All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 17, 2023

So far so good, Jasmine and Anivia helped a lot, they added the CSS to adjust the position for me, and the faq function is the most my favorite part!

Store

Canaan

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

April 17, 2023

Handige app voor shopify! Ook goede hulp gekregen vanuit Hana toen ik een vraag had over een pagina binnen Avada.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2023

Thank you for the support. Reaching out to you was very easy and helpful. FAQs were made unlimited. Much appreciated

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2023

Easy setup and helpful, You can choose the app for your shop, and the assistant is very nice and solves the problem quickly!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2023

The app offers everything that has been described, i know it because they have jasmine from the customer service, she answered within seconds and answered all my questions, the app totally worth it if they have a great customer support like her Thank you jasmine <3

Using app

8 months

Total reviews

4

Average rating

4.5

5 / 5 Share

April 13, 2023

This is one of the easiest apps I've every used. And in case you have issues (I had a small one), customer service is quick and easy. I connected with Jasmine and she resolved the issue without much fuss. I would recommend this app very much.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2023

Support très réactif, merci à Hana pour la qualité de ses réponses et de ses services. Je recommande.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2023

the greatest thing about this app is that is does everything it says it does and it is FREE, easy to use, looks great, and Emily from customer support answered in few seconds, that was surprising. And again, it is Free, with the top class customer support. Thanks again Emily.

Store

MUTED

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 13, 2023

chat with them for help and they did it thanks a lot, they have fixed what i want and also they showed me how to do it

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2023

I am new but I like most. Hope things will be workable as per my need. I checked some apps but seems look better than others.

Using app

7 months

Total reviews

6

Average rating

4.8

5 / 5 Share

April 12, 2023

Esther was a fantastic help and anticipated my needs in advance. I'm impressed by the instant service and the friendly help.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2023

Simple d'utilisation et afin d'avoir une FAQ illimité, le service client est très réactif ! Cela n'a pris que quelques minutes. Merci à Sunny pour son service.

Store

Daepop

Using app

36 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

April 12, 2023

Great support and quick response! Emily cleared my question and provided the features. good job Avada.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2023

I had a word with Esther and she did everything so quickly.. I am very satisifed with Customer Support.

Using app

21 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

April 12, 2023

Very amazing and quick customer support! They got all my questions answered... I really like this, everything is customizable and can be easily set up to work with other apps, and features.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

April 11, 2023

Esta app, la recomiendo un mucho, el soporte realmente ha tenido un trato rápido y amable y se adapta superbién a la página, queda muy bien!!! Comparadas con otras que he probado esta la recomiendo.

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 11, 2023

The service was very helpful and fast. Hana helped me unlock my icons. Appreciate your help and support!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2023

Customer support is awesome! Hallyfe verified my account in 3 minutes and gave me full access to the icons and unlimited FAQs. Give Avada a try, this is my new FAQ app now haha.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2023

A Aisha foi super responsiva e ajudou-me a resolver o meu problema rápido. Nunca recebi um customer service tão rapido e eficaz, muito obrigado

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2023

Avada and Emily fixed my chat issues with this new app. So grateful! I didn't know my other one didn't work right. It was so easy I really didn't need much help, but I was really excited to see that an actual person was online to help me, without having to wait for an email or till operating hours to reply. I just had to say Hello and there was Emily! Responding immediately! thank you

Using app

About 1 month

Total reviews

8

Average rating

3.5