All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Aug. 25, 2022

Easy to use app and nice features to come with it. Customer service is highly responsive and helpful

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

Esther helped me with the technical problems I had. Excellent customer support. And having unlimited FAQs is great to have.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

i used this app to help me set up my FAQ page on my website and Emily was so helpful with guiding me through everything it was a nice experience.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

Tienen un excelente servicio al cliente te responden sin importar la hora que sea, y sus FAQS son espectaculares.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

We are just a startup but found this app matches our needs. The help desk is super speedy and supportive. Great, and I wish you success all.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

This app is very useful and helpful for users who want to create a great FAQ. I like how user friendly the app is. I would recommend this app to anyone looking for a quick and easy way to create a FAQ on Shopify.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2022

Heel vriendelijke en behulpzaam, ik raad dit platform een ieder aan, ik ben snel en goed geholpen door ''Abby'' :)

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2022

My customer service agent, Prakash, was VERY helpful in getting me setup on this app. He was attentive and very nice! The app has been super easy to use so far. I'm already impressed with the customer service and with the app itself! 5 STARS!!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2022

I used this app for the FAQ section of my site caronico.net. The team behind the FAQ app are very helpful and they are always available. I recommend the app to anyone who needs an FAQ section on their site. Liz is especially helpful.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 20, 2022

Sehr übersichtliche App mit vielen Auswahlmöglichkeiten. Sehr einfach zu verstehen. Prakash vom Kundensupport hat mir sofort geholfen und alle nötigen Funktionen freigeschaltet. Sehr netter und freundlicher Kontakt.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

Hana was so quick and super helpful! Amazing service. Excited to use this feature in my shop - thanks hana!

Using app

11 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

This app is really user friendly! Aisha gave me great customer service. Helped me with everything I needed in a little under 5 mins! I will keep this app!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

Amei o atendimento do Prakash, o aplicativo também é muito bom e atende todas as minhas necessidades.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

I use this app to create very nice FAQ pages. And Mrs. Jasmine responded to me blazing fast. Really thanks a lot!

Using app

19 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2022

This integrated FAQ, Desk-help/Chat app is brilliant at the many tasks it does, Brilliant app and well thought-out design. It really enhances customer and web-store transparency and communication tasks all in one place. The fact this app allows a web-store to present commonly asked FAQ's up-front make this app great. Clean, simple and brilliant well thought-out design. Customer support Abby was friendly and kind to help with questions I had to get the job done :). The setup also is straight forward to handle, and has more options to add to the FAQ if needed. Great app Avada friends! Thanks for such an app. I am happy with it. :)

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2022

Avada was a great find for my business. Support was quick to respond and helped me out in no time! Esther was great while resolving my question!

Store

Desoire

Using app

About 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

Aug. 12, 2022

I had trouble with the FAQ showing on my store and Hakeem was able to assist and solve my issue. Great job

Using app

Over 1 year

Total reviews

9

Average rating

4.8

5 / 5 Share

Aug. 12, 2022

Esther just assisted me today and solved my problem fast and so kindly!! Its a fantasitc and easy to use app - an absolute recommendation!! Thank you so much!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2022

irei fazer o teste do aplicativo mas parece ser muito intuitivo e com certeza irá ajudar em trazer mais confiança em meu site, a Liz me ajudou com algumas duvidas, foi muito solícita

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 10, 2022

Great customer service. Liz answered all my questions regarding the app. The app is very easy to use and I liked that you are able to track orders.

Using app

3 months

Total reviews

1

Average rating

5.0