All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 4, 2023

Abby was very helpful, solved all my problems in a few minutes if not a few seconds ! I recommend this app, the FAQ page looks really good and top notch customer service !

Store

Kalon

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2023

good support

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

Free, easy to use, and great support from Lydia. Everything in order.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

Great product. Jasmine and William were really supportive in customization for our page needs.

Using app

About 2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

Quick and concise response, very friendly and cordial, the lady who assisted me did her job very well without any problems in between

Store

Mi tienda

Using app

41 minutes

5 / 5 Share

Sept. 28, 2023

Great app and has great support!

Store

Exo.Top

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

Prakash helped me with an issue I had for my faq, thank you, fast and simple.

Using app

About 20 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

Very quick and efficient help from Esther

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

This app is top-level. And their customer service is superb, Esther and Anivia are very helpful and also have a great attitude.

Store

Oara

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2023

avada has been a great help in helping me have a bot for faqs as well as a link to add whatsapp chat as well. their support team is great within seconds Abby from their team was able to help me with multiple icon issues and resolved it in an instant. i totally support using this app and honestly one of few free apps available to shopify users. thanks Avada & Abby

Using app

22 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

Good app, work smoothly with required features. the support is very fast and good, Emily was very helpful, Thank you.

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

This is an amazing app, and moreover, the support is excellent. I am already using a few of the Avada apps and they all are nice. Above all their amazing customer service makes their apps an excellent option.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2023

What a nice app to easily create help pages for free! I was having trouble getting the help page, but Esther helped me right away. They were very kind and speedy. Thank you. This is a very good app.

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 24, 2023

hana assistant was great just like a friend

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2023

The best support I have had in the last 10 years . Lydia and tech guy Gideon immediately helped me to fix my FAQ page. Serious I wish all support team from other organization would work like them. Gold medal.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

So far I'm very impressed with this app. And it's free too. The support is VERY fast and very good. Thank you Jasmine & Emily for your quick help. I haven't been using this app for that long so I can't say anything about the speed and how it affects the store, but I will see that later. So far, so good!

Using app

About 1 month

Total reviews

4

Average rating

5.0

4 / 5 Share

Sept. 21, 2023

Support is very quick and thorough and Thank you to Jasmine for being helping diligently and promptly.

Using app

20 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 19, 2023

Thanks to Hana from the Avada team my problem was solved in a eye blink!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

Geweldige app en uitstekend geholpen door Esther van de klantenservice!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2023

The application has some shortcomings in the form of the inability to add a drop-down section under products or on the home page, but if someone, for example, needs a faq page, you can easily add the faq page itself. But what I am most satisfied with is the immediate help from the support, you get access to the support right away in the application panel, which immediately solves your problems, something amazing, especially thank you Abby, a very helpful person

Store

Opicard

Using app

About 1 month

Total reviews

2

Average rating

5.0