All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Aug. 14, 2023

Perfect app, perfect helpdesk by Hana. Very helpfull and kind. I recommend this app for every website

Store

CARGIFT

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2023

Support was great, Prakash helped me lot to setup the messenger and its working well, Hope this will help me to connect with customer better

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 13, 2023

I had a small and specific problem that I thought could not be changed, but Esther helped me quickly and precisely

Store

MIPAZ

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2023

Jasmine was very helpful when I wanted to set up my store and I am grateful she was able to help me with positioning my icons on my store.

Store

TecSec

Using app

6 months

Total reviews

7

Average rating

4.6

5 / 5 Share

Aug. 11, 2023

Just installed this app. Looks fairly easy to use so far. I needed it to setup a FAQ page primarily. I needed some help and Abby was quick to respond and help straight away!

Using app

12 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

The app is very very good, exactly as I imagined it. The support is also prompt and Hana was very knowledgeable and was able to answer my questions very quickly.

Using app

About 1 hour

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

Really good app!! The functionality is great and the app embedded to my site with ease. I particularly like having the ability to add categories to the FAQ's as part of the websites intent is to be informative about Internet of Things devices, as well as sell them. The staff at Avada have been fantastic, very quick to respond and great customer service. I really can't rate this app enough, it's most definitely improved my customer experience!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

5-star review for Abby and the exceptional Great Customer Service! Answered and solved within minutes!

Using app

About 17 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

Great app, I love the quick response from Abby. easy to use and very helpful for converting leads. mostly recommended!

Store

UNITO

Using app

29 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

Great App, very easy to use. Had some trouble activating unlimited FAQ's, I contacted support for this. Juliana answered and solved it within seconds.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

Great App with lots of features. Really easy to use and customer service is also excellent! Esther responded immediately and was very helpful.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

In aller Kürze - erstens macht das Programm genau was es soll !!! und nun das wichtigste - der Support ist schnell und kompetent - egal im welchen Bereich wurde mir schnell und kompetent geholfen. Es waren einige Supportmitarbeiter - der aktuellste ist Sunny - danke Sunny. ABER jeder einzelne mit dem ich Kontakt hatte, hat mir schnell und lösungsorientiert geholfen. Anmerken möchte ich auch, dass es sich nicht um einen antwortenden Computer, sondern um echte Menschen handelt, und das ist einfach nur super.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2023

Useful app with lots of options to modify styling. The technical support received from Abby was very good!

Using app

About 20 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 4, 2023

great app, does all the job. Excellent customer support from Juliana and Jasmine as well, responsive and helpful.

Store

OATTIES

Using app

About 10 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 4, 2023

Very great service. I love yo work with these guys. Quicke response and they do the job. Thanks to Liz.

Using app

14 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2023

Great app with good options for a free App and excellent support. Many thanks to William and Jasmin!

Using app

6 months

Total reviews

13

Average rating

4.7

5 / 5 Share

Aug. 4, 2023

I am delighted to share my enthusiastic 5-star review for Jasmine and the outstanding assistance she offered me. Jasmine's prompt and efficient service was truly remarkable, and she exceeded all my expectations in addressing my needs. Jasmine is a true professional, and I am grateful for the exceptional help she provided me with.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2023

The app is free and comes with easy customization options. Lydia from the staff had been a great help so far in helping me with the advanced customization. Great job, guys!

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 31, 2023

Lydia was fabulous! great app and great support. Thank you so much for helping me out!!! Your solutions and patience is appreciated.

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 29, 2023

The process was very convenient to set up, and I received highly professional assistance from customer service. Thank you, AVADA, for providing such an excellent free application. It's fantastic!

Using app

5 months

Total reviews

3

Average rating

5.0