Avada WhatsApp Chat, FAQ Page
Shopify WhatsApp, Live Chat, Helpdesk, FAQ App Top 2023 apps
Rating
5.0
feedback
1,361
chart
#12,249
All reviews
Rating Breakdown
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June 16, 2023
Not completely ready with using and configurating everything, but so far it's really good. Maybe I would need a bit more custom functionality, but for FREE and it being my first shop atm, I am really happy with how everything works. I also had a small request and the support responded quickly and added the request right away.
June 16, 2023
Thank you. I had a wonderful experience with HANA. She helped me with enabling unlimited FAQs in my store
June 16, 2023
Thank you, Hanna, for your invaluable help and support. I'm truly grateful for everything you've done. Your kindness and expertise have made a significant difference. I appreciate your unwavering support. Thank you, Hanna!
June 15, 2023
Support was super helpful and I was connected with Aisha in a matter of seconds after asking a question to the chat bot. My question was resolved in just a few minutes and I could not be more happy with how quick and easy they are. Will definitely continue to use this app!
June 15, 2023
amazing app it works smoothly and easily also they have an amazing support to help you. this FAQ app is good!
June 15, 2023
Esther & Sunny responded to my enquire and helped me out very quickly. I’m glad I found this app. Recommended.
June 13, 2023
Je viens d'installer l'application et jusque là je la trouve simple et pratique pour ma FAQ. De plus l'assistance est très réactive si vous avez un probleme. je recommande!
June 13, 2023
Very useful app. It makes our Frequently Asked Questions page look amazing. Their support team is quick to respond, very helpful, and kind.
June 13, 2023
Liz was very helpful ! thanks the app is easy to use and the customer service is reactive; I recommend
June 13, 2023
Sunny was amazing and super quick in addressing my concerns and helping me set things up the right way. great app, i highly recommend!
June 13, 2023
Excellent app and excellent support by the team .The support extended was lightning fast and the thing is the chat gets automatically activated and an agent hops in there to address your requirements.
June 12, 2023
Amazing customer service. Especially with Lydia, who helped me through my store and was very timely and responsive. Incredibly professional.
June 11, 2023
The level of support I received was truly remarkable. In particular, I would like to express my gratitude to Abby for going above and beyond to assist me. Her knowledge, professionalism, and dedication made a significant difference in my overall experience. It's refreshing to encounter such excellent customer service
June 10, 2023
Are they purposely limiting the FAQ questions so that we have to reach out to customer support to get unlimited? And then funneling us to write a review? I don't know for sure, but it seems like it. I haven't even tested out the product yet on my store. Will update my stars if it is good. Update: The product worked well. I did have an issue but the customer support helped very quickly. I'd recommend using the app. Changing from 2 to 4 stars.
June 10, 2023
Good app, all-time best. Happy to find it. Great experience with the customer support agent, Esther.
June 10, 2023
Great app! The support service is quick and awesome! Happy to find it. Great experience with the customer support agent Emily.
June 10, 2023
Easy app that provides a good FAQ page for customers. Customer service is on point. Emily assisted me in a quick a professional manner.
June 8, 2023
Great app! Custom service is quick and awesome! Happy to find it. Great experience with the customer support agent Juliana.
June 8, 2023
The costumer support is just really good and fast. Espaciallt Jasmine from the team was very helpfull. Cheers