All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

July 22, 2023

Best Support, always on time when I need them, Every problem fixed within few minutes. Good app for your store!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 21, 2023

Thank you Esther for quick help and response :))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2023

This is a premium app and it is completely FREE! Love the FAQ page and the chat icon. The staff is very friendly and helpful. Thanks a lot to Esther, Gideon and Liz for all the help with customizations.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 20, 2023

I had some questions about setting up the app and Liz helped me out really fast. Super fast response time and very kind employees. Great app, can recommend!

Store

Lucisia

Using app

42 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

July 20, 2023

even though I haven't finished setting it up entirely yet. So far, my experience has been great! The app is user-friendly and intuitive, making it easy to navigate. I did have a question during the setup process, and Lydia from customer support was incredibly helpful and prompt in assisting me. I appreciate the excellent service and can't wait to explore all the features this app has to offer. I highly recommend

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2023

user friendly app! Abby one of the customer support was efficient and helpful, overall very happy with the app

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

July 19, 2023

I recently had the pleasure of experiencing outstanding customer service from Emily. From the moment I reached out to their support team, I was impressed by the professionalism, efficiency, and genuine commitment to ensuring my satisfaction.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 19, 2023

veramente fantastici e super disponibili! Abby che mi ha seguito è stata super gentile! e ha risolto tutti i miei problemi! Super consigliata!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 18, 2023

Best support I've ever got! Sunny (from the support) helped me every step of the way until everything was up and running. Great features as well!

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

hanna helped get me set up and unlocked features to use. the app is clean and sleek, looking forward to using it

Using app

24 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2023

It is a very good application so far, customer service is very good and they have been very helpful. Of course there are aspects that need to be improved.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2023

Hana was quick and responsive. She gave me the answer I needed and it was a quick resolution for me. Thanks a bunch Hana!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2023

Abby was so, so helpful! I love the integrated chat experience. It was very quick to get a response and have changes made to the interface.

Using app

34 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

July 15, 2023

Helpcenter und FAQ-Seite lassen sich einfach einrichten und funktionieren einwandfrei. Der Support ist freundlich und hilfsbereit, danke an Esther vom Support-Team.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 15, 2023

Super responsive, easy to learn. For a professional FAQ I recommend it, I use it on my site and it's really clean. Very easy to add categories with relevant questions

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 15, 2023

This is an amazing product, its free and I got a lot of support from one of their team members by the name of Emily.

Using app

35 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

July 14, 2023

I have an issue when adding more than 10 articles of FAQs, and asking for help and the support team, Hana solved my problem in seconds. All functions run smoothly, highly recommended.

Store

Conzoll

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2023

Thanks to the customer service staff named "Lydia" for helping me. I feel that this software is very good and has fulfilled my basic requirements. I have a small suggestion, I hope this team can develop a real-time chat function, I think I will support this application in the first place.

Store

sexyhey

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2023

Thank you Esther for helping me with an issue I had regarding the FAQ page. Great service and the app is easy to use. The FAQ is very easy to create. I recommend this app

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2023

Just installed it right now and had help from their customer service. Customer service is superb, fast and helpful. Thank you for this free app!

Using app

About 22 hours

Total reviews

2

Average rating

5.0