All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

March 12, 2024

The Avada app is great and easy to use. The support team, Hana, is very responsive to my request and able to resolve all issues immediately.

Using app

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Total reviews

2

Average rating

4.5

5 / 5 Share

March 11, 2024

Prompt reply from Hana, help to solve the issues immediately

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2024

チャットでのサポートが非常に充実しており、こちらの不手際による不具合にも迅速丁寧に対応いただきました。 アプリの操作性も快適で、設定もシンプルで分かりやすいです。

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2024

This app troubleshooting is awesome! Especially Esher did a really good job in minutes. Much respect.

Using app

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Total reviews

1

Average rating

5.0

4 / 5 Share

March 11, 2024

Hana is always quick to answer and really great help. Great support

Store

Steriin

Using app

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Total reviews

1

Average rating

4.0

5 / 5 Share

March 11, 2024

Great app, works amazing

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Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2024

Love the app. it is easy to use and Pamela from support was quick and helpful when I had a question.

Using app

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Total reviews

3

Average rating

4.3

5 / 5 Share

March 9, 2024

Quick response and very helpful. I was back on the road in 5 minutes. Thanks to the help of Hana.

Store

Lottta

Using app

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Total reviews

10

Average rating

5.0

5 / 5 Share

March 9, 2024

The app is simply brilliant, works perfectly and does what it's supposed to do. The support is super fast, competent and always there when you need it. Hana always helped me quickly and perfectly, thank you Hana

Using app

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Total reviews

10

Average rating

4.6

5 / 5 Share

March 8, 2024

Excelente aplicación muy buena y 100% recomendable, la atención al cliente y el soporte de chat es muy rápido.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2024

This is good and easy to use app. Its features are very simple and good. The most important thing is it have 24 hours support team like "Tiana"...

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2024

Nice and easy app, nice support from Audrey ;)

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Total reviews

2

Average rating

4.5

5 / 5 Share

March 6, 2024

I have been having the best experience with the Avada WhatsApp Chat FAQ page. The reason that my experience has been great is beacuse of the assistance I have been given when I have a question. Lydia and Tony went above and beyond to assist me with adjusting some settings on the chat and that turned out perfectly! I was actually a little hesitant to try to add teh chat myself, but the customer service is exceptional. I greatly appreciated the time and effort Lydia and Tony gave.

Store

TMugz

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2024

I had a few questions regarding my FAQ page on Shopify and Esther did a great job helping me as quickly as possible! Recommend this app! And even if you have some issues, the contact support is always there to help you!

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2024

Amazing customer support. I had a specific question about linking the FAQ page to my store, and Lydia was quick to respond with the exact answer I needed. Highly recommend this app to those looking for an FAQ solution.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2024

The application works perfectly but when I encountered a small difficulty, I contacted the helpdesk via chat. It was Tiana who took care of me and solved the problem in less than a minute! Many thanks to you!

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2024

Recently, we updated our current FAQ on our website using Avada. This app has a user-friendly interface and includes a direct customer interaction feature via live chat. It's free and easy to install, and the support team is available 24/7 for assistance with any issues or coding needs. We had some issues to fix, and all the CS (Sunny, Lydia, Tiana & William) were super helpful!

Using app

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Total reviews

20

Average rating

4.9

5 / 5 Share

March 5, 2024

Sunny and Tony helped me a lot with my issue that I was having today. I was trying to set up a FAQ page but customizable and for some reason it was not allowing me to do so. I reached out to Avada support and Sunny and Tony were a big help! They were able to add the FAQ page as well as customize it for me. Can't thank them enough!

Using app

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Total reviews

4

Average rating

5.0

5 / 5 Share

March 5, 2024

Super goed geholpen & super snel door Tiana!

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2024

Great support, quick and responsible. Thanks Esther

Using app

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Total reviews

1

Average rating

5.0