All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 12, 2023

Great app! Very fast customer support.. I am truly satisfied! Thanks Abby for your help!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2023

Emily del customer care è stata eccellente nell'aiutarmi a configurare correttamente l'app nel mio store.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 9, 2023

Jasmine helped me and she was very nice and helpful. Thanks a lot!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

Liz was awesome !! she helped me with my faq section tremendously

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

Just installed the app today. Really appreciate the custom possibilities. Had some questions and the support was very quick and helpfull. Even did some (code) customizations within minutes!

Using app

About 2 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

10/10 Support, Emily has been really helpful with quick and concise replies. The app itself is great and really simple to setup, recommended for people who want to start an e-commerce or integrate a simple and useful contact/faq option

Store

YuTea

Using app

38 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

Ho avuto assistenza da Ester che è molto brava e disponibile, grazie!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

Hana provided me so much help. I’m so glad I was able to have her work with me. She even helped me set up a FAQ page on my website. I’m so glad she was here to help me

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

Avada so easy and so beautiful to use on your website, Hana from support is the best, so quick so professional, highly recommended

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

App utilissima per la pagina delle domande frequenti, per poter tracciare la spedizione e la possibilità di offrire vari modi di comunicare con il servizio clienti. Il tutto è accessibile dai clienti tramite una piccola icona sempre presente sul sito, quindi rende più semplice l'assistenza ai clienti in caso di domande o assistenza. Ho avuto necessità di contattare il supporto per alcune configurazioni e sono stati eccezionali, in pochissimi minuti hanno risolto tutto. Un ringraziamento particolare ad Abby per la sua gentilezza e professionalità.

Using app

About 1 month

Total reviews

6

Average rating

4.8

5 / 5 Share

Sept. 5, 2023

Thank you for the app and the great support especially from Emily and Tony. Always ready to help.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2023

Esther solved my problem right away. thanks a lot

Using app

17 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 3, 2023

Great! The chat support is awesome!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2023

i loved avada all services, and this one great for buyer contact option, customer support superb, instant response by "Hana", she understand my issue and resolved quickly. thanks hana love your work.

Using app

1 day

Total reviews

3

Average rating

5.0

4 / 5 Share

Sept. 1, 2023

Great free app! There was an issue with hiding the FAQ widget, but Abby from the support team was able to get it fixed right away. Much appreciated!

Using app

About 3 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 1, 2023

Amazing app and even better chat support! Liz helped me sort out a problem with displaying my FAQ page and resolved it in a few mins!

Store

Snooze

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 31, 2023

So far my experience with Avada has been really great. I haven't had a lot of time to see it in real world action, but I've got a good amount of confidence that things will go smoothly. And if they don't right out of the box the Avada customer service has been amazing. Once I've got some time to establish common questions and concerns from my customers I am really excited to build out the app even further.

Using app

About 2 months

Total reviews

7

Average rating

4.7

5 / 5 Share

Aug. 31, 2023

This App is very easy to hand and works perfectly well. Also the support is very nice and answers very fast. We would absolutely recommend!

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 31, 2023

Avada made website building a joy! The features are impressive, and Emily's support saved the day when I hit a snag. Kudos to the team for an outstanding product and service!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2023

Liz was really helpful. I would recommend this app. The FAQ page is also very good.

Using app

About 11 hours

Total reviews

1

Average rating

5.0