All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

May 10, 2023

Support are amazing. Really appreciate the help from Jasmine! She's the best! From the moment of installing the app she was ready to help and get us set up

Using app

35 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2023

Assistenza davvero cortese, app utile per creare la pagina delle faq da inserire sul prorprio sito in maniera davvero semplice

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2023

Une super app et un support au top qui plus est pour une app gratuite !! Merci à Jasmine pour la dernière aide en date

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2023

ABBY was really helpful ans kind ! i really love this application it's really easy to use

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2023

I've been using Avada for my Shopify store and I couldn't be happier with the results! The app is user-friendly and packed with features that have helped me increase my sales. Whenever I've had questions or needed assistance, the support team has been incredibly helpful, and Hana in particular went above and beyond to ensure that my issues were resolved in a timely manner. I highly recommend Avada to anyone looking for a top-notch Shopify app with excellent support!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2023

Quick, simple, and very helpful solved my issue immediately. Great Customer Service!! The agent that helped me was Esther.

Store

WoofLB

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2023

Jasmine and William were extremely helpful spending a great deal of time helping me walk through the process of creating a FAQ page and working through some Shopify bugs. I am very grateful and recommend this company!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2023

This is an absolutely wonderful application, it will definitely help my site and will be very useful for my clients. I am a very demanding person and I always want to get the most out of applications and support from developers. Undoubtedly the support girl named (Juliana) deserves my thanks. She and her team did their best to adapt this application to my wishes, they are really a great team and they made a great and useful application!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 4, 2023

First impression: Fantastic! Will continue testing it more. Also, tried the support. The replied quickly on the chat, and Jasmine fixed the problem in no time with charming and personal answers. Just the way I like support services to be. Thumbs up!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2023

O app é sensacional!! e o suporte melhor ainda, rápido, super atencioso e qualificado!! Chamei quase meia noite e mesmo assim me atenderam e resolveram com extrema agilidade e facilidade o meu problema!

Using app

About 7 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 3, 2023

I've been using the Avada app for Shopify and I must say it's been a game-changer for my online store.What's even better is their customer service - they're always prompt and helpful with any questions I have. Highly recommend

Store

Petnet

Using app

22 days

Total reviews

3

Average rating

5.0

4 / 5 Share

May 3, 2023

So far the best support app I have used on Shopify. It has all the features available to support your customers. However, I haven't seen a customer directly chatting with the support, instead, it shows WhatsApp. Recommended!

Using app

8 days

Total reviews

3

Average rating

4.7

5 / 5 Share

May 3, 2023

我觉得还不错...........................................................................................................

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2023

The app is incredibly intuitive and the customer service is 5⭐. Very excited to get started with the deeper features of the app!

Using app

8 months

Total reviews

11

Average rating

5.0

5 / 5 Share

May 2, 2023

I recently started using the FAQs app for my Shopify store and I am extremely impressed with its functionality and ease of use. The app allows me to create and organize frequently asked questions in a clean and organized way, making it easy for my customers to find the information they need. The customization options are great, and I love that I can match the design to my store's branding. Thank you for creating such a great app and for the excellent customer support (Abby)!

Using app

24 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2023

One of the best apps in its field, many functions, easy to configure and customize, the support has been very fast and excellent attention. I recommend it 100%.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 2, 2023

I just configured this app and believe me its marvelous. Easy to install. Though there were a few requirements for personalization, to which Esther was amazingly good to help out until the query was resolved. Three cheers for Esther !!

Using app

4 months

Total reviews

3

Average rating

5.0

4 / 5 Share

May 2, 2023

I think this FAQ App is wonderful and the Avada team is pleasure to work with especially Esther she is a great help

Store

F2FBox

Using app

25 minutes

Total reviews

1

Average rating

4.0

5 / 5 Share

May 2, 2023

As a satisfied customer, I am excited to write a 5-star review for Emily and the exceptional help she provided me with. Emily's quick and efficient service was absolutely phenomenal, and she went above and beyond to ensure that my needs were met. I cannot recommend her highly enough. One of the things that impressed me the most about Emily was how knowledgeable she was about the app and its features. She was able to answer all of my questions and provide me with a comprehensive understanding of the app's functions. She was patient and thorough, ensuring that I had all the information I needed to make the most of the app. What really set Emily apart, however, was her speed and efficiency. When I contacted her for help, she responded promptly and was able to assist me quickly. She didn't waste any time and was able to identify and address my issue within minutes. Her professionalism and skill are truly remarkable, and I am grateful to have had her assistance. One of the standout features of the app is its FAQ section, which is incredibly well-designed and user-friendly. The app's developers have clearly put a lot of thought into making the FAQs as comprehensive and helpful as possible, and it shows. The FAQs cover a wide range of topics and are organized in a logical and intuitive manner. The app's FAQ section is particularly useful for those who are new to the app and may have questions about how to use its various features. The FAQs are written in plain language and are easy to understand, making it simple for even the most technologically challenged users to get up to speed quickly. I found the FAQs to be extremely helpful and was able to find answers to all of my questions without having to contact customer support. Overall, I cannot recommend Emily and the app's FAQ section highly enough. If you are looking for an app that is easy to use and has great customer support, then this is the app for you. Emily's expertise and dedication to her job are truly exceptional, and the app's FAQ section is a testament to the app's developers' commitment to providing the best possible user experience. If you are looking for an app that is user-friendly and has excellent customer support, then look no further than this app.

Store

ATGERAS

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2023

First time using the app and we had a beautiful help from Jasmine who made us understand the app's functionality better and also assisted us to remove some features our company does not need in swift timing. YOU ARE AMAZING JAMINE. The app still needs some addition features to help make it the best but for now it solves a few of our problem as a company and we highly recommend it.

Using app

About 2 months

Total reviews

2

Average rating

5.0