All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

May 20, 2023

Ottima qualità servizio clienti, cordiali e veloci nel risolvere il problema. Per ora mi trovo bene.

Store

Gladeia

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2023

What a wonderful App it is and how committed Jasmine is. She is so powerful and this app is incredible.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 20, 2023

I am very impressed with the widget and the feedback that I received from the chat technician Jasmine & their developer Tony at Avada, they were very prompt in their response and their feedback was very helpful. I also appreciate the fact that the chat button works beautifully as intended. I would highly recommend this widget and feedback system to anyone who is looking for a way to improve their customer communications.

Store

Luuc

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2023

Super support stond gelijk klaar toen ik om hulp vroeg, FAQ menu is ook erg handig voor op mijn webshop zo kunnen klanten de vragen gelijk vinden die ze nodig hebben. dank aan Jasmine voor hulp tijdens het process. :)

Using app

3 months

Total reviews

1

Average rating

5.0

2 / 5 Share

May 19, 2023

Application en anglais bien que paramétré en français. Reste présente alors qu'elle a été désinstallée.

Using app

10 days

Total reviews

2

Average rating

3.5

5 / 5 Share

May 19, 2023

Great and friendly support from Emily ! I had a question about customized icons and Emily helped me with this task

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2023

Highly reccomend this app. this is what needed,customer support is awesome. liz of customer support help me over of their app helped to resolve very problema i have got plus lot of suggestions. she is very kind.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2023

The support team are faster than other app on shopify

Store

Morafa

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 17, 2023

Ich habe zwar erst begonnen die FAQ Seite aufzubauen, dennoch hebt sie sich bereits von anderen sehr ab. Habe hier viel mehr Möglichkeiten was das Design betrifft. So kann ich die FAQ Seite noch besser an mein Shop Design anpassen. Der Kundenservice, vor allem Esther stand mir mit Rat und Tat zur Seite und konnte mir bisher bei allen Fragen sofort eine Lösung anbieten.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2023

Emily heeft me prima en snel geholpen met een probleem op te lossen met de chat icoon!! Emily helped me very quickly with solving a problem with the chat icon!! Thanks

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2023

Esther and Will were both very helpful in resolving my issue. They were fast in responding and were able to help out in no time.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2023

An interesting App, easy to use and work with with all important features included. Great customer support services. Has a nice chat with Liz, she was of great assistance.

Using app

5 months

Total reviews

10

Average rating

4.9

5 / 5 Share

May 14, 2023

We have recently came across this app, and i would like to say that it is life changing, we will be adding it to all our stores. Special thanks to Hana for helping us verify our account and customizing our account. Highly recommended app!

Using app

About 15 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

May 14, 2023

best customer support! and they are 24/7 online too. abby was quick to respond and made my life using this app much easier.

Using app

22 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2023

Great app and the support from the team is very quick. Very User Friendly customization and great features provided

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2023

I recently just started working on my own website when I came across this app as one of the recommend ones to get for beginners. So I figured why not and that I would download it and give it a shot. I'm so glad I did and that I had Jasmine to help me get started and set up. She was very Friendly, Helpful and Fast at responding. All the thing's I love and so far this seems like a wonderful app and user-friendly! I enjoy being able to add as many questions as needed.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 12, 2023

Jasmine me atendeu e foi perfeita, resolveu a minha questão em instantes! Suporte rápido e eficaz. O aplicativo é ótimo. Muito Obrigada.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2023

i got a huge halp from Lydia she was friendly all the time so thank you team avada you guys are really helpfull

Using app

22 days

Total reviews

2

Average rating

4.0

5 / 5 Share

May 11, 2023

Up until now it seems to be very useful. Easy to set up. I had an issue with an error adding new questions but got instant support; Hana solved it pretty quickly. She was very nice :)

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2023

Very good app, thank you for Hana's support~~ If given the opportunity, I will recommend it to other friends and merchants

Store

addolls

Using app

6 months

Total reviews

1

Average rating

5.0