Avada WhatsApp Chat, FAQ Page
Shopify WhatsApp, Live Chat, Helpdesk, FAQ App Top 2023 apps
Rating
5.0
feedback
1,361
chart
#13,706
All reviews
Rating Breakdown
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Jan. 18, 2023
Great service which is customizable. Helpful customer service who helps and guides you to making the best FAQ widget.
Jan. 18, 2023
É uma aplicação excelente! Agradeço imenso á Juliana por me ter ajudado com o meu primeiro probleminha. Foi excelente <3
Jan. 18, 2023
5 stars! Prakash was very helpful, nice, wonderful, and quick with support. I thank him! I'm greatful for this app
Jan. 16, 2023
its really a great experience with Aisha. She is really a good service agent. You should hire some more agents like her.
Jan. 15, 2023
HAKEEM was great helped me with all my questions. I already love the app. I will definitely continue to use this app.
Jan. 15, 2023
The app is great, very easy to use. CS is supportive, response is quick, a very big thanks to Esther.
Jan. 12, 2023
Great experience. Sunny really helped me out. Only been using the app recently and in a short space of time I've already loved it.
Jan. 11, 2023
Einem wird schnell und zuverlässig geholfen! Kann ich nur weiterempfehlen! Die App ist top! Sehr bedienerfreundlich und einfach zu verstehen.
Jan. 8, 2023
Amazing customer support, very willing to help you with all your questions. Thank you for your help, Emily.
Jan. 7, 2023
Die App ist einfach zu bedienen. Ich habe sehr schnelle und gute Hilfe von Juliana erhalten. Thank you Juliana. Ich kann die App weiterempfehlen. Ich habe die App hauptsächlich für die FAQ benötigt. Das bearbeiten und das einfügen auf meiner Seite funktioniert ohne Probleme. Anfänglich hatte ich nur 10 FAQ Antworten zur Verfügung. Dank Juliana von Avada Help Center wurde die Anzahl schnell aufgestockt
Jan. 6, 2023
Esther was very fast and super helpful! I was just getting started and the fast response made me really excited to provide this level of service to my own customers. Well done!
Jan. 3, 2023
great service! great app! emily was great at providing really good service. I tried many apps and this was the best so far
Using app
About 2 hours
Total reviews
1
Average rating
5.0
Jan. 3, 2023
Hi, ich habe die App noch nicht lange, daher kann ich noch nicht viel sagen, da ich diese noch teste. Der Kundenservice ist 1A und danke auch an Tony, der sofort reagiert hat und ich konnte innerhalb von 1 Minute weiterarbeiten. Ich brauchte noch ein Icon für mein Loyality Programm in den FAQs. Tony hat prompt geantwortet. Danke und eine Bewertung der App wird folgen, sobald ich alles eingerichtet habe und getestet habe. Ich empfehle den netten Kundenservice und bin gespannt, was ich noch alles mit der App machen kann und wie es von den Kunden angenommen wird. Bis zur nächsten Rezension! Ich wünsche allen ein schönes neues Jahr!
Jan. 2, 2023
I'm getting started with this app but I can say that the support is really good. Within 2 seconds Hana responded to my questions so this is a great start.
Jan. 2, 2023
Liz, is a great asset to AVADA. Replied very quickly and solved the issues i was having. She has removed the "Powered by Avada" label on the bottom of the FAQs page and also fixed the page style to be fitting my theme.
Jan. 2, 2023
very helpful and fast. great customer service. Esther was amazing! she was very quick and aided me with various problems
Jan. 1, 2023
Well what can I say. This is my 5th app I've added with Avada and I've gotten nothing less than the best from the Avada Apps and the support team. If you're having trouble making a FAQ page or just would like an easy layout to match your website with FAQs then this is the app for you. Also, if you want a live chat bot where anyone can contact you at anytime on your website look no further. This app along with the other Avada apps I've added has increased my stores capability 10 fold. I give Avada and their support team a 10 out of 5 stars. I want to especially want to thank Liz and Prakash. They both helped me immediately, as Avada support team does not leave you waiting for help. They both helped greatly and again I want to thank them and with their help the set up was faster than writing this review. I would like to thank all of Avada support, besides Avada providing excellent Apps for your website, the superior support is what has made me continue to use Avada's Apps without hesitation. As i know if I can't figure something out or need help they'll have it fixed before i look what's been done. I highly recommend Avada as a whole! All Avada's apps as well as this one! Thank you Avada and your support group for helping me make my website what I wanted it to be!
Dec. 31, 2022
good customer service nice layout and free which is a huge bonus thank youuuuuuuuuuuuuuuuuuuuuuuuuuuu
Dec. 28, 2022
great support and customer service from Lydia! I have to give 5 star for this app and the Avada team for their great work!!! Thanks!