Avada WhatsApp Chat, FAQ Page
Shopify WhatsApp, Live Chat, Helpdesk, FAQ App Top 2023 apps
Rating
5.0
feedback
1,361
chart
#8,449
All reviews
Rating Breakdown
March 20, 2023
This app looks great, is easy to set up and the customer service team is amazing (shoutout to Hana).
March 20, 2023
Fast and helpful service! Thank you Hana for setting up my FAQ page seamlessly and easily. Great customer service and very efficient.
March 19, 2023
Brilliant app and does exactly what it should. No hidden payments. Hana was brill too! Thanks Avada!!
March 19, 2023
Got an excellent Support from Hana. The response was lightening Fast and i got what i wanted with this app. Hana is great.
March 19, 2023
We use FAQ pages. It is easy to set up and good UI for customers. Quick and excellent customer support!
March 19, 2023
This app is fairly new to me but so far so good. I ran into a little bit of a bump but Emily from help desk immediately helped me out. She was kind and very patient. I would definitely recommend this app.
March 18, 2023
I needed to verify my website to get access to full questions limts. Jasmine was very prompt and it got done quickly
March 18, 2023
Chatted with a lovely Jasmine this morning who helped me out with a couple of queries I had. She was professional, quick, efficient and extremely helpful! Really makes the experience seamless. Enjoying Avada so far!
March 18, 2023
The support team was quick, and friendly and most importantly solved my problem in minutes. Special thanks to Abby from the support team. Also worth mentioning that I am not even on the paid version! Great support!
March 18, 2023
This is a beautiful app you can customize your alot of things here, the colors, the answers and ofcourse the lovely team are always on the clock to help me. Abby was chatful, helpful and very rapid with her service. I definately recommend it.
March 17, 2023
Nice app, I contacted HAKEEM at the support team to help me solve a problem, he was really fast, helpful and clear.
March 17, 2023
The app is lovely and easy to use, with useful features and easy to customize. The support agent Hana was really nice and helping
March 17, 2023
Cool product with no money to spend. Customer Service (Hana) also respond to my question in a short time and really helpful
March 16, 2023
The app is really useful and easy to use, I contacted Lydia at the support team to help me solve a problem, she was really fast, helpful and clear. keep the good work up!
March 15, 2023
Great customer support, Esther and Gideon helped me out. Response was quick and solved all my queries.
March 15, 2023
Ho scaricato l'app da poco e la trovo molto buona, forse qualche suggerimento potrebbe essere l'aggiunta di altre lingue senza dover scrivere personalmente le traduzioni, d'altra parte c'è una vasta scelta di icone e l'assistenza clienti è stata davvero gentile (sono stata in contatto con Emily), vi ringrazio di tutto!
March 15, 2023
I recently started using the Avada WhatsApp, Chat, & FAQ Page app on my Shopify store, and I couldn't be happier with the results. The app is not only feature-rich, but it also has a user-friendly interface that made the integration process a breeze. What truly sets this app apart, however, is the exceptional customer service provided by the Avada team (Liz). They went above and beyond to ensure that the app's icons matched my store's design perfectly. The team was quick to respond, attentive, and made sure that the adjustments were made without any hassle. The app itself has significantly improved my customer engagement, making it easier for them to contact us through WhatsApp, chat, or access our FAQ page. I've seen a noticeable increase in customer satisfaction since implementing the app. In conclusion, if you're looking for a powerful, easy-to-use app that comes with top-notch customer service, the Avada WhatsApp, Chat, & FAQ Page app is the way to go. Highly recommended!
March 14, 2023
This app can add a great value for your store, even though the app is a bit limited, I believe it can be improved, but all in all I have a great experience until now for surprisingly free app with fast, friendly and good customer support as 'Hana' was exceptional and professional.
March 14, 2023
Very useful app and such good and friendly customers service / chat. They are there to answer all your questions, thank you Hanna for helpen! :D
March 13, 2023
Esther was very helpful in answering my questions! This app is also everything I needed and simple to use.