Avada WhatsApp Chat, FAQ Page
Shopify WhatsApp, Live Chat, Helpdesk, FAQ App Top 2023 apps
Rating
5.0
feedback
1,361
chart
#12,019
All reviews
Rating Breakdown
Oct. 17, 2023
I had an outstanding experience with Avada Chat, and I must commend their phenomenal support team, especially Abby. From the moment I reached out for assistance, Abby exhibited an exceptional level of professionalism, cooperation, and expertise. Abby’s willingness to help and her deep understanding of the Avada Chat Shopify app made my integration process seamless. She patiently addressed all my queries, providing clear, concise, and easy-to-follow solutions. What stood out the most was her dedication to ensuring my complete satisfaction. Avada Chat’s effectiveness as a Shopify app is undeniably impressive, but it was Abby’s cooperation and help that truly made the difference. Her prompt responses and thorough guidance made me feel supported and confident in using the app to its fullest potential. I wholeheartedly recommend Avada Chat to any Shopify store owner, not just for its robust features but also for the exceptional customer service, particularly Abby’s expertise. Thank you, Abby, for your outstanding assistance and for making my experience with Avada Chat truly remarkable.
Oct. 16, 2023
Great service concept. Hanna solved all my problems very quickly and friendly. I thank him very much.
Oct. 16, 2023
I am incredibly impressed with the Avada app! It has proven to be exceptionally user-friendly, making it a breeze to navigate and utilize. Whenever I encountered a few questions along the way, the customer support I received from Esther was nothing short of amazing. Her assistance was prompt, clear, and incredibly helpful, ensuring that my experience with Avada was seamless and stress-free. Thank you, Avada, for not only providing a fantastic app but also for having a top-notch customer support team that truly cares about its users' experience. I highly recommend Avada to anyone seeking a user-friendly and well-supported app!
Oct. 13, 2023
Jasmine was super helpful and quick. I also love AVADA's interface. Keep up the great work. Keep sending LOVE Jasmine!
Oct. 11, 2023
Thanks a lot from Emily and your team.The button is great is shown in the homepage and the they answer immediately.
Oct. 10, 2023
I wanted to take a moment to express my heartfelt thanks for your incredible help and support (Hana), Hana is a very nice girl who did her best to help you, and her help made a big difference Avada is very lucky to have a employee like Hana. Thank you once again for your help, and please know that your kindness will not be forgotten.
Oct. 10, 2023
This app has been really helpful! Initially, I had some setup issues with faq page, but their support team was quick to assist, and now my website has a great dynamic FAQ page. Highly recommend for a smooth user experience
Oct. 10, 2023
I recently installed the Avada FAQS app for my website. The customer service provided by Abby and Esther was exceptional. They assisted me multiple times with the app set up while I was updating my FAQs pages. Abby and Esther's prompt and reliable support made the entire process much smoother. I highly recommend this app to anyone.
Oct. 10, 2023
all work good,and the customer service reply fast and in time too,recommend
Oct. 9, 2023
I can't express how pleased I am with the FAQ app I recently integrated into my online store, and the exceptional customer service I received from Esther. The combination of a fantastic product and top-notch support truly sets this app apart. First and foremost, the FAQ app itself is a game-changer. It seamlessly integrates with my store theme, enhancing its aesthetics and functionality. The app's user-friendly interface allowed me to create and customize my FAQ section effortlessly. It provided me with a wide range of styling options to ensure that the FAQs blend seamlessly with the overall design of my website. The ability to categorize and organize my FAQs made it incredibly easy for my customers to find the information they were looking for. It's safe to say that this app has significantly improved the user experience on my website. However, what truly sets this app apart is the exceptional customer service provided by Esther. From the moment I reached out for assistance, she was prompt, professional, and incredibly helpful. Esther went above and beyond to ensure that my questions were answered and that I had all the support I needed to make the most of the app. Her knowledge and expertise were evident, and she guided me through the setup process step by step, making it a breeze. It's rare to encounter such dedicated and knowledgeable customer support these days, and Esther truly exceeded my expectations. In summary, I highly recommend this FAQ app to anyone looking to enhance their online store with a well-structured and aesthetically pleasing FAQ section. Not only is the product outstanding, but the exceptional customer service provided by Esther makes it a must-have for any e-commerce business. My website looks better than ever, and I owe it all to this fantastic app and the wonderful support team behind it. Thank you!