All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 31, 2023

Very helpful, very fast, always here to help. Amazing support team. I had many problems and they instantly fixed all of my issues.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2023

Very quick response time. Very attentive without long lags between our conversation. The issue was resolved in just a few minutes.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2023

I asked for unlimited FAQ questions and @hanna helps me very fast, thank you for this useful and great app.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

May 29, 2023

Thanks for the help, Sunny. Excellent customer service which can actually solve your problem. Very fast response, too. Will recommend this app.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

May 28, 2023

These services are not only completely free, but they are also amazing and come with the most gorgeous support you could ever imagine. I found it very useful and great. Thanks to Liz

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2023

I just wanted to drop a quick note to say thank you for your assistance on Shopify. Your help was greatly appreciated!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2023

Muy buena aplicación, completa y con preguntas ilimitadas. El soporte atento, muy amable y muy rápido.

Store

Rulls

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 26, 2023

Great app, with cool features and awesome support team, ready to answer your questins almost instantly.

Using app

About 21 hours

Total reviews

3

Average rating

5.0

4 / 5 Share

May 26, 2023

I highly recommend this app to you all, this is so easy and convenient to use. They have a super instant support team, I asked them to help they handle it very fast. great

Using app

5 months

Total reviews

1

Average rating

4.0

5 / 5 Share

May 25, 2023

Bonne application ! Je vous le recommande et Hallyfe est adorable, à votre écoute. Hyper pratique pour mettre en place une FAQ

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2023

I installed the App and reached 10 FAQ questions only. I contacted the help and Hana was amazing - within about 2 minutes she had fixed it up so I could have unlimited FAQs and removed the branding. So far so good - I am still adding questions, but it looks like a great FAQ template. Thanks Hana for your help.

Using app

19 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

May 24, 2023

Yet another great app from Avada. Clean UI and all necessary functionalities for a free app. Highly recommended. Even the support (from Emily) is prompt and quick resolution is provided. Great work, please keep it up.

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 24, 2023

Esther was very helpful especially with the FAQ section and she even offered to remove some unnecessary widgets!

Using app

7 months

Total reviews

2

Average rating

4.5

5 / 5 Share

May 24, 2023

Wer auf der Suche ist um seinen Kundenfragen zu beantworten ist hier genau richtig! Tolle App und ein mega suporrt Esther und Tony haben mir sehr geholfen bei der Anpassung :) Klare Weiterempfehlung

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 23, 2023

Sunny is super helpful with my questions. Great experience. App itself is also very handy and easy to use. Seamless integration into my store.

Store

URU

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2023

Hana was great, very helpful with the issue i encountered, resolved it faster than i could even read the first message. Easy to use app, simple.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2023

I think it's a very useful app. As a free version of the app, I think it performs the same functions as other paid versions of the app. I recommend this app to users who want to use the FAQs app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2023

Fast and efficient service on top of being free. Lydia was helpful and professional. I am very happy with this app

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 20, 2023

Great and fast assistance. their customer service is very helpful in getting the job done. Highly recommend this App

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2023

I highly recommend this app. So easy to install and choose the styles you want! I really loved it! Excellent customer service too.

Using app

3 months

Total reviews

2

Average rating

5.0