All reviews

Rating Breakdown

  • 5
    95% (1,791 ratings)
  • 4
    3% (52 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

Dec. 2, 2020

AVADA Team helped me successfully solve Spin's problem. It took more than an hour, and the serious and professional customer service made me have to give a five-star review. I highly recommend this Email Marketing Abandoned Cart by AVADA Commerce.

Store

HahaGet

Using app

1 day

Total reviews

8

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Your words motivate us to keep up with the good work and continue providing better service for you and other users. I wish you many advantages for your business! Jasmine

5 / 5 Share

Dec. 2, 2020

Look it might be confusing to set up but DO NOT WORRY because Jasmine will help you no matter what questions you have! She walked me through every step of the way and even completely took the reins on particular technical aspects that were pivotal to the completion of my quest; Set up my email, align the DNS correctly, and connect all email specific nuanced configurations to fit my store! Seriously if it weren't for Jasmine I'd have to dedicate three more days to figuring this out, or may have completely abandoned the project and tried some other Jasmin-less, sub-par, no good email marketing application. Anyways, if you are still reading this then stop and download AVADA and chat with JASMINE NOW!!! Go Make A Store! Cheers! Nick Johnston Founder of www.Brothersandstickers.com

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations! Should you need any further help, please feel free to contact us at any time. Best regards, Jasmine

5 / 5 Share

Dec. 1, 2020

Jasmine is awesome, I had a hard time on a few steps and she was very helpful and walked me through each step, also this app is a must have.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Latasha, We're happy you had a fantastic time with our app and service! Thanks for your trust. We're thankful for amazing customers like you. All the best, Jasmine

5 / 5 Share

Nov. 25, 2020

Great app, very easy to use and to set up. The best thing is the customer support, which is spectacular! Quick, friendly and very efficient. I cannot recommend it enough!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking your time to review our app. And your words make our day! We will improve the app every month. Notification update will be sent to you via emails or in-app. I hope this will be a helpful tool for your shop to gain more customers. If you need further support, feel free to contact us at [email protected] All the best, Rainy

5 / 5 Share

Nov. 24, 2020

Sono senza parole... quest'app è fantastica!! Il supporto merita 200 stelle!! Grazie a Jasmine ho risolto alcuni problemi dovuto alla mia non dimestichezza con l'app, e grazie allo sviluppatore Dev che ha aggiustato il popup nel mio sito. Esistono ancora persone buone e pazientose. Saluti da Italia.

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

That was my pleasure to support you. I hope you have a great experience with our app and support. If you need further assistance, feel free to connect us via chat on the app. I am always willing! Best, Jasmine from AVADA

5 / 5 Share

Nov. 21, 2020

This app is the best app so far. Being a beginner to this journey I've tried few apps but didn't work for me until I found this one. It's a beginner friendly, very easy to use and have all the necessary email/messages template that you are looking for. I love that it has order and shipping confirmation as well. But guess what? support team is 100+ very responsive and helpful to all your inquiries. I won't change this app for any other.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We are so happy you love the app. And our pleasure to support you! If you need further support, feel free to contact us anytime. All the best, Jasmine

5 / 5 Share

Nov. 17, 2020

Meilleur Support, rapide aide a résoudre touts les problèmes rapidement! Grande gentillesse. Application superbe je recommande a tous! Merci beaucoup"

Store

Kentyns

Using app

About 3 years

Total reviews

4

Average rating

4.8

Developer Reply

I really appreciate your review. That's the best motivation for us to improve the app day by day and support customers like you better. All the best, Rainy from AVADA

5 / 5 Share

Nov. 12, 2020

Amazing app very easy and straight forward with tons of function on the free plan alone that blows paid competition out of the water. The support chat is second to none. Highly recommended!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review which motivates our work a lot. If you need any assistance, feel free to contact AVADA support and we are willing to assist you! All the best, Rainy

5 / 5 Share

Nov. 5, 2020

this app is wayy better than the other abandoned cart email and their chat is just really really Helpful!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback, our pleasure to support your shop. Hope my suggestions to improve your email reputation will help you get more good results. Feel free to reach us anytime you need help. Best regards, Rainy from AVADA

5 / 5 Share

Nov. 2, 2020

Very kind and helpful customer service that assisted me when I wasn't sure on how to do something in the app - and it's free! Nice

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

You are welcome! We are so happy to support you. I hope you will get good results with AVADA Email Marketing and don't hesitate to contact us anytime you need support. Best regards, Rainy

5 / 5 Share

Oct. 27, 2020

LOVE this App, easy to use and set up! Customer Service is always an absolute pleasure to deal with and are always really helpful! Thank you Avada Team, you make my life easier!

Using app

4 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your inspiring words! And we are really happy that AVADA apps and support are helpful for your store. Hope you can spread your words to other merchants so that more businesses can reach our solutions. I wish you all the best! Rainy from AVADA

5 / 5 Share

Oct. 23, 2020

Very good customer support and many functions to improve marketing. They help us a lot to improve our marketing.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much, Kemal! I am so happy to support you and hope my suggestions for your email marketing will help your shop get more sales! Best regards, Rainy

5 / 5 Share

Oct. 19, 2020

I am using all their apps for my shopify store and they are awesome till now with amazing customer service. I love them and strongly recommend.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback. We treasure any customer idea and hope the app will be your good friend to get more customers. Feel free to contact us anytime you need support. Best regards, Rainy from AVADA

5 / 5 Share

Oct. 18, 2020

This app is really amazing. They have great options. Their staff is truly amazing. I had a couple of issues and they fixed it for me. It is totally free, they provide support for free as well, that is a great thing about them.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Our pleasure to help! I am really happy you love the app and our support. Feel free to contact Avada anytime you need our assistance! All the best, Rainy

5 / 5 Share

Oct. 16, 2020

She helped me very well, very clear and very polite. She solved any problem I had and I can fix everything I need. Great customer service!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your lovely review. My pleasure to support you! I hope this app is helpful and we can have more feedback from you too@ Best regards, Rainy from AVADA

5 / 5 Share

Oct. 13, 2020

I am very pleased with this app so far and also with customer support. It is just what I was looking for. Great features and support. I really recommend it.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. Feel free to contact us anytime you need support. We will try our best to assist you using the app fully. All the best, Rainy from AVADA

5 / 5 Share

Oct. 10, 2020

Great App. I would highly recommend it ! Makes email campaign creations easy to use and customize. Seeing great response after adding this app.

Using app

6 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your review. We are happy to hear that you love the app. We will continue to support you whenever you need us! Hope your business will shine along with AVADA Email Marketing! All the best, Rainy

5 / 5 Share

Oct. 10, 2020

Very easy to use and very quick to install. The support team is great and very helpfull. The email automation is applyable to a llot of different situations.

Store

Pamora

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Much appreciated your feedback. I hope you will keep your love with the new app updates in the near time. And our pleasure to support you! All the best, Rainy from AVADA

5 / 5 Share

Oct. 9, 2020

I am totally in love with the amazing features and easy to use interface. The email builder allows you so much flexibility and you are able to create such creative and professional emails. You will never find better support anywhere else! They are literally on call 24/7 and make sure all your queries are seen to. I will honestly never change my email provider....ever! Thanks guys.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

I am so happy to hear your motivated feedbacks. To be honest, our team is trying every day to support you as our customers and we really treasure any contribution idea from you. I am looking forward to seeing your shop results in the near time and that will be our best present building this app. Wish you all the best in life, Rainy from AVADA

5 / 5 Share

Oct. 7, 2020

Fantastic app. lots of features, it really works, and very efficient customer support. recommended to everyone, install it and you will not regret it

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

How inspired your review is for our team! Thank you so much for using AVADA Email Marketing. We are making the app better every day and hope you find it helpful for your shop. All the best, Rainy from AVADA