Avada WhatsApp Chat, FAQ Page
Shopify WhatsApp, Live Chat, Helpdesk, FAQ App Top 2023 apps
Rating
5.0
feedback
1,361
chart
#13,706
All reviews
Rating Breakdown
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June 15, 2023
Esther & Sunny responded to my enquire and helped me out very quickly. I’m glad I found this app. Recommended.
June 13, 2023
Liz was very helpful ! thanks the app is easy to use and the customer service is reactive; I recommend
June 13, 2023
Sunny was amazing and super quick in addressing my concerns and helping me set things up the right way. great app, i highly recommend!
June 11, 2023
The level of support I received was truly remarkable. In particular, I would like to express my gratitude to Abby for going above and beyond to assist me. Her knowledge, professionalism, and dedication made a significant difference in my overall experience. It's refreshing to encounter such excellent customer service
June 10, 2023
Are they purposely limiting the FAQ questions so that we have to reach out to customer support to get unlimited? And then funneling us to write a review? I don't know for sure, but it seems like it. I haven't even tested out the product yet on my store. Will update my stars if it is good. Update: The product worked well. I did have an issue but the customer support helped very quickly. I'd recommend using the app. Changing from 2 to 4 stars.
June 10, 2023
Great app! The support service is quick and awesome! Happy to find it. Great experience with the customer support agent Emily.
June 10, 2023
Easy app that provides a good FAQ page for customers. Customer service is on point. Emily assisted me in a quick a professional manner.
June 8, 2023
The costumer support is just really good and fast. Espaciallt Jasmine from the team was very helpfull. Cheers
June 7, 2023
Was Really Helpful, i would like to recommend to other store owners who does not know how to go about designing their store.
June 6, 2023
I'm new to this App, and so far I've found it great! Abby was very formal and quick to help me! Thanks!
June 6, 2023
A great apps for my website! Miss Abby is very helpful & patient in assisting us! Really grateful for her help :D
June 5, 2023
Really good experience, so helpful! Support with Jasmine is so efficient and quick. Thanks a lot! :)
June 5, 2023
Im verry happy with the support experience! Hana responded very quick and helped me a lot! I would definitely recommend this app.
June 5, 2023
Un'app essenziale ed utile per ogni sito e commerce. Grafica ottima e intuitiva, grande assistenza in particolare Jasmine.
June 17, 2023
nice support, helped me a lot. was very friendly and very possitive. replys to my messeges very quickly and done a great job, Tony's doing his job really well
June 3, 2023
I've been really well helped by Jasmine. very quick response and she adjusted everything I asked. I recommend this AP to everyone :D
June 3, 2023
Best chat app in shopify app store, the part is this is free app and chat support team is just awasome!
June 2, 2023
I can't recommend the Avada plugin highly enough. The app itself is powerful and versatile, but what really stood out was the customer service. Esther, in particular, was a tremendous help when I was just starting out. She was warm, enthusiastic, and went out of her way to assist me, unlocking all the icons and providing invaluable guidance on how to get the most out of the app. Her assistance has truly made my experience with Avada a pleasure. I'm grateful for her support and for the excellent functionality of the Avada plugin. I will definitely recommend it to others. Thanks, Avada, and special thanks to Esther!
June 1, 2023
Quick reply, and as soon as I ask the problem was solved. Great communication skills with simplicity and respect. Thanks Jasmine.