All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 30, 2023

Prakash went out of his way to help me with my FAQs questions and even went out of his way to help me add it onto my website cause i was having issues.

Using app

About 2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

April 30, 2023

I am still relatively new to this App, but what a great experience so far. Set up is easy and support is there to immediately help if needed! Thanks Liz for your great and friendly service!

Using app

9 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 30, 2023

La aplicacion funciona perfectamente y el servicio de ayuda es genial, tuve una duda, me atendio ABBY y soluciono mi problema a la perfección. Muchas gracias!!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2023

Esther was amazing and such a big help. Esther made my experience while using this app seamless and was always happy to assist and help me out in any way that she could. Esther was amazing and she made my day!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2023

Amazing support, Prakash is the best! Avada by far has the best support and assist you quickly and efficiently to get your work done asap.

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2023

lydia help really quickly, i appreciate that so much. thank you for your time and effort keep it up lydia

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2023

Avada's WhatsApp chat FAQ is a helpful, user-friendly tool that provides quick answers and responsive support. Highly recommended.

Using app

About 9 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2023

I recently installed this app and had some issues with the FAQ page not showing correctly. I reached out to support and Abby was incredibly helpful and quick to understanding the problem and fixing the issue within minutes. Love it so far especially since it's free, user-friendly, and the support has been good so far! Thanks, Abby!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2023

Sunny was so helpful and corrected an issue I had when I switched over themes. I will continue to use Avada for my store because of this. Thanks Sunny!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 28, 2023

I currently added this app to my store - great, and pretty easy to use. I needed quick tech support for something minor, and they did it and answered within minutes. Also it works with my theme just fine. So far so good! Thanks guys

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2023

The support team is the best and they are really nice clear and responsive especially Emilly she is really friendly and she helped me through every barrier.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2023

J'ai reçu beaucoup d'aide de la part de Sunny lors de l'installation de l'appli ! Merci encore pour votre aide !

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 27, 2023

I highly recommend this app as it is incredibly useful. The staff was extremely helpful, and I want to express my gratitude to Hana for her assistance.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2023

It's really great! I love the software and the service is great, I would recommend you to use it!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2023

Ver much helpful and fast, thankssssssssssssssssss great customer support and quick resolution. Great plugin

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 26, 2023

you will get an easy and simple FAQ page that you can edit easily at any time with no effort or waste of time, you can also use the FAQ widget which is easy access to the customer, amazing customer support, personally, I had a very small comment on the FAQ page and jasmine from the support team helped me out as fast as possible, and made the page even look better. highly recommended specially that they have a free plan.

Store

OTYTech

Using app

4 months

Total reviews

4

Average rating

4.8

5 / 5 Share

April 26, 2023

Liz was great! Answered everything promptly, and had detailed answers with screenshots to help me understand

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 26, 2023

Customer service is very good! Prakesh helped answer all my questions and addressed some issues I had. Wish there were other layouts to choose from, but overall, a simple and clean FAQ to add to your website.

Using app

About 2 hours

Total reviews

22

Average rating

5.0

5 / 5 Share

April 26, 2023

It is a good app that we can use it online shop, and customers can contact us directly, and find the relative information for purchasing. and Good customer service from Esther.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2023

Sunny war super hilfreich und schnell wenn man Hilfe benötigt. Die FAQ seite kann auch leicht angepasst werden und das beste daran ist, es ist kostenfrei und dennoch nicht begrenzt. Empfehlenswert!

Using app

About 1 hour

Total reviews

3

Average rating

5.0