All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 1, 2023

tack så mycket Hanna. jag är så nöjd med hjälpen. Det var helt okej och full ansvarligt faktiskt. har inte väntat sådant hjälp men jag fick på bästa sättet från Hanna. tackar

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2023

The customer service was excellent and fast. Jasmine answered my questions and got me upgraded quickly so I could get this much needed feature on our site before launch. Love the app... Special shout out to Jasmine!! You're a rockstar!... Aveda!.... treat her well!!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 4, 2023

Great app. working as described. I have an immediate answer from Emily, she helps me customizing my widget.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 31, 2023

very quick, instant support from Esther, and all my problems could be solved :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2023

Well what can I say Jasmine has done it again! She has the best customer serivce I have ever received! Thank you kindly!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2023

Hana is awesome, I couldn’t figure out how to activate the app (my mistake) and she helped me. Now everything is perfect! ❤️

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2023

I had a problem and Hana helped me right away. good app I can only recommend it for a FAQ page. Looks better than just writing it as text.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2023

Great app!

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2023

Great service! Looks great and the app was easy to use. Easy to get help and i highly recommend this app

Store

Bronx

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2023

Hana was amazing honestly. The app is brilliant and covers my business needs precisely, customers will now be able to get answers even when I'm not online!

Store

Kurie

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2023

Fui atendido pela atendente Esther, a experiência foi curta mas excelente! Sanou minhas dúvidas e me deu direcionamentos precisos, agradeço a ela e a equipe pelo apoio. Foi um prazer.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2023

I recently used the FAQ add-on app on Shopify and was blown away by the exceptional support team. In particular, Abby went above and beyond to help me with my inquiries and ensure that my experience was seamless. I highly recommend this app to anyone looking to enhance their customer service on their Shopify store. Thank you, Abby and the FAQ add-on team, for your excellent service!

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 27, 2023

Thank you Emily for the nice Support! The app is very nice and you have a good Support. ............d

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2023

I used this app to create my own FAQ. It looks very good with an icon at the side of the main subjects. The customer service is also very quick and helpful.

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 24, 2023

This app is great and easy to customize!! Extremely easy to add personalized FAQs, highly recommend!! If you need help, Abby from chat support is extremely quick to answer and very helpful!

Using app

About 1 hour

Total reviews

7

Average rating

5.0

5 / 5 Share

March 24, 2023

great app, perfect for a faq. if you need help, you get it quickly via the chat. Esther helped me a lot. Thanks very much !

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2023

this is a good apps,because it has very good functions!and good customer service,i very like it ,thank customer service to me

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 23, 2023

Perfect, just go for it. The service you get here is top notch. Customer service guys are always ready to help you

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 23, 2023

The customer support is very quick, I contacted them for some information and Prakash helped me very quickly.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2023

Customer service is so fast, helpful and nice. The structure of faqs are so elegant and nice.

Store

NEXA

Using app

4 days

Total reviews

2

Average rating

5.0