Avada WhatsApp Chat, FAQ Page
Shopify WhatsApp, Live Chat, Helpdesk, FAQ App Top 2023 apps
Rating
5.0
feedback
1,361
chart
#8,449
All reviews
Rating Breakdown
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Sept. 19, 2023
Au top! Sunny était à l'écoute et ultra rapide pour prendre en main un problème sur l'affichage de la FAQ sur le site. Le problème que je n'arrivais pas à résoudre depuis plusieurs jours n'a mit que 10 minutes à disparaitre! La simplicité de l'app et le SAV sont au top !
Sept. 18, 2023
Hana was very nice and helpful with my situation. The app works really good with what we needed - definitely an asset.
Sept. 18, 2023
Great app. Easy to install and the customer support is really quick and helpful!
Sept. 18, 2023
Great app! Although some of the functions are still "rigid" and less flexible in terms of design it works great and makes your life easier in terms of FAQ management. Additionaly, Hana was a fantastic help with a very fast and clear support.
Sept. 18, 2023
had little problem when creating my FAQ page, Sunny solved it for me in 5 minutes. Thank you so much and highly recommended!
Sept. 17, 2023
Great App, great support. I miss some translations and little tweaks, but amazing.
Sept. 16, 2023
The application has some shortcomings in the form of the inability to add a drop-down section under products or on the home page, but if someone, for example, needs a faq page, you can easily add the faq page itself. But what I am most satisfied with is the immediate help from the support, you get access to the support right away in the application panel, which immediately solves your problems, something amazing, especially thank you Abby, a very helpful person
Sept. 16, 2023
WOW. Firstly, this app provides exactly the functionality what I was looking for. It's easy to install and set up. But what blew me away was the help I received when I needed some support to make a couple of styling adjustments. Within seconds of sending a help request on the chat, technical support responded, and quickly added some custom code to fulfil my requests (thanks soooo much for your help Jasmine!). Wish all customer support was this good... Recommend A++
Sept. 13, 2023
This app is truly remarkable, and I found myself with a couple of queries. I reached out, and to my delight, EMILY responded promptly and skillfully resolved my concerns. I'm deeply grateful for your assistance.
Sept. 13, 2023
Great service by Jasmine, quick fix and quick respones. Great work from her. Thought it would take a couple of days but it took a couple of minutes to solve my issue.
Sept. 12, 2023
Awesome app! When I needed assistance Abby promptly helped me. Will surely be using this app and recommending to my friends.