All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Feb. 5, 2023

great app very quick to set up and use, support are very quick to respond, Emily was excellent with her support.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2023

Outstanding, friendly, and helpful. Had some issues with the FAQ section and Jasmine promptly resolved the issue within minutes. On top of that, she assisted in the removal of the Avada branding which allowed my store to look more professional. Thank you Jasmine for being efficient and helpful, keep it up!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2023

That's app make my life very easy customer are easily contact with me Good response ,and amazing team. love from UAE Dubai.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2023

amazing customer service from Juliana! Definitely will be a plus to any store. Easy to use and navigate around for sure!

Store

Livtiko

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2023

Awesome customer service provided by Liz. App was just what we were looking that gets the job. Would highly recommend it if your looking to add a help center app to your store.

Using app

8 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 31, 2023

while editing my website i came across a bit of a hiccup and Esther was their to save the day in less than 5 minutes. the services were A+

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2023

Would recommend. I have had no issues, so far, with any of the apps by Avada. I find their customer service to be quick and efficient. As long as it stays that way, I'll stay a customer. Thanks Sunny.

Using app

11 days

Total reviews

14

Average rating

4.6

5 / 5 Share

Jan. 29, 2023

This is an awesome free app, simple to set up, its has CSS editor so I can make it look like it actually belongs on the site. I like the chat object, its exactly what I wanted. Nothing fancy, but awesome. Emily from Customer Service was also super helpful with anything I needed. I definitely recommend this app.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 29, 2023

Awesome app, packs a lot of features to increase your store sales, all in one place!! plus it's free too!

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 28, 2023

Hana is really amazing and she fixed the issue within a seconds like magic, Thank you great team, keep up :)

Store

cunny

Using app

28 days

Total reviews

6

Average rating

4.7

5 / 5 Share

Jan. 27, 2023

I'm really enjoying this app, easy to set up and great aesthetics. Their support is amazing!!!!!!!!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2023

Hello community. We use this app on 2 of our web shops and have only had good experiences with it. Especially Hana from the support-team helped us immediately (within minutes). Thank you Hana We will recommend you and this app.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2023

Great app, very helpful for my store, I have started using the app recently and I must admit that I like the options available. And the dev team is also amazing!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 26, 2023

Great support and amazing app. Really love it. I'm new to shopify and I hope I have the same awesome experience with the rest of the apps and support.

Store

Moraine

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

Lydia was a customer support agent for Avada, an app development company. She was extremely helpful in assisting me navigate through the various apps that Avada offered. Lydia had a clear and concise way of explaining the features and benefits of each app, and was able to answer all of my questions in a timely manner. Her patience and attention to detail made the experience of using the Avada apps much more enjoyable. Thanks to her guidance, I was able to find the perfect app for my needs and have been using it with great success. Overall, Lydia's exceptional customer service skills made a significant impact on my experience with Avada. thank you Lydia .

Store

Ztylist

Using app

8 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 25, 2023

Perfect service. Very fast answers and really kind and effective staff. I wish I could see service like this everywhere. 10/10

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

Really good app with many useful features that are easy to use. I had one issue with a page not found error when editing but the team instantly resolved it and I was back to work on it in no time.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

Prakash me atendeu com muita agilidade e resolveu o que eu precisava. Eu queria colocar mais ícones e já está funcionando, ótimo atendimento!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2023

Great app! Enough features to customize and great help by helpdesk (Jasmine!). Looks very clean on my brand new shopify webshop!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2023

This app is wonderful! And it is amazing that it is free. It is so easy to set up, and the support is amazing. Abby answered all my questions immediately. We love it!

Using app

24 minutes

Total reviews

4

Average rating

4.0