All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 28, 2023

Great app, easy to use interface and friendly user interaction, also does a great job with responsive design. I encountered a restriction when adding FAQs, so I contacted customer service. They responded quickly and helped me remove the restriction for free. They also helped me delete the credit in the widget. Highly recommend this app to anyone.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

Great app and has great support!

Store

Exo.Top

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

Prakash helped me with an issue I had for my faq, thank you, fast and simple.

Using app

About 20 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

Very quick and efficient help from Esther

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

This app is top-level. And their customer service is superb, Esther and Anivia are very helpful and also have a great attitude.

Store

Oara

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2023

This app is excellent! It is easy to use and accomplishes what I want. Esther helped me get set up and was super helpful.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2023

avada has been a great help in helping me have a bot for faqs as well as a link to add whatsapp chat as well. their support team is great within seconds Abby from their team was able to help me with multiple icon issues and resolved it in an instant. i totally support using this app and honestly one of few free apps available to shopify users. thanks Avada & Abby

Using app

22 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

Sunny was very helpful and patient with me!

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

App does exactly what I needed it for. And the support is great too. Esther helped me solve all my queries very patiently and made sure that everything works. Really appreciate her work and support! Highly recommended app.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

Good app, work smoothly with required features. the support is very fast and good, Emily was very helpful, Thank you.

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

Very prompt customer service, Lydia nicely and professionally answered all my questions. This App is easy to use. highly recommend.

Using app

About 5 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

This is an amazing app, and moreover, the support is excellent. I am already using a few of the Avada apps and they all are nice. Above all their amazing customer service makes their apps an excellent option.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2023

What a nice app to easily create help pages for free! I was having trouble getting the help page, but Esther helped me right away. They were very kind and speedy. Thank you. This is a very good app.

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 24, 2023

hana assistant was great just like a friend

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2023

I was using a paid FAQ app before I found Avada. The old app was quite hard to use and we need to pay for the subscription fee. Avada, on the other hand, provides amazing features and customer service, they staff have helped me multiple times regarding app setup, can't recommend more! Liz is amazing!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 22, 2023

The best support I have had in the last 10 years . Lydia and tech guy Gideon immediately helped me to fix my FAQ page. Serious I wish all support team from other organization would work like them. Gold medal.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

La app es justo lo que buscaba. De fácil instalación y configuración. Además respondieron mis preguntas de forma muy rápida y resolvieron mis dudas. Gracias al equipo de soporte. He utilizado 2 aplicaciones de Avada y estoy muy contento con ellas.

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

So far I'm very impressed with this app. And it's free too. The support is VERY fast and very good. Thank you Jasmine & Emily for your quick help. I haven't been using this app for that long so I can't say anything about the speed and how it affects the store, but I will see that later. So far, so good!

Using app

About 1 month

Total reviews

4

Average rating

5.0

4 / 5 Share

Sept. 21, 2023

Support is very quick and thorough and Thank you to Jasmine for being helping diligently and promptly.

Using app

20 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 20, 2023

Great app and service

Store

theoboe

Using app

4 months

Total reviews

1

Average rating

5.0