All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Oct. 19, 2023

Great support

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2023

Tracy 5 stars

Using app

About 20 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 18, 2023

Set up looks easy and the customer support by Hana was great!

Using app

24 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 17, 2023

Great help from Emily!!! She helps with my problems efficiently!

Using app

16 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2023

I had an outstanding experience with Avada Chat, and I must commend their phenomenal support team, especially Abby. From the moment I reached out for assistance, Abby exhibited an exceptional level of professionalism, cooperation, and expertise. Abby’s willingness to help and her deep understanding of the Avada Chat Shopify app made my integration process seamless. She patiently addressed all my queries, providing clear, concise, and easy-to-follow solutions. What stood out the most was her dedication to ensuring my complete satisfaction. Avada Chat’s effectiveness as a Shopify app is undeniably impressive, but it was Abby’s cooperation and help that truly made the difference. Her prompt responses and thorough guidance made me feel supported and confident in using the app to its fullest potential. I wholeheartedly recommend Avada Chat to any Shopify store owner, not just for its robust features but also for the exceptional customer service, particularly Abby’s expertise. Thank you, Abby, for your outstanding assistance and for making my experience with Avada Chat truly remarkable.

Using app

2 months

Total reviews

6

Average rating

4.7

5 / 5 Share

Oct. 16, 2023

Great service concept. Hanna solved all my problems very quickly and friendly. I thank him very much.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2023

I am incredibly impressed with the Avada app! It has proven to be exceptionally user-friendly, making it a breeze to navigate and utilize. Whenever I encountered a few questions along the way, the customer support I received from Esther was nothing short of amazing. Her assistance was prompt, clear, and incredibly helpful, ensuring that my experience with Avada was seamless and stress-free. Thank you, Avada, for not only providing a fantastic app but also for having a top-notch customer support team that truly cares about its users' experience. I highly recommend Avada to anyone seeking a user-friendly and well-supported app!

Using app

26 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 15, 2023

Great app and very helpful customer service, highly recommended!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 14, 2023

Lydia helped me, excellent service and good treatment.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2023

Jasmine was super helpful and quick. I also love AVADA's interface. Keep up the great work. Keep sending LOVE Jasmine!

Using app

31 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

jasmine and toby were really helpfull and solved my problems in no time

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

Thanks a lot from Emily and your team.The button is great is shown in the homepage and the they answer immediately.

Using app

19 minutes

Total reviews

20

Average rating

4.8

5 / 5 Share

Oct. 10, 2023

I wanted to take a moment to express my heartfelt thanks for your incredible help and support (Hana), Hana is a very nice girl who did her best to help you, and her help made a big difference Avada is very lucky to have a employee like Hana. Thank you once again for your help, and please know that your kindness will not be forgotten.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

This app has been really helpful! Initially, I had some setup issues with faq page, but their support team was quick to assist, and now my website has a great dynamic FAQ page. Highly recommend for a smooth user experience

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

I recently installed the Avada FAQS app for my website. The customer service provided by Abby and Esther was exceptional. They assisted me multiple times with the app set up while I was updating my FAQs pages. Abby and Esther's prompt and reliable support made the entire process much smoother. I highly recommend this app to anyone.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

all work good,and the customer service reply fast and in time too,recommend

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

App works well and great customer service!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2023

I can't express how pleased I am with the FAQ app I recently integrated into my online store, and the exceptional customer service I received from Esther. The combination of a fantastic product and top-notch support truly sets this app apart. First and foremost, the FAQ app itself is a game-changer. It seamlessly integrates with my store theme, enhancing its aesthetics and functionality. The app's user-friendly interface allowed me to create and customize my FAQ section effortlessly. It provided me with a wide range of styling options to ensure that the FAQs blend seamlessly with the overall design of my website. The ability to categorize and organize my FAQs made it incredibly easy for my customers to find the information they were looking for. It's safe to say that this app has significantly improved the user experience on my website. However, what truly sets this app apart is the exceptional customer service provided by Esther. From the moment I reached out for assistance, she was prompt, professional, and incredibly helpful. Esther went above and beyond to ensure that my questions were answered and that I had all the support I needed to make the most of the app. Her knowledge and expertise were evident, and she guided me through the setup process step by step, making it a breeze. It's rare to encounter such dedicated and knowledgeable customer support these days, and Esther truly exceeded my expectations. In summary, I highly recommend this FAQ app to anyone looking to enhance their online store with a well-structured and aesthetically pleasing FAQ section. Not only is the product outstanding, but the exceptional customer service provided by Esther makes it a must-have for any e-commerce business. My website looks better than ever, and I owe it all to this fantastic app and the wonderful support team behind it. Thank you!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 8, 2023

cool

Store

LaBerta

Using app

About 4 hours

Total reviews

1

Average rating

5.0