't understand how to set it. For example, we and you have to sync shopify's customer's deta. I didn't know that. But AVADA support team always help us gently, so we can solve the problem whenever face it. Besides, we feel this mail-automation system and campaign forms are easily and strong. We continue to subscribe it. Thanks.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review. It means a lot to us. I really appreciate you taking the time to share your feedback and being so open with us. If you need any support, don't hesitate to contact us at any time. Warmest regards, Jasmine

5 / 5 Share

Dec. 17, 2020

Excellent Support with quick response even for free trial users. The app is eay to configure with built in templates as has all the features of a hard-core email marketing software.

Using app

4 days

Total reviews

13

Average rating

4.8

Developer Reply

Thank you so much for your review! That is a big motivation for us to keep up with the good work and continue providing better support for you and other users. Should you need any help, please feel free to contact us at any time. We are willing to help. All the best, Jasmine

5 / 5 Share

Dec. 16, 2020

I just started using this app but one thing I must say, that their support is great and this is one of the most important things when you get stuck. Thanks, Rainy for educating me for Avada email functionality.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

thank you for your feedback, it is our best gift to keep all the hard work and make the app better. If you need further support, feel free to reach us anytime. Wish you all the best, Rainy from AVADA

5 / 5 Share

Dec. 10, 2020

Is there an option for 10 stars??? The support team reply to you day and night and go out of their way to solve any problem you ever have! the features of the actual app vs the price they offer is second to none and can easily compete with the larger email providers who have been out there for years. I got avada email on 2 stores. I just love them!

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Your feedback is really meaningful to our team. Thank you so much for trusting and loving AVADA Email Marketing. We will do our best to support you and make the app even better, hope it will be your good friend and bring more revenue for your shops. Wish you all the best! Rainy from AVADA

5 / 5 Share

Dec. 9, 2020

I have been very impressed with this App so far, it has top notch customer support, wonderful features, easy to use and it works wonderfully! Very excited to implement this more into my store!

Store

Alpeka

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your love and time with AVADA Email Marketing. I hope it is helpful for you and our team will update it more in the near time. Please stay tuned for every month's updates which will be announced you in-app and via email. Wish you health and luck in life! Rainy from AVADA

5 / 5 Share

Dec. 7, 2020

It helped a lot actually. I really like it popup. And the team have solved many problems of mine. Great app!

Store

klokick

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review, which motivates our work a lot. If you need any assistance, please feel free to contact us. We are always willing to assist you! All the best, Jasmine

5 / 5 Share

Dec. 4, 2020

Best email app I've used on Shopify. User-friendly, outstanding support and they have a free plan! Highly recommended, they will help you with everything!

Store

Loalla

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the nice words. We're so happy to hear you're enjoying AVADA Email Marketing. Please feel free to contact us at any time if you need any more help. Jasmine