All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 24, 2023

Wer auf der Suche ist um seinen Kundenfragen zu beantworten ist hier genau richtig! Tolle App und ein mega suporrt Esther und Tony haben mir sehr geholfen bei der Anpassung :) Klare Weiterempfehlung

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 23, 2023

Prakash was quick in respond and very polite in discussion. shared the much needed documentation providing how to setup/configure properly.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2023

Sunny is super helpful with my questions. Great experience. App itself is also very handy and easy to use. Seamless integration into my store.

Store

URU

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2023

Hana was great, very helpful with the issue i encountered, resolved it faster than i could even read the first message. Easy to use app, simple.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2023

Customer service very quick and helpful especialy Juliana ! I am going to work with this app from now on!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2023

Hele fijne app. Super goede FAQ + chatfunctie inclusief whatsapp. Hele snelle service. Ik ben geholpen door Hana, zij heeft mij geholpen met het instellen van de app en weergeven op mijn website. Binnen 5 minuten was ze klaar! Top service, bedankt Hana!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2023

I think it's a very useful app. As a free version of the app, I think it performs the same functions as other paid versions of the app. I recommend this app to users who want to use the FAQs app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2023

Fast and efficient service on top of being free. Lydia was helpful and professional. I am very happy with this app

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 22, 2023

Lydia was able to help me get setup within minutes of contacting them. The support is A+ Highly reccomended.

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2023

Great and fast assistance. their customer service is very helpful in getting the job done. Highly recommend this App

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2023

I highly recommend this app. So easy to install and choose the styles you want! I really loved it! Excellent customer service too.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2023

Ottima qualità servizio clienti, cordiali e veloci nel risolvere il problema. Per ora mi trovo bene.

Store

Gladeia

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2023

What a wonderful App it is and how committed Jasmine is. She is so powerful and this app is incredible.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 20, 2023

I am very impressed with the widget and the feedback that I received from the chat technician Jasmine & their developer Tony at Avada, they were very prompt in their response and their feedback was very helpful. I also appreciate the fact that the chat button works beautifully as intended. I would highly recommend this widget and feedback system to anyone who is looking for a way to improve their customer communications.

Store

Luuc

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2023

Super support stond gelijk klaar toen ik om hulp vroeg, FAQ menu is ook erg handig voor op mijn webshop zo kunnen klanten de vragen gelijk vinden die ze nodig hebben. dank aan Jasmine voor hulp tijdens het process. :)

Using app

3 months

Total reviews

1

Average rating

5.0

2 / 5 Share

May 19, 2023

Application en anglais bien que paramétré en français. Reste présente alors qu'elle a été désinstallée.

Using app

10 days

Total reviews

2

Average rating

3.5

5 / 5 Share

May 19, 2023

Great and friendly support from Emily ! I had a question about customized icons and Emily helped me with this task

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2023

Great Support! Helped me to set up everything! No problems! Will definitely continue using this app.

Using app

17 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2023

Highly reccomend this app. this is what needed,customer support is awesome. liz of customer support help me over of their app helped to resolve very problema i have got plus lot of suggestions. she is very kind.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2023

The support team are faster than other app on shopify

Store

Morafa

Using app

3 months

Total reviews

4

Average rating

5.0