All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Jan. 21, 2023

This app is wonderful! And it is amazing that it is free. It is so easy to set up, and the support is amazing. Abby answered all my questions immediately. We love it!

Using app

24 minutes

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 20, 2023

Perfect App for FAQs, super easy to handle, super customizable and a very good support team! Can reccommend 10/10

Using app

28 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2023

This app is wonderful! And it is amazing that it is free. It is so easy to set up, and the support is amazing. Abby answered all my questions immediately. We love it!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 19, 2023

Esther helped me through what I needed. Fast and to the point! Thank you Esther and thank you Avada! Truly appreciate this free service.

Using app

About 1 hour

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 18, 2023

Great service which is customizable. Helpful customer service who helps and guides you to making the best FAQ widget.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

É uma aplicação excelente! Agradeço imenso á Juliana por me ter ajudado com o meu primeiro probleminha. Foi excelente <3

Using app

21 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

Juliana was very knowledgeable and super helpful. She was able to answer all my question and provide me with all the information and changes I need. Highly recommend.

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

5 stars! Prakash was very helpful, nice, wonderful, and quick with support. I thank him! I'm greatful for this app

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2023

its really a great experience with Aisha. She is really a good service agent. You should hire some more agents like her.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2023

This app is seriously impressive. How it is free amazes me! As mentioned in other reviews, Hana is super efficient, polite and helpful. I am really loving the Avada suite of apps. Please keep it up, this is seriously top shelf!

Using app

About 10 hours

Total reviews

8

Average rating

4.8

5 / 5 Share

Jan. 15, 2023

HAKEEM was great helped me with all my questions. I already love the app. I will definitely continue to use this app.

Using app

33 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 15, 2023

The app is great, very easy to use. CS is supportive, response is quick, a very big thanks to Esther.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2023

Great experience. Sunny really helped me out. Only been using the app recently and in a short space of time I've already loved it.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

Live Chat help is extremely quick and responsive. Thanks to Hana, who helped me ASAP! The interface is also very easy to use.

Using app

18 minutes

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

Einem wird schnell und zuverlässig geholfen! Kann ich nur weiterempfehlen! Die App ist top! Sehr bedienerfreundlich und einfach zu verstehen.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

very polite and easy to work with!!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

The installation is as always easy as you can imagine. Setting up the FAQs page is intuitive and easy to understand and offers enough creative freedom to adapt it to your store design. Had contact with Esther from the support team via chat because there was a little "issue" that bugged me and together we could resolve it in no time. In conclusion i had a very good experience with this app and Esther from the support team :)

Using app

5 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 9, 2023

Abby is a great customer service she helped me and solve my problem in minutes! Thank you Abby for your help

Using app

About 19 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2023

Amazing customer support, very willing to help you with all your questions. Thank you for your help, Emily.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2023

Die App ist einfach zu bedienen. Ich habe sehr schnelle und gute Hilfe von Juliana erhalten. Thank you Juliana. Ich kann die App weiterempfehlen. Ich habe die App hauptsächlich für die FAQ benötigt. Das bearbeiten und das einfügen auf meiner Seite funktioniert ohne Probleme. Anfänglich hatte ich nur 10 FAQ Antworten zur Verfügung. Dank Juliana von Avada Help Center wurde die Anzahl schnell aufgestockt

Using app

About 1 hour

Total reviews

1

Average rating

5.0